{"id":4005927,"url":"https://alion.io/job/sportradar-senior-application-engineer","title":"Senior Application Engineer","company":{"id":761,"name":"Sportradar","domain":"sportradar.com","url":"https://alion.io/company/sportradar-media-services-gmbh","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":{"grade":"B","score":75,"open_postings":5,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Taipei, Taiwan"],"countries":["TW"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GitLab","optional":false},{"name":"Linux","optional":false},{"name":"SQL","optional":false},{"name":"TCP/IP","optional":false},{"name":"Windows Server","optional":false}],"status":"live","first_seen_at":"2026-11-10T06:23:54Z","employer_posted_date":"2026-11-10","last_verified_at":"2026-11-10T23:02:59Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"We’re the world’s leading sports technology company, at the intersection between sports, media, and betting. More than 1,700 sports federations, media outlets, betting operators, and consumer platforms across 120 countries rely on our know-how and technology to boost their business.\n THE ROLE:\nHow Will Success Be Evaluated?\n· Quality and performance in the work assigned by the line manager.\n· Quality and accuracy in the incident’s resolution.\n· Quality in the creation of documentation.\n· Quality in the new release deployments.\nMAIN RESPONSABILITIES\n· Providing application support to partners and customers using Sportradar MSS software and systems. Troubleshooting problems by gathering and analyzing log files.\n· Providing technical support by using the service tool, skype, slack, email and telephone to customers experiencing problems ensuring the SLAs agreed with customers are met.\n· Monitoring systems and following fault resolution procedures.\n· Deploying new releases to UAT and Production Environments.\nREQUIREMENTS:\n· More than 5 years’ experience working as support engineer or equivalent role.\n· English Level B2.\n· Mandarin Chinese and Taiwanese mother tonge.\n· Windows Server 2022 administration.\n· Linux (Oracle Linux) basic services understanding.\n· Log file analysis understanding.\n· Monitoring system experience.\n· SQL Language understanding and experience would be an advantage.\n· TCP/IP Networks concepts and internet knowledge.\n· Adherence to IT policies and processes to ensure consistent quality of service.\n· Experience with GitLab or any CD/CI tool would be an advantage.\n· Experience with JBoss/Wildfly administration would be an advantage.\n· Experience with IIS administration would be an advantage.\nYOUR PROFILE\n· Ability to work under in a quick pace environment.\n· Demonstrated Teamwork attitude.\n· Ability to quickly learn about new systems.\n· Strong customer service approach.\n· Persistent, will not leave a work undone.\n· Honest, able to learn quickly from self-mistakes.\n· Loyal and committed to the objectives of team and company.\n· Strong communication and reporting skills.\n· Ability to fast-forward from mistakes.\n· Honest and trustworthy.\n At Sportradar, we celebrate our diverse group of hardworking employees. Sportradar is committed to ensuring equal access to its programs, facilities, and employment opportunities. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We encourage you to apply even if you only meet most of the requirements (but not 100% of the listed criteria) - we believe skills evolve over time. If you’re willing to learn and grow with us, we invite you to join our team!","description_format":"text","description_chars":2809,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Upper-Intermediate (B2)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Sports Betting","Fan Engagement","Sports Analytics"],"lifecycle":[{"event":"open","at":"2026-11-10T07:07:01Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":29,"reasons":["conf:4","win:early"],"computed_at":"2026-11-11T03:08:07Z"},"pay":null,"html_url":"https://alion.io/job/sportradar-senior-application-engineer","json_url":"https://alion.io/job/sportradar-senior-application-engineer.json","meta":{"generated_at":"2026-11-11T03:08:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2031,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":761},"rest":"https://alion.io/mcp/rest/get_company?id=761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsportradar-senior-application-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsportradar-senior-application-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsportradar-senior-application-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sportradar-senior-application-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsportradar-senior-application-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4005927}},{"tool":"search_jobs","arguments":{"company":"sportradar.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4005927},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}