{"id":1262032,"url":"https://alion.io/job/spiritleaf-store-supervisor","title":"Store Supervisor","company":{"id":1382307,"name":"Spiritleaf","domain":"spiritleaf.ca","url":"https://alion.io/company/spiritleaf","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Slave Lake, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2025-10-21T00:00:00Z","employer_posted_date":"2025-10-21","last_verified_at":"2026-10-04T02:27:49Z","board_verified":true,"closed_at":null,"days_open":348,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":347},"description":"Work Location\nACE Liquor Discounter CornerstoneAbout SNDL\nSNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, and Spiritleaf. SNDL is a licensed cannabis producer and one of the largest vertically integrated cannabis companies in Canada specializing in low-cost biomass sourcing, premium indoor cultivation, product innovation, low-cost manufacturing facilities, and a cannabis brand portfolio that includes Top Leaf, Contraband, Citizen Stash, Sundial Cannabis, Palmetto, Bon Jak, Spiritleaf Selects, Versus Cannabis, Value Buds, Vacay, Grasslands and Superette. SNDL's investment portfolio seeks to deploy strategic capital through direct and indirect investments and partnerships throughout the global cannabis industry. For more information on SNDL, please go to www.sndl.com.\nAbout ACE Liquor\nACE Liquor is a great place to work, with a friendly atmosphere. We provide our Customers with vast selection of specialty liquors, beers and wines!\nEach person at ACE plays an important role in our Company′s success. We promote a team atmosphere that is busy and challenging, but always aims to be co-operative and fun. When you choose to work at ACE Liquor you can be sure you will be treated with the respect and support you need to be a success.\nPrimary Purpose of Job\nProvide supports to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience. Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.\nEssential Business Functions, Responsibilities and Accountabilities\nPeople Management Skills\nCustomer service driven, friendly, willing to talk to all customers\nPromote a work culture that makes your store an inviting place to work\nBe a role model who supports and inspires fellow team members\nDelegate tasks to team members and set priorities in partnership with management\nCommunicates in a clear and concise manner to team, participates in huddles/meetings, relay pertinent information\nProvide guidance to team members while supporting management initiatives\nCustomer Offering\nDeliver exemplary customer service\nGreet customers when they enter the store and take customer to product when required\nGenerate sales by educating, advising, and suggesting products to every customer\nMaintain a high level of service and product knowledge\nResolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints\nAccountable for product rollouts and product launches in partnership with management\nUnderstand and utilize local market tends in partnership with management\nEvaluate programs and promotions for effectiveness and offer recommendations to management\nAssist customer from store and/or offer car service when appropriate\nFinancial\nComplete customer transactions on the Point-of-Sale (POS) device, including payment\nUnderstand the POS system and all transactions that may arise\nEnsure all cash handling policies & procedures are adhered to\nEnsure all opening & closing procedures are done correctly\nComplete end of day till reports\nEnsure safe is locked at all times and deposits are secured\nDay to Day Operations\nMeet or exceed department financial targets through partnership with management\nEnsure department follows merchandising and pricing guidelines\nAssist in all operational duties in partnership with management\nEnsure store is presentable and relay any maintenance issues to management\nManage communication (mail, email, voicemail) in absence of management\nManage ordering and receiving in partnership with management\nActively aim to increase and share product knowledge\nMaintain inventory levels in partnership with management\nAttend OHS and LP meetings and training sessions\nStock shelves and cooler with product\nSet daily tasks for the store in absence of management\nReview flyers, upcoming events, and promotions; execute appropriately\nParticipate in routine store maintenance and cleaning\nRegulatory Adherence\nObserve that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to\nMaintain First-Aid, LP and OHS Training\nMaintain ProServe/Serving It Right Certification and ensure team members maintain ProServe/Serving It Right\nEnsure AGLC/BC LRS and other government guidelines are met\nAdheres to all SNDL Inc. policies, with a focus on Social Responsibility\nQualifications\nWork Experience\nMinimum, 1-year experience in retail environment\nMinimum, 1-year supervisory experience (preferred)\nEducation\nHigh School Diploma or equivalent\nProServe/Serving It Right Certification\nFirst-Aid Certificate is considered an asset\nTraining in wine/beer/spirits (preferred, not required)\nOther Skills and Capabilities\nHighly self-motivated\nCustomer service driven\nEffective teamwork skills\nStrong sales background\nStrong communication skills (written and verbal)\nMust be able to pass a Background Check\nMust have access to reliable transportation\nOccupational Health and Safety\nEmployees have the following basic rights:\nRight to refuse unsafe work\nRight to participate in the workplace health and safety activities through the Health and Safety\nCommittee (HSC) or as a Worker Health and Safety Representative\nRight to know, or the right to be informed about, actual and potential dangers in the workplace\nEmployees responsibilities include the following:\nEmployees must work in compliance with OH&S acts and regulations\nUse personal protective equipment and clothing as directed by SNDL Inc.\nReport workplace hazards and dangers to your Manager or Health and Safety Representative\nReport all accidents and incidents immediately to their Manager and document it in ThinkLP\nReport all broken or damaged equipment to your Manager and document it in ThinkLP\nPhysical Requirements\nAvailable to work a varied retail schedule, including evening and weekends\nAble to safely lift up to 50 pounds\nAble to stand for an extended period\nComfortable climbing ladders\nWorkplace Hazards\nRobbery and shoplifting - psychological stress, violence, and harassment\nOverexertion injuries\nLifting and Handling Materials\nSlips, trips, and falls\nKnives and broken glass\nWhy Work With Us?\nAt Ace Liquor we invest in our people. We provide educational reimbursement for industry related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply below!\nThanks for considering a position with us! Cheers!\nWe are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.\nOur Commitment to Diversity & Inclusion:\nSNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities.","description_format":"text","description_chars":7406,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T20:42:33Z"}],"visa":[],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.115,"p_room":0.28,"age_days":347,"expected_fill_days":27,"reasons":["conf:18","stale_co","win:tail","crowd:"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/spiritleaf-store-supervisor","json_url":"https://alion.io/job/spiritleaf-store-supervisor.json","meta":{"generated_at":"2026-10-04T02:57:26Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4470,"day_limit":5000,"remaining_today":530,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}