{"id":1262037,"url":"https://alion.io/job/spiritleaf-supervisor-ace-liquor-innisfail","title":"Supervisor, Ace Liquor Innisfail","company":{"id":1382307,"name":"Spiritleaf","domain":"spiritleaf.ca","url":"https://alion.io/company/spiritleaf","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":15,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-02T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Innisfail, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":140000,"period":"year","method":"role_country_seniority_unknown","sample_n":681},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2024-04-09T00:00:00Z","employer_posted_date":"2024-04-09","last_verified_at":"2026-10-02T10:59:38Z","board_verified":true,"closed_at":null,"days_open":907,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":906},"description":"Job Title\nSupervisor, Ace Liquor InnisfailJob Description\nAbout SNDL\nSNDL is the largest private-sector liquor and cannabis retailer in Canada with retail banners that include Ace Liquor, Wine and Beyond, Liquor Depot, Value Buds, Spiritleaf, and Firesale Cannabis. Additionally, the Company operates as a licensed cannabis producer and stands as one of Canada's premier vertically integrated cannabis enterprises, focusing on premium indoor cultivation, cutting-edge product development, and cost-effective manufacturing.\nPrimary Purpose of Job\nProvide leadership and direction of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience. Train and develop team members while establishing a strong sales culture with accountability for operational excellence and achievement of financial and regulatory standards.\nAbout The Role\nProvide supports to management of a multimillion-dollar business unit, with a focus on delivering an exceptional customer experience. Understand customer needs and instill a customer mindset within the store, participates in stocking and merchandising of store; ensuring store is stocked and ready to serve our customers.\nEssential Business Functions, Responsibilities and Accountabilities\nPeople Management Skills\nCustomer service driven, friendly, willing to talk to all customers\nPromote a work culture that makes your store an inviting place to work\nBe a role model who supports and inspires fellow team members\nDelegate tasks to team members and set priorities in partnership with management\nCommunicates in a clear and concise manner to team, participates in huddles/meetings, relay pertinent information\nProvide guidance to team members while supporting management initiatives\nCustomer Offering\nDeliver exemplary customer service\nGreet customers when they enter the store and take customer to product when required\nGenerate sales by educating, advising, and suggesting products to every customer\nMaintain a high level of service and product knowledge\nResolve customer complaints regarding sales and service in absence of management; ensure management is informed of all customer complaints\nAccountable for product rollouts and product launches in partnership with management\nUnderstand and utilize local market tends in partnership with management\nEvaluate programs and promotions for effectiveness and offer recommendations to management\nAssist customer from store and/or offer car service when appropriate\nFinancial\nComplete customer transactions on the Point-of-Sale (POS) device, including payment\nUnderstand the POS system and all transactions that may arise\nEnsure all cash handling policies & procedures are adhered to\nEnsure all opening & closing procedures are done correctly\nComplete end of day till reports\nEnsure safe is locked at all times and deposits are secured\nDay to Day Operations\nMeet or exceed department financial targets through partnership with management\nEnsure department follows merchandising and pricing guidelines\nAssist in all operational duties in partnership with management\nEnsure store is presentable and relay any maintenance issues to management\nManage communication (mail, email, voicemail) in absence of management\nManage ordering and receiving in partnership with management\nActively aim to increase and share product knowledge\nMaintain inventory levels in partnership with management\nAttend OHS and LP meetings and training sessions\nStock shelves and cooler with product\nSet daily tasks for the store in absence of management\nReview flyers, upcoming events, and promotions; execute appropriately\nParticipate in routine store maintenance and cleaning\nRegulatory Adherence\nObserve that OHS, LP, ProServe/Serving It Right and other regulatory requirements and procedures are implemented and adhered to\nMaintain First-Aid, LP and OHS Training\nMaintain ProServe/Serving It Right Certification and ensure team members maintain ProServe/Serving It Right\nEnsure AGLC/BC LRS and other government guidelines are met\nAdheres to all SNDL Inc. policies, with a focus on Social Responsibility\nQualifications\nWork Experience\nMinimum, 1-year experience in retail environment\nMinimum, 1-year supervisory experience (preferred)\nEducation\nHigh School Diploma or equivalent\nProServe/Serving It Right Certification\nFirst-Aid Certificate is considered an asset\nTraining in wine/beer/spirits (preferred, not required)\nOther Skills and Capabilities\nHighly self-motivated\nCustomer service driven\nEffective leadership of large team\nStrong sales background\nProven track record of success\nStrong communication skills (written and verbal)\nMust be able to pass a Background Check\nMust have access to reliable transportation\nWhy Work With Us?\nAt Ace Liquor we invest in our people. We provide educational reimbursement for industry-related courses. We prefer to promote individuals from within the organization providing our employees excellent opportunities to advance their careers. If you are interested in working in a fun environment that promotes personal growth with flexible scheduling please apply!\nAs a valued member of the SNDL team, you will enjoy:\nCompetitive total compensation and incentives\nA top-notch extended benefits package including medical, vision and dental\nAn entrepreneurial and innovative environment that fosters growth and continuous learning\nWe are grateful for the interest in this role from all candidates, however, we will be contacting only those that are selected for next steps in the hiring process.\nOur Commitment to Diversity & Inclusion:\nSNDL is an equal opportunity employer. We are committed to building a welcoming, inclusive, diverse and safe workplace where all of our team members have equal opportunity to succeed. We know this begins with recruitment. To honor our commitment, SNDL encourages applications from individuals of all backgrounds, sexual orientation, gender identity, ancestry, ages and abilities\nNumber of Openings\n0Time Type\nFull time","description_format":"text","description_chars":5984,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T20:42:33Z"}],"liveness":{"score":3,"band":"cold","label":"Long shot","p_open":1,"p_active":0.112,"p_room":0.28,"age_days":906,"expected_fill_days":27,"reasons":["conf:19","stale_co","win:tail","crowd:"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/spiritleaf-supervisor-ace-liquor-innisfail","json_url":"https://alion.io/job/spiritleaf-supervisor-ace-liquor-innisfail.json","meta":{"generated_at":"2026-10-03T01:37:14Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1629,"day_limit":5000,"remaining_today":3371,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}