{"id":3526851,"url":"https://alion.io/job/spot-freight-inc-ltl-coordinator","title":"LTL Coordinator","company":{"id":686577,"name":"Spot Freight, Inc.","domain":"spotinc.com","url":"https://alion.io/company/spotinc","size_band":"201-500","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Indianapolis, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":36000,"max_usd":78000,"period":"year","method":"role_country_seniority_unknown","sample_n":11684},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-30T13:23:14Z","employer_posted_date":"2026-10-30","last_verified_at":"2026-11-08T23:08:05Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"Today’s logistics marketplace is an ever-changing landscape where you can make your mark. Spot gives you the tools to tackle industry challenges for our partners. Here, initiative, drive, and teamwork form the basis for a rewarding, fast-paced career.\nAbout The Role: \nThe LTL Coordinator’s role is responsible for day-to-day administrative oversight of all LTL shipments that move through Spot’s systems, as well as providing consistent troubleshooting for any transportation issues the customer might need resolving. \nResponsibilities: \nOversee all LTL shipments from beginning to end \nAssist with communication between LTL carriers and Spot Account Managers via phone and email\nNotify LTL carriers with updated information about shipments as needed\nComplete check-calls to ensure the most up-to-date status on every shipment \nUpdate billing on shipments as needed with the LTL carriers\nInteract professionally with LTL Carriers’ sales reps and Spot Account Managers\nUpdate Spot Account Managers on the status of their customers’ shipments routinely \nQualifications: \nHigh School Diploma or Equivalent \nPrevious customer service or call center experience to keep up with a fast-paced and stressful environment, while maintaining professional, clear, and concise communication. \nLogistics or LTL experience is not required\nSkills: \nDemonstrated the ability to “hear” the concerns of customers, even if they are irate, and respond professionally with solutions to whatever issues arise. \nHighly proficient with PC skills, typing skills, and experience working with several screens and interfaces. \nEquipped with organizational skills to succeed in a results-oriented environment and execute priorities. \nSpot is built on relationships, combining 24/7 support with a proven, passionate, and dedicated team of logistics professionals. You can reach your true potential through the unlimited opportunities we offer. When you put in the effort, show initiative, solve problems, and build lasting client relationships, you earn respect and rewards. You’ll also be a key component to the success of an industry leader. At Spot, we’ve never lost the entrepreneurial spirit that provides the foundation for our success.\nSpot Freight, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Spot Freight is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a disability, you need a reasonable accommodation, please contact our Human Resources team to notify us of your request. 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