{"id":2400625,"url":"https://alion.io/job/spinjoy-store-manager","title":"Store Supervisor","company":{"id":4422364,"name":"Spinjoy","domain":"spinjoy.com","url":"https://alion.io/company/spinjoy","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"BambooHR","truth_index":null},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pueblo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-11T00:00:00Z","employer_posted_date":"2026-09-11","last_verified_at":"2026-11-13T21:27:00Z","board_verified":true,"closed_at":null,"days_open":64,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":64},"description":"Spinjoy Location Supervisor\nPueblo, CO - Inside Walmart Supercenter\nAbout Spinjoy\nSpinjoy is a fast-growing, full-service laundry partner located inside select Walmart Supercenters in Colorado and beyond. We make “Laundry Made Easy” by letting customers drop off their laundry, shop in Walmart, and pick up fresh, folded clothes in about 2 hours. Our mission is to save time for busy Colorado families and shoppers while delivering clean, professional, eco-friendly service in a bright, welcoming space.\nJob Summary\nThe Spinjoy Location Supervisor is an on-site leader responsible for the success of the Spinjoy location inside Walmart during assigned shifts. You will oversee daily operations, ensure exceptional customer service, help manage and develop a team of Laundry Pros, maintain a spotless and safe environment, and drive key performance metrics (activations, loyalty sign-ups, customer satisfaction, and revenue). You must be fully capable of performing all Laundry Pro duties while demonstrating strong leadership, problem-solving, and a passion for learning how to inspire and guide a team.\nThis role carries direct oversight of the store at certain times: the Supervisor acts as Manager on Duty during assigned shifts - including evenings, weekends, and whenever the Store Manager is off-site or unavailable - taking full responsibility for store operations, staffing, safety, and the customer experience until the Store Manager returns. This role is ideal for someone who wants to grow into a leadership position in a dynamic, expanding brand.\nKey Responsibilities\nFull Laundry Pro Duties (Hands-On Leadership)\nPerform all tasks of a Laundry Pro as needed: greet customers, process drop-offs, operate washers/dryers, fold laundry, handle stain treatments, use the QR/app system, maintain cleanliness, and ensure quality\nStep in during peak times, absences, or high-volume periods to maintain service standards and coverage\nShift Oversight & Manager-on-Duty Coverage\nServe as the on-site leader and point of accountability during assigned shifts, including evenings, weekends, and any time the Store Manager is off-site\nOpen or close the location as scheduled, ensuring cash/payment handling, equipment start-up/shutdown, and security procedures are followed\nMake real-time decisions on staffing, customer issues, and safety concerns when serving as Manager on Duty, escalating to the Store Manager or corporate as needed\nTeam Leadership & Development\nLead, motivate, and coach a team of Laundry Pros (3-6 per shift) to deliver consistent, friendly, professional service\nSchedule shifts, manage coverage (target 3 employees per hour), approve time records, and handle call-offs\nConduct daily huddles, recognize wins, and foster a family-like culture\nTrain new hires on operations, safety, customer service, app usage, and the Spinjoy Certified Laundry Pro program\nTrack and reward performance: monitor spiff bonus logs, monthly activation contest participation, and team goals\nCustomer Experience & Operations Management\nOversee the end-to-end customer journey: from walk-by greetings to fast, accurate pickups\nResolve escalated complaints with empathy, offer solutions (discounts, rewashes, refunds), and follow up\nEnsure compliance with all policies: hygiene (no mixing loads), safety (PPE, hazard reporting), eco-practices, and Colorado medical marijuana guidelines (respect licenses but no impairment on duty)\nManage inventory (detergents, bags, supplies), equipment maintenance, and daily cleaning checklists\nMonitor the app/QR system for order accuracy, delays, and notifications\nBusiness & Performance Leadership\nDrive key metrics: new customer activations, Fresh Fold Rewards sign-ups, repeat visits, and revenue\nExecute in-store promotions, Walmart+ bundles, and engagement strategies from the Q&A database\nMaintain a spotless, inviting space aligned with Spinjoy branding and Porter design guidelines\nReport daily/weekly performance, issues, and opportunities to the Store Manager and regional/corporate leadership\nSafety, Compliance & Growth\nEnforce all safety protocols (emergency procedures, PPE, hazard reporting)\nEnsure full compliance with Colorado and federal laws (wage, breaks, workers’ comp, I-9, background checks)\nDemonstrate a strong desire to learn leadership skills - participate in ongoing training, coaching, and development\nModel Spinjoy values: efficiency, cleanliness, customer focus, human connection, and continuous improvement\nRequired Qualifications\nHigh school diploma or equivalent\nAt least 1-2 years of supervisory or lead experience (retail, hospitality, laundry, or service industry preferred)\nProven ability to perform hands-on laundry/operational tasks (or willingness to learn quickly)\nStrong customer service skills and a positive, energetic attitude\nAbility to stand/walk/lift up to 50 lbs for an entire shift\nComfortable with technology (smartphone/tablet for app/QR, basic scheduling tools)\nFlexible availability (including weekends, evenings, and Walmart store hours)\nDesire and demonstrated potential to grow into a strong leader (e.g., coaching others, solving problems, motivating teams)\nPreferred Qualifications\nPrevious management or supervisory role in retail, laundry, or a fast-paced service environment\nExperience with performance incentives, contests, or team motivation programs\nKnowledge of laundry operations, equipment, or eco-friendly practices\nFamiliarity with Colorado employment laws (e.g., medical marijuana, wage, breaks)\nBenefits & Perks\nCompetitive pay + performance bonuses (tied to location metrics and team activations)\nOpportunity to earn leadership training and advancement (e.g., multi-store oversight)\nPaid training and Spinjoy Certified Laundry Pro badge (plus supervisory modules)\nUniform provided\nWork in a clean, modern, bright environment inside Walmart\nPotential for benefits eligibility (full-time: health, PTO, etc., per company policy)\nSchedule Expectations\nFull-time: ~37-40+ hours/week (with supervisory differential)\nFlexible shifts: Early, Mid, Late (covering Walmart hours)\nColorado law: no state-mandated meal or rest breaks for adult employees (shifts are scheduled with breaks for team well-being)\nHow to Apply\nSubmit your resume and a brief note about your supervisory experience and why you’re excited to help lead a Spinjoy location in Colorado.\nTell us how you’ve motivated a team or handled a busy service environment - we’re looking for leaders who want to grow with us!\nSpinjoy is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. Colorado locations comply with all state and federal employment laws.","description_format":"text","description_chars":6695,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Consumer Goods"],"lifecycle":[{"event":"open","at":"2026-10-12T23:30:34Z"},{"event":"close","at":"2026-11-12T04:19:50Z"},{"event":"reopen","at":"2026-11-12T19:22:17Z"}],"visa":[],"liveness":{"score":9,"band":"cold","label":"Long shot","p_open":1,"p_active":0.309,"p_room":0.28,"age_days":64,"expected_fill_days":27,"reasons":["conf:3","win:tail","crowd:"],"computed_at":"2026-11-14T00:28:51Z"},"pay":null,"html_url":"https://alion.io/job/spinjoy-store-manager","json_url":"https://alion.io/job/spinjoy-store-manager.json","meta":{"generated_at":"2026-11-14T00:28:51Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1014,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4422364},"rest":"https://alion.io/mcp/rest/get_company?id=4422364"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspinjoy-store-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspinjoy-store-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspinjoy-store-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spinjoy-store-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspinjoy-store-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":2400625}},{"tool":"search_jobs","arguments":{"company":"spinjoy.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":2400625},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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