{"id":3655857,"url":"https://alion.io/job/spirax-group-sales-support-coordinator","title":"Sales Support Coordinator","company":{"id":3011118,"name":"Spirax Group","domain":"spiraxgroup.com","url":"https://alion.io/company/spiraxgroup","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"B","score":80,"open_postings":24,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":4,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Tokyo, Japan"],"countries":["JP"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-03T01:45:58Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-08T07:07:13Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Role Summary We are looking for a passionate and skilled Sales Support Coordinator Japan to contribute to our growing success. As a key member of the Sales support team, you will play an important role in providing support and collaborative problem-solving for the sales team and delivering excellent service to customers. Working closely with customers, sales teams, operations, and suppliers, you will help ensure a smooth order-to-delivery process, respond to customer inquiries, and support the timely resolution of issues.\nThrough effective collaboration and strong customer relationships, you will contribute to customer satisfaction and business growth. What you’ll be doing -Process customer orders using company systems. -Issue purchase orders to factories and suppliers and manage on-time delivery. -Manage order backlogs, inventory availability, and shipment status. -Process customer invoicing and ensure timely billing. -Provide professional support to internal and external stakeholders via phone and email. -Investigate and resolve customer issues and complaints efficiently. -Act as a key point of contact for customers and maintain strong customer relationships. -Collaborate with sales, operations, suppliers, and other stakeholders. -Identify and escalate issues that may impact customer satisfaction or operational performance.","description_format":"text","description_chars":1347,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-03T01:45:58Z"}],"visa":[],"liveness":{"score":24,"band":"cold","label":"Long shot","p_open":1,"p_active":0.433,"p_room":0.55,"age_days":5,"expected_fill_days":4,"reasons":["conf:2","stale_co","velocity","win:tail","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/spirax-group-sales-support-coordinator","json_url":"https://alion.io/job/spirax-group-sales-support-coordinator.json","meta":{"generated_at":"2026-11-08T09:38:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":20914,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":3011118},"rest":"https://alion.io/mcp/rest/get_company?id=3011118"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspirax-group-sales-support-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspirax-group-sales-support-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspirax-group-sales-support-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spirax-group-sales-support-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspirax-group-sales-support-coordinator"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3655857}},{"tool":"search_jobs","arguments":{"company":"spiraxgroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3655857},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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