Senior Ecommerce Account Manager - Native Mandarin

Spreetail is seeking a Senior Ecommerce Account Manager - Native Mandarin to fuel the next stage of growth for our China-based brands business - a line already posting triple-digit growth. As a key partner at Spreetail, you'll manage fulfillment across multiple marketplaces, structure competitive agreements, and advise brands on long-term growth strategies. If you're strategic, bilingual, and want to help scale a business line on a serious hot streak, this role is for you.

How you will achieve success:

• Unlock the full GMV potential of every brand you manage by building smart, competitive fulfillment contract models - using market insights to spot real opportunities and drive triple-digit impact.
• Turn ambitious brand goals into a clear playbook, then rally teams, peers, and brand leaders to execute that strategy at every touchpoint.
• Own account health end to end - tracking on-time delivery, inventory accuracy, customer satisfaction, forecasting, and sales daily, and moving fast to keep brands winning.
• Build strong relationships with business leaders at every level, lead brand communications, and deliver projects with precision - always going above and beyond for a best-in-class brand experience.
• Drive brand reporting that actually moves the needle: lead calls, track open items, push follow-ups, and run weekly business reviews that close gaps and keep results on track.

What experiences will help you in this role:

• Native Mandarin speaker with full English fluency - you move seamlessly between languages and cultures, translating not just words but strategy for Mandarin-speaking brands.
• Bachelor's degree in Business, Finance, Project Management, or Client Services.
• 5-6+ years managing e-commerce clients with net sales exceeding $20 million annually, ideally including brands importing from China - you know how to turn big accounts into bigger wins.
• A track record of thriving in fast-paced, high-stakes environments, confidently engaging everyone from C-level executives to support teams.
• Sharp independent and team leadership skills, creative problem-solving instincts, and standout writing, phone, and presentation abilities - with a relentless focus on delivering results on time, every time.