{"id":1470715,"url":"https://alion.io/job/sportradar-cricket-support-analyst","title":"Cricket Support Analyst","company":{"id":761,"name":"Sportradar","domain":"sportradar.com","url":"https://alion.io/company/sportradar-media-services-gmbh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":28,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Support","role_family":"Support","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Muntinlupa, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":7000,"max_usd":18000,"period":"year","method":"role_country_seniority_unknown","sample_n":12},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-29T03:21:59Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-21T00:57:21Z","board_verified":false,"closed_at":"2026-10-21T00:57:21Z","days_open":21,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":21},"description":"We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.\n OVERVIEW:\nSportradar’s Premium Cricket Service is the best and most reliable service in the market that unlocks the full business potential of the world’s second most popular sport - followed by over 2 billion people! The Premium Cricket team within Sportradar has been growing its teams across Global locations for the past 7 years and are now looking for Support Analysts to further develop this market leading service.\nAs a member of the Premium Cricket Support Team, you will part of a team aiming to provide the most accurate Cricket support and analysis to both internal teams and clients across the world.\nTHE CHALLENGE:\nCollecting, researching and analysing cricket statistics.\n\nProducing and updating accurate team and player ratings.\n\nProviding research support to the Integrity Services, sourcing news articles, team lineups and match details for competitions in Asia.\n\nProviding high quality responses to client queries.\n\nLiaising between internal teams and clients to improve product efficiency and client satisfaction.\n\nAnalysing support data to further improve the Premium Cricket support process.\n\nSupporting the Integrity Services in providing competition previews, local integrity news and relevant insights.\n\nCollaborating with internal teams to ensure any technical bugs are reported and resolved.\n\nYOUR PROFILE:\nCricket enthusiast with an in-depth knowledge of the game.\n\nOutstanding communication and interpersonal skills.\n\nProficient in Microsoft Office, especially Excel.\n\nAbility to work under pressure and to take immediate action in a fast-moving environment.\n\nFlexibility to work with shift-based patterns, including weekends.\n\n At Datacentric, we celebrate our diverse group of hardworking employees. Datacentric is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) - we believe skills evolve over time. 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