{"id":3126409,"url":"https://alion.io/job/splitero-manager-of-processing","title":"Manager of Processing","company":{"id":5559,"name":"Splitero","domain":"splitero.com","url":"https://alion.io/company/splitero","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"HR","role_family":"HR","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["San Diego, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":120000,"max":145000,"currency":"USD","period":"year","gross":null,"usd_annual":145000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-05-04T20:40:57Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-31T13:12:00Z","board_verified":true,"closed_at":null,"days_open":179,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":179},"description":"About the Job\nAs a Manager of Processing at Splitero, you'll lead a team of high-performing processors who are committed to helping homeowners access their equity through our HEI product. You'll own the full performance management lifecycle for your team: from hiring and onboarding to coaching, pipeline oversight, and data-driven decision-making. This role is for a leader who is energized by developing people, running a tight operation, and making a measurable impact on the business.\nManage all talent acquisition efforts and lead hiring teams to source, screen, interview, and present offers to qualified candidates\nOversee all performance management for team members, including coaching conversations, formal coaching plans, and PIPs, ensuring proper alignment with People Ops and leadership before any formal action is initiated\nCultivate and maintain a positive team culture; plan proactive employee engagement initiatives and solve conflict interfering with the work environment\nTrain and onboard all new hires to ramp efficiently, and provide ongoing opportunities for learning and growth, acting as an advocate for every team member’s continued development\nLead projects related to their team; thoroughly scope, create timelines and resource needs, organize meetings, delegate tasks, collaborate cross-functionally, and provide upward and downward communication related to project goals, updates, and roadblocks\nManage the pipeline and workload for all team members, ensuring high performance across all team members\nPartner with and direct the Processing Team Lead on daily pipeline execution, file reallocation, and onboarding, maintaining clear separation between Team Lead coaching responsibilities and manager-owned performance actions\nOwn development, implementation, and changes to policies and procedures\nConnect company-wide goals with department-level action items on a quarterly basis and steering department and individual contributor goals\nAnalyze data related to their area, produce valuable insights, and present to leadership\nAct as the main point of contact for escalations and team member questions, providing quality control and teachable opportunities across the team\nConduct regular call listening audits to assess communication quality, condition request clarity, and homeowner experience, using findings to coach and develop individual processors\nThe on target earnings for this position is $120,000 - $145,000, inclusive of a base salary and commissions based on team performance. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.\nThis position has a target start date of 11/16 or 11/30. You will work remotely until January of 2027. Starting in January, this role will be hybrid and based in our San Diego office. Employees are required to work onsite Tuesday through Thursday each week, with the option to work remotely on Mondays and Fridays.\nAbout You\n4+ years of experience in loan processing\n2+ years of experience managing a high-performing team\nAbility to work in our San Diego office, Tuesday - Thursday, starting in January 2027.\nProven history of successfully managing projects from ideation to execution \nAbility to write effective policies and procedures\nAbility to manage performance, resolve conflict, and give feedback to underperforming team members \nAbility to manage change effectively through upward and downward communication \nDemonstrated leadership skills, including the ability to have constructive conversations, set and meet deadlines, proactively communicate challenges and changes within your department, and relay information to all levels of management on a regular cadence \nAbility to make data-driven decisions \nA team-first mentality with a genuine enthusiasm for fast-paced environments. You embrace change with resiliency and bring positivity and inclusivity to everything you do\nAbout Us\nMillions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.\nSplitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments like traditional financing options. And thus, Splitero was born.\nAs part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.\nOneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals. \nGenerous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.\nPremium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.\n Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.\nWe are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at ..","description_format":"text","description_chars":6067,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Mortgage Lending & Brokers"],"lifecycle":[{"event":"open","at":"2026-10-23T02:07:58Z"}],"visa":[],"liveness":{"score":12,"band":"cold","label":"Long shot","p_open":1,"p_active":0.442,"p_room":0.28,"age_days":179,"expected_fill_days":75,"reasons":["conf:0","win:tail","crowd:"],"computed_at":"2026-10-31T05:58:55Z"},"pay":{"stated_usd_annual":145000,"is_top_pay":true},"html_url":"https://alion.io/job/splitero-manager-of-processing","json_url":"https://alion.io/job/splitero-manager-of-processing.json","meta":{"generated_at":"2026-10-31T15:43:43Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24524,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":5559},"rest":"https://alion.io/mcp/rest/get_company?id=5559"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsplitero-manager-of-processing"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsplitero-manager-of-processing"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsplitero-manager-of-processing"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/splitero-manager-of-processing\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsplitero-manager-of-processing"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3126409}},{"tool":"search_jobs","arguments":{"company":"splitero.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3126409},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}