{"id":3489695,"url":"https://alion.io/job/spreetail-warehouse-operations-manager-2","title":"Warehouse Operations Manager","company":{"id":1896,"name":"Spreetail","domain":"spreetail.com","url":"https://alion.io/company/spreetail","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Lever","truth_index":{"grade":"B","score":79,"open_postings":7,"ghost_share":0,"stale_share":0.857,"repost_share":0,"time_to_fill_p50_days":38,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Nanticoke, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":80000,"max_usd":150000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Power BI","optional":false},{"name":"Tableau","optional":false}],"status":"live","first_seen_at":"2026-10-29T22:15:04Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-01T10:39:45Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"As Spreetail continues its national expansion, we are looking for a Fulfillment Center Operations Manager to lead our fulfillment operation in Nanticoke, PA. This role is built for an operational leader dedicated to building leaders and cultivating high-performance teams.\nYou will own end-to-end site performance across safety, inbound processing, inventory control, and outbound distribution. Partnering closely with executive supply chain leadership, you will challenge industry benchmarks for order cycle time, on-time delivery, and fulfillment accuracy while driving a people-first operational culture.\nHow you will achieve success:\nOperational Excellence & Metric Ownership: Drive day-to-day fulfillment execution to exceed targets across core operational pillars: Safety (TRIR/near-miss reporting), Quality (pick/pack accuracy), Speed (dock-to-stock and dock-to-ship windows), and Cost (cost per unit, labor utilization).\n\nContinuous Improvement & SOP Governance: Institutionalize, refine, and champion Standard Operating Procedures (SOPs). Leverage Lean, Kaizen, or 5S methodologies to identify process bottlenecks, reduce waste, and build scalable fulfillment workflows.\n\nLeadership & Succession Development: Directly coach, mentor, and elevate a bench of Area Managers, Operations Managers, and frontline leads. Establish clear career pathing, run high-impact performance reviews, and build a culture of accountability and psychological safety.\n\nLabor & Capacity Planning: Direct predictive workforce management and shift planning. Balance variable volume surges across peak seasons, international freight intake, and carrier transit cutoffs to consistently hit same-day and next-day shipping commitments.\n\nCross-Functional Collaboration: Partner with Inventory Control, Transportation, Maintenance, Facilities, and Safety to remove operational blockers, integrate new warehouse technologies/WMS enhancements, and harmonize network-wide supply chain initiatives.\n\nCulture & Safety Leadership: Serve as the site advocate for workplace safety and team member engagement, cultivating an environment that champions ownership, open communication, and high retention.\n\nWhat experiences will help you in this role:\nFulfillment & Logistics Acumen: 5+ years of progressive leadership experience in high-volume e-commerce fulfillment, automated distribution centers, or modern manufacturing environments.\n\nTeam Scale & People Management: Proven track record leading large, multi-tiered teams (100+ hourly team members and direct supervisory staff) across multiple shifts or facilities.\n\nTalent Evaluation & Acquisition: Demonstrated success assessing top operational talent, running structured interview processes, and building resilient leadership benches.\n\nAnalytical Problem Solving: Strong proficiency with Warehouse Management Systems (WMS), labor tracking systems, and data analytics tools (Excel, Tableau, or Power BI) to diagnose root causes and make real-time data-driven decisions.\n\nFeedback & Communication: Exceptional communication skills with demonstrated maturity in delivering direct, constructive feedback, navigating difficult conversations, and advocating upward to executive leadership.\n\nChange Leadership: Adaptability to thrive in rapid-growth environments where operational priorities and volume demands evolve 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