{"id":3014419,"url":"https://alion.io/job/spoton-product-manager-owner-experiences","title":"Product Manager (Owner Experiences)","company":{"id":1761,"name":"SpotOn","domain":"spoton.com","url":"https://alion.io/company/spoton","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":{"grade":"A","score":86,"open_postings":7,"ghost_share":0,"stale_share":0.571,"repost_share":0,"time_to_fill_p50_days":23,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Austin, United States","Chicago, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":185000,"max":215000,"currency":"USD","period":"year","gross":null,"usd_annual":215000},"salary_estimate":null,"experience_years_min":4,"visa_sponsorship":true,"relocation_package":false,"has_equity":true,"technologies":[],"status":"live","first_seen_at":"2026-10-21T13:22:32Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-22T10:45:04Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"About SpotOn\nWe’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators boost profit, work smarter, and keep their best people. And every solution is backed by real humans who actually give a sh*t about helping restaurants succeed.\nNamed the #1 Restaurant POS by G2 (Summer 2026), based on ratings from real users\n\nRated the top-rated point-of-sale (POS) for restaurants, bars, retail, and small businesses by Capterra users\n\nAwarded Great Places to Work and Built In’s Best Workplaces for multiple years running\n\nWe move fast, care hard, and fight for independent restaurant operators to do what they love, and love doing it. If you’re looking to make an impact with heart and hustle, SpotOn is the place for you.\nProduct Manager (Owner Experiences)\nWe’re looking for an experienced Product Manager who’s passionate about the restaurant industry and motivated to build innovative, high-impact products for the 15 million people who live and work in it. This role owns the Merchant Dashboard-the central control center where restaurant operators manage their business within SpotOn. You will define how merchants navigate, configure, monitor, and grow their business across the software suite. The Dashboard is the primary entry point into the ecosystem, surfacing settings, reports, alerts, insights, and growth opportunities. This PM will shape the information architecture, interaction patterns, personalization, and monetization surfaces that power daily operator workflows.\nYou’ll collaborate closely with Engineering, Design, Marketing, Data Science, and GTM teams to turn that vision into reality.\nYou will:\nBe an integral part of defining the product strategy for SpotOn restaurant software suite.\n\nOwn and manage the product roadmap-making thoughtful, data-informed trade-offs based on customer needs, market dynamics, and business priorities.\n\nBring an innovative mindset to product design and vision, challenging assumptions and looking for bold ways to solve customer problems.\n\nPartner closely with cross-functional teams-including Engineering, Design, Marketing, Data Science, Ops and GTM-to gather input, align priorities, and deliver impactful solutions.\n\nAnalyze market trends, customer feedback, competitive offerings, and emerging technologies to identify opportunities that drive differentiation and sustained growth.\n\nLead a continuous cycle of experimentation, learning, and iteration, using insights and data to guide product decisions.\n\nCultivate strong relationships with internal stakeholders and external partners, acting as the product’s advocate and voice of the customer.\n\nCollaborate with other stakeholders, such as product marketing, on the creation of positioning for your products.\n\nQualifications:\n4+ years of relevant product management experience or equivalent, preferably with restaurant or hospitality software\n\nDeep understanding of the product development lifecycle, with a proven ability to deliver intuitive, high-quality products that scale across multiple platforms\n\nTechnically fluent-you can engage effectively with engineers, understand APIs and systems architecture at a high level, and are comfortable discussing trade-offs in implementation.\n\nA metrics-driven work style that leverages data to make informed decisions.\n\nExceptional communication skills, with the ability to clearly articulate product vision, rationale, and tradeoffs to cross-functional teams and stakeholders.\n\nAbility to put yourself in the customer’s shoes to understand their needs and how they interact with our products.\n\nAbility to make decisions with imperfect information, know how to lead without authority, and be comfortable managing chaos, ambiguity, and complexity.\n\nHands-on restaurant or hospitality experience (e.g., working in a restaurant, bar, or cafe) is a significant plus\n\nHybrid- 3 days a week in office\nCompensation:\nOur base pay range starts at $185,000 -$215,000 for this role\n\nPlease note the salary range listed is just one component of a competitive compensation package which includes a company stock plan\n\nOffers will be reflective of the candidate’s location and experience.\n\nBenefits:\nAt SpotOn, we put people above everything else. We’re known for our innovative software and technology solutions, but we stand out because of the hard-working humans behind the tech. We can’t take care of our clients without taking care of our employees first, and that’s why we invest in you with a competitive benefits package which includes:\nMedical, Dental and Vision Insurance\n\n401k with company match\n\nRSUs\n\nPaid vacation, 10 company holidays, sick time, and volunteer time off\n\nEmployee Resource Groups to build community and inclusion at work\n\nMonthly cell phone and internet stipend\n\nTuition reimbursement for up to $2,000 per calendar year to assist with your professional development\n\nWe will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address (@spoton.com). If something seems suspicious, please contact us at .\nSpotOn is an equal employment opportunity employer. Qualified candidates are considered for employment without regard to race, religion, gender, gender identity, sexual orientation, national origin, age, military or veteran status, disability, or any other characteristic protected by applicable law.\nFor U.S. based roles, work authorization in the U.S. is required. Visa sponsorship is not available for this role.\nSpotOn is an E-Verify company.","description_format":"text","description_chars":5759,"description_truncated":false,"requirements":{"experience_years_min":4,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Growth opportunities","Professional development","Vision insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["POS Systems","Payment Processing & Gateways"],"lifecycle":[{"event":"open","at":"2026-10-21T16:13:49Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":23,"reasons":["conf:2","velocity","win:early"],"computed_at":"2026-10-22T06:10:10Z"},"pay":{"stated_usd_annual":215000,"is_top_pay":true},"html_url":"https://alion.io/job/spoton-product-manager-owner-experiences","json_url":"https://alion.io/job/spoton-product-manager-owner-experiences.json","meta":{"generated_at":"2026-10-22T13:40:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12901,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1761},"rest":"https://alion.io/mcp/rest/get_company?id=1761"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspoton-product-manager-owner-experiences"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspoton-product-manager-owner-experiences"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspoton-product-manager-owner-experiences"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spoton-product-manager-owner-experiences\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspoton-product-manager-owner-experiences"}]}