{"id":1968406,"url":"https://alion.io/job/spin-ic3-spei-support-engineer","title":"IC3 - SPEI Support Engineer","company":{"id":1811024,"name":"Spin","domain":"spin.app","url":"https://alion.io/company/spin-app","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":85,"open_postings":10,"ghost_share":0,"stale_share":0.6,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Support","role_family":"Support","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mexico"],"countries":["MX"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":32000,"max_usd":73000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":552},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Red Hat","optional":false},{"name":"Windows","optional":false},{"name":"Windows Server","optional":false},{"name":"AWS","optional":true},{"name":"Azure","optional":true},{"name":"Bash","optional":true},{"name":"Datadog","optional":true},{"name":"Docker","optional":true},{"name":"Grafana","optional":true},{"name":"Kubernetes","optional":true},{"name":"Linux","optional":true},{"name":"New Relic","optional":true},{"name":"Python","optional":true},{"name":"SQL","optional":true}],"status":"live","first_seen_at":"2026-10-06T17:53:50Z","employer_posted_date":"2026-10-06","last_verified_at":"2026-10-11T20:35:36Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Objective of the Role\nAs a mid-level SPEI Support Engineer, you are responsible for the reliability and performance of our core payment infrastructure. This is a hybrid role that combines traditional systems administration (RedHat/Windows), JBoss application server management, DevOps practices, and Project Management (PM) functions to track external vendors and ensure seamless real-time SPEI transaction delivery.\nMain Responsibilities\nSPEI Operations Management: Monitor and provide tier 2/3 support for the payment platform, specifically managing virtual machines (VMs) in RedHat and Windows Server environments. \nApplication server management: Maintain JBoss Application Servers to ensure the frictionless lifecycle of financial transfers. \nVendor management: Track vendor activities, manage deliverables, and ensure compliance with technical requirements.\nDevOps & automation: Collaborate with the DevOps team to automate repetitive tasks and enhance observability tools, utilizing containers and scripting. \nTroubleshooting: Identify root causes of failures in communication with Banco de México (Banxico) and connectivity providers. \nTechnical Liaison: Work closely with Product and Finance teams to implement regulatory changes or service improvements. \nOn-call Rotation: Participate in availability shifts to ensure the continuity of a 24/7 critical service.\nRequired Knowledge and Experience\nFintech/Banking Experience: At least 3-4 years of experience working with payment systems, ideally with SPEI protocols and regulations.\nTech Stack:\nSolid knowledge of Linux and scripting (Bash, Python, or Go).\nCloud expertise (AWS/Azure) focused on platform services.\nHands-on experience with containers (Docker / Kubernetes).\n- Observability: Proficiency with monitoring and logging tools (e.g., Datadog, New Relic, Grafana) for transaction tracing.\n- Databases: Ability to perform complex SQL queries for auditing and resolving transactional discrepancies.\n- Project Management: Ability to track vendor progress, manage project milestones, and ensure technical deliverables are met on time.\n- Soft Skills: Ability to communicate effectively and an analytical mindset for solving complex technical problems.\nEn Spin estamos comprometidos con construir un lugar de trabajo diverso e inclusivo.\nCreemos en la igualdad de oportunidades y promovemos un entorno libre de discriminación por motivos de raza, origen nacional, género, identidad de género, orientación sexual, discapacidad, edad o cualquier otra condición legalmente protegida.","description_format":"text","description_chars":2540,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Mexico","iso":"MX","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Higher Education","Soldier Equipment"],"lifecycle":[{"event":"open","at":"2026-10-06T18:14:11Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.632,"p_room":1,"age_days":3,"expected_fill_days":19,"reasons":["conf:2","stale_co","velocity","win:early"],"computed_at":"2026-10-10T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/spin-ic3-spei-support-engineer","json_url":"https://alion.io/job/spin-ic3-spei-support-engineer.json","meta":{"generated_at":"2026-10-11T22:10:28Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":11677,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1811024},"rest":"https://alion.io/mcp/rest/get_company?id=1811024"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspin-ic3-spei-support-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspin-ic3-spei-support-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspin-ic3-spei-support-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spin-ic3-spei-support-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspin-ic3-spei-support-engineer"}]}