Group Product Manager

Group Product Manager

Group Product Manager GoMechanic

GoMechanic, part of the Spinny Group, is looking for a Group Product Manager to own the complete demand-side product ecosystem. The role will lead product strategy across the consumer app, lead management platform and call centre technology, with a strong focus on customer acquisition, conversion, engagement, retention and overall experience.

Key Responsibilities:

- Drive the transformation of the existing app into a modern, scalable customer platform.

- Improve discovery, booking, servicing and post-service journeys.

- Own key growth metrics including activation, conversion, retention, repeat bookings, NPS and revenue contribution.

- Leverage experimentation, analytics and customer insights to optimize product funnels.

- Partner closely with Engineering, Design and QA to deliver high-quality products.

- Build and lead a high-performing product team.

- Collaborate with Marketing, Operations, Customer Experience, Call Centre, CRM and Data teams.

- Present product strategy, KPIs and business outcomes to senior leadership.

Requirements:

- Experience in consumer internet, mobility, e-commerce, marketplace or on-demand businesses.

- Proven experience leading cross-functional product teams.

- Strong understanding of UX, growth, experimentation and product analytics.

- Bachelors degree required; MBA or Engineering preferred.

Location: Sector 49, Corporate Office

Position: On-roll | Technology

Reporting: Founders

Skills

IT Product Management, Online Product Management, Consumer Internet, Product Roadmap