{"id":4211936,"url":"https://alion.io/job/spot-tango-erp-business-analyst","title":"ERP Business Analyst","company":{"id":174598,"name":"Spot & Tango","domain":"spotandtango.com","url":"https://alion.io/company/spot-and-tango","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":3,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":50,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"junior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":true},{"name":"SQL","optional":true},{"name":"Tableau","optional":true}],"status":"live","first_seen_at":"2026-11-12T19:36:17Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-14T20:51:42Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Who We Are\nSpot & Tango is a pet health & wellness brand on a mission to make mealtime better for dogs, and life simpler for the people who love them. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial. Through UnKibble™ and our original fresh-frozen line, we’re rethinking what feeding your dog well can look like, one bowl at a time. Since our founding in 2018, we have served over 200 million meals to happy pets across the US and Canada.\nWe’re a team of builders, problem solvers and dog people, united by the belief that dogs deserve better. We’re looking for people who want to do the best work of their career, dig into challenges with smart people, and help shape a brand that’s redefining an entire category. This is a chance to join a high-growth e-commerce company and have an outsized impact in a fast-paced, ambitious environment. Plus, you get to think about dogs all day.\nWho You Are\nAs our ERP Business Analyst, you’ll keep NetSuite running smoothly day to day and act as the right hand to the Manager of ERP & Business Systems, owning transactions, data quality, reporting and user support. You’ll be the first line of defense for every NetSuite question and request across the company. That means working side by side with internal teams like finance and operations: learning how they work, solving their issues quickly, and turning their needs into clear, actionable system requests.\nThis role is built for someone who thrives in an incredibly fast-paced, quickly scaling business. Volume grows, priorities shift, and processes that worked last quarter need rethinking. You’ll bring calm, organized problem-solving to that pace and help our systems scale right alongside the company.\nResponsibilities\nDaily ERP operations\nEnsuring revenue process transactions are recorded accurately and timely and any exceptions are being resolved in real time\nMaintain master data (items, vendors, customers, chart of accounts, pricing, BOMs) and keep it accurate and consistent\nMonitor scheduled jobs, integrations and interfaces; investigate and resolve failed or stuck records\nReporting and analysis\nBe the expert for the business to build and run recurring reports, saved searches, and dashboards\nPull ad-hoc data and do first-pass analysis in Excel to answer business questions quickly\nSupport month-end and period-close tasks, including reconciliations and data checks\nUser support\nDevelop a process to log user requests and serve as first-line support for ERP users: answer how-to questions and troubleshoot errors\nManage user access requests and role changes within approved security guidelines\nWrite and update quick-reference guides, SOPs and training materials; run short training sessions\nProcess improvement and projects\nDocument current workflows and spot manual steps that could be automated or simplified\nHelp test configuration changes, upgrades and new modules (UAT scripts, regression testing, issue logs)\nCoordinate with IT, the ERP vendor, or implementation partner on open issues and enhancements\nRequirements\nBachelor’s degree in Information Systems, Accounting, Finance, Business or a related field, or equivalent experience\nMinimum 2 years of direct experience as an end user, power user, or analyst in ERP system (NetSuite preferred)\nWorking knowledge of core business processes: procure-to-pay, order-to-cash, inventory and record-to-report\nAbility to evaluate technical requirements and understand their financial and operational impact\nAbility to translate business requests into workflow or script requirements \nExperience building reports or saved searches inside an ERP or BI tool\nHigh attention to detail and comfort working with large volumes of data\nComfortable using AI tools day to day to work faster\nClear written and verbal communication with both technical and non-technical users\nNice to Have\nDirect experience with NetSuite and its relevant modules\nBasic SQL, or experience with BI tools such as Power BI or Tableau\nFamiliarity with integrations (CRM, e-commerce, payroll, banking) and how data flows between systems\nExperience writing SOPs and training end users\nHighly organized, able to balance recurring deadlines like month-end close and reporting cycles with a steady stream of ad-hoc requests\nA patient, service-minded partner to users of every skill level, with the curiosity to keep learning NetSuite and suggest better ways of working\nSalary: $70K - $100K\nThis reflects the base salary for this position. Compensation may vary based on factors such as experience, certifications and business needs. In addition to base pay, S&T offers annual bonuses, a comprehensive benefits package, flexible time off and employee discounts.\nThis is a hybrid position based in our Midtown Manhattan office. \nIn-office presence is required on Mondays, Wednesdays, and Thursdays.\nSpot & Tango is an equal opportunity employer. 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