{"id":2033380,"url":"https://alion.io/job/spothero-security-risk-analyst","title":"Security & Risk Analyst","company":{"id":179777,"name":"SpotHero","domain":"spothero.com","url":"https://alion.io/company/spothero","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Finance","role_family":"Finance","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":69600,"max":87000,"currency":"USD","period":"year","gross":null,"usd_annual":87000},"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"PCI DSS","optional":false},{"name":"SQL","optional":false}],"status":"live","first_seen_at":"2026-10-07T14:42:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-12T06:00:17Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"Who we are:\nAt SpotHero, we work as a team to empower people to get everywhere, easier! We’re rapidly growing with the mission of bringing the parking industry into the future through technology. Drivers across the nation use the SpotHero mobile app and website to reserve convenient, affordable parking in advance, on-the-go or through their connected cars, and parking companies rely on us to help them reach new customers while optimizing their business. We connect the dots with cutting-edge technology, delivering value to both sides of this exciting, evolving marketplace. We’ve been quite busy, take a peek at some of our recent announcements.\nSecurity & Risk Analyst at SpotHero:\nAs a Security and Risk Analyst at SpotHero, you will be responsible for safeguarding our marketplace, preventing financial losses, and protecting customer trust. This role is essential to SpotHero’s ability to provide a secure, seamless payment experience and maintain our relationships with our payment partners. The Security and Risk Analyst will identify and stop fraudulent transactions before they occur, reduce dispute ratios and associated fees, and ensure our marketplace remains a trustworthy environment for drivers and partners alike. \nYour work will directly preserve revenue, reduce chargebacks, and strengthen SpotHero’s risk posture across the platform. This is a great opportunity for someone looking to grow in the areas of data-driven fraud prevention and security operations within a fast-paced dynamic environment.\nWhat You’ll Do:\nFraud Detection & Prevention\nMonitor real-time transactions, user activity, and system alerts to identify emerging fraud indicators.\nInvestigate suspicious transactions involving CNP fraud, account takeovers, identity misuse, discount/promo abuse, and other marketplace-specific risks.\nApply a preventative mindset to ensure secure payments and minimize payment disputes, chargeback fees, and operational exposure.\nRisk Analytics & Insights\nAnalyze transaction data to identify fraud trends, behavioral anomalies, and systemic vulnerabilities.\nPropose rule adjustments, thresholds, and workflow improvements to reduce vulnerabilities and fraud losses.\nCross-Functional Collaboration\nPartner with Software Security, Data, Product, Engineering, and Operations to strengthen controls and inform fraud mitigation strategies.\nProvide fraud-focused recommendations during product launches, payment flow updates, or new feature development to ensure preventive controls are embedded early.\nProcess, Tools & Operational Excellence\nContribute to the enhancement of dashboards, review queues, case management workflows, and reporting accuracy.\nIdentify opportunities to automate manual review tasks and enhance detection logic.\nMaintain precise, audit-ready documentation that supports dispute evidence, compliance requirements, and internal risk governance.\nContribute to policy and process updates for fraud prevention and security.\nEducate internal teams on fraud awareness and best practices.\nWhat We Are Looking For:\n3-5+ years of experience in fraud detection, risk analysis, or payments fraud within a high-volume marketplace, fintech, or e-commerce environment.\nStrong analytical skills with the ability to identify patterns and anomalies in large data sets using dashboards, fraud tools, and/or SQL for deeper pattern analysis.\nExperience working with payment processors and familiarity with chargeback workflows and evidence collection.\nFamiliarity with online payment systems, account authentication, or transaction monitoring.\nStrong communication skills for sharing findings, risks, and insights with both technical and non-technical stakeholders.\nExceptional attention to detail, accuracy in documentation, and the ability to operate independently in a fast-paced environment.\nKnowledge of PCI-DSS and other compliance standards.\nWhy SpotHero?\nWe’re a marketplace making parking easier for drivers and more efficient for garage operators. You’ll join a team that values curiosity, ownership, and continuous learning and a culture that emphasizes impact, relationships, and adaptability.\nSeeking Candidates in:\nChicago, IL\nWhat we are offering:\nCareer game changer - A truly unique experience to work for a fast-growing company in a role with unlimited growth potential.\nExcellent benefitsWe cover a generous portion of Medical Premiums, 50% of Dental and Vision Premiums, company-sponsored Life Insurance, STD, and AD&D coverage, a 401(k) with match and immediate vesting, and comprehensive leave policies to meet your needs in creating space for life.\n\nFlexible PTO policy and outstanding work/life balance - We value and support each individual team member.\nUberEats weekly lunch stipend for in-office days \nUdemy License and Personal Learning Budget - We support the professional and personal growth of our people by providing everyone with learning resources and development opportunities. \nAnnual parking stipend - Duh. We help people park!\nThe opportunity to collaborate with fun, innovative, and passionate people in a casual yet highly productive atmosphere.\nOur commitment to allyship has been a central driver of how we Respect Fellow Drivers. You’ll have the opportunity to be part of Employee Resource Groups, access allyship learning resources, and actively contribute to our ongoing effort of making SpotHero inclusive for all.\nEmployee programs to grow and support our people such as Discovery Days for Product and Engineering, Gearing up for Aspiring Leaders, and Mentorship Program. \nWellness program - a workplace that actively supports your physical and mental wellbeing through ongoing events, initiatives, resources, and thoughtful perks and benefits. \nA workplace recognized as CityLights award winner by 1871, 2026 Best Places To Work by BuiltIn, Most Loved Workplace Certified by the Best Practice Institute, and recipient of multiple Comparably awards, including Best Company Culture, Best Company for Women, and Best Company for Diversity.\n\nCompensation in Illinois:\nDepending on your skillset and experience, you can expect your base salary to be between $69,600 - $87,000 as well as a discretionary bonus and leading total rewards package.\nAt SpotHero, we Respect Fellow Drivers by providing an inclusive interview experience for everyone, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. Please let our team know of your need when you apply or as you begin interviewing with our team.\nSpotHero is an equal opportunity employer. We know that a diverse workforce is the strongest workforce, and are committed to building and supporting an inclusive environment for all.Additionally, because we want to Remember to Signal, if you choose to provide us personal information in connection with a job application, please review our Applicant Privacy Notice which provides details about what information we collect and process about you in order to consider your candidacy.\nPLEASE NOTE: This position is ineligible for visa sponsorship. 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