{"id":3519288,"url":"https://alion.io/job/spire-healthcare-typing-coordinator","title":"Typing Coordinator","company":{"id":1890105,"name":"Spire Healthcare","domain":"spirehealthcare.com","url":"https://alion.io/company/spirehealthcare","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"A","score":99,"open_postings":31,"ghost_share":0,"stale_share":0.032,"repost_share":0.032,"time_to_fill_p50_days":22,"computed_at":"2026-11-15T07:52:55Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Washington, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true},{"name":"Outlook","optional":true}],"status":"live","first_seen_at":"2026-10-30T11:17:46Z","employer_posted_date":"2026-11-11","last_verified_at":"2026-11-15T17:28:20Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":14},"description":"Typing Coordinator | Washington | Part time 22.5 hours | Permanent |\nSpire Washington have a great opportunity for the Typing Coordinator/Administrator to join the great team at Washington\nHours of work 22.5 hours - Monday to Wednesday\nJOB PURPOSE\nTo provide comprehensive administrative support to the NHS patient pathway, ensuring the accurate processing, formatting and distribution of patient correspondence. To act as a key point of contact for patients, GP practices and consultants, maintaining high standards of customer service and ensuring patient information is handled efficiently, accurately and confidentially.\nACCOUNTABILITIES AND ACTIVITIES\nFormat, quality check and input patient and GP details onto clinical correspondence returned from outsourced medical typists.\nEnsure all patient letters are accurate, complete and compliant with Trust and hospital standards before processing.\nHandle NHS patient enquiries received via telephone and email in a professional, courteous and timely manner.\nLiaise with consultants and clinical teams to obtain sign-off and approval of patient correspondence where required.\nPrint, prepare and post patient and GP letters within agreed timescales.\nProcess onward referrals and ensure all supporting documentation is completed and forwarded appropriately.\nUpload patient letters and correspondence to HMS2 accurately and in a timely manner.\nMaintain accurate patient records and update information systems as required.\nEscalate urgent patient or clinical issues to the appropriate consultant or manager.\nEnsure all patient information is handled in accordance with GDPR, NHS confidentiality requirements and hospital policies.\nWork closely with colleagues across departments to support efficient patient administration processes.\nContribute to maintaining departmental service standards and performance targets.\nAttend relevant training sessions and meetings as required.\nCarry out any other duties that reasonably fall within the scope and responsibility of the post.\nQUALIFICATIONS, TRAINING AND EXPERIENCE\nGood standard of general education, including GCSEs (or equivalent) in English and Mathematics.\nPrevious administrative experience in a healthcare, NHS, medical or customer service environment is desirable.\nExperience of handling confidential and sensitive information.\nGood working knowledge of Microsoft Office applications including Word, Outlook and Excel.\nExperience of patient administration systems would be advantageous.\nBenefits \nWe offer employees a competitive salary as well as a comprehensive benefits package which includes:\n35 days annual leave inclusive of bank holidays (Pro Rata)\nEmployer and employee contributory pension with flexible retirement options\nFlexibility to maximise your work life balance\n‘Spire for you’ reward platform - discount and cashback for over 1000 retailers\nFree Bupa wellness screening\nPrivate medical insurance\nLife assurance\nA great team, all dedicated to being the best\nWe're committed to people, both patients and staff. 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