{"id":1213106,"url":"https://alion.io/job/spiritleaf-inc-customer-experience-representative","title":"Customer Experience Representative","company":{"id":1382307,"name":"Spiritleaf","domain":"spiritleaf.ca","url":"https://alion.io/company/spiritleaf","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":14,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":null,"employment_type":"part_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Burlington, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":90000,"period":"year","method":"role_country_seniority_unknown","sample_n":307},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-21T00:00:00Z","employer_posted_date":"2026-09-21","last_verified_at":"2026-10-01T10:41:13Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Work Location\nValue Buds Appleby CrossingAbout the Role\nRetail Sales Associate - Cannabis (Customer Experience Rep)\nAbout Value Buds\nValue Buds is one of Canada’s largest cannabis retailers, with stores across B.C., Alberta, Saskatchewan, Manitoba, and Ontario. Value Buds has a simple mission: deliver compelling value to cannabis consumers. Our goal is to attract, grow, and retain a loyal customer base by offering high-quality cannabis products in convenient locations and every-day low prices.\nAbout the Role\nWe’re looking for a motivated and dependable Customer Experience Representative to join our team. As a Customer Experience Representative, you’ll be the face of our brand, providing exceptional service while helping customers navigate the exciting world of cannabis. This role is ideal for someone who love building relationships, eager to learn and make a positive impact in a growing industry.\nWhat You’ll Do\nCreate a welcoming experience for every customer\nProvide product recommendations and cannabis education\nOperate the POS, handle payments, and issue receipts\nRestock shelves and support basic inventory tasks\nEnsure compliance with cannabis regulations, including ID verification\nAbout You\nCustomer service, retail, or hospitality experience is an asset\nStrong communication skills and a customer-first attitude\nCannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)\nMinimum age requirement based on province (18/19+)\nAbility to stand for extended periods and lift up to 40 lbs\nEligible to pass a Criminal Record Check\nWhy You’ll Love Working With Us\nCareer growth and internal promotion opportunities\nIn-depth product training and ongoing learning \nSupportive, team-oriented environment \nEmployee product discounts across our retail banners\nCompetitive wages and flexible scheduling options\nEmployee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support\nAdditional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation.\nOur Commitment to Diversity, Equity and Inclusion\nAt Value Buds, we are committed to building a diverse, equitable, and inclusive workplace where everyone feels valued and empowered to contribute. We welcome applicants from all backgrounds and do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, age, disability, veteran status, or any other protected characteristic.\nReady to Apply?\nIf you’re excited about cannabis and great customer service, apply today to join our team.\nRate of Pay\n18CAD\nHourly Plan","description_format":"text","description_chars":2681,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T05:26:54Z"}],"liveness":{"score":49,"band":"ok","label":"Likely open","p_open":1,"p_active":0.545,"p_room":0.9,"age_days":10,"expected_fill_days":28,"reasons":["conf:5","stale_co","win:mid"],"computed_at":"2026-10-01T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/spiritleaf-inc-customer-experience-representative","json_url":"https://alion.io/job/spiritleaf-inc-customer-experience-representative.json","meta":{"generated_at":"2026-10-01T18:23:19Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":713,"day_limit":5000,"remaining_today":4287,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}