{"id":393319,"url":"https://alion.io/job/springer-nature-solution-sales-specialist-protocols-io","title":"Solution Sales Specialist, protocols.io","company":{"id":4699,"name":"Springer Nature","domain":"springernature.com","url":"https://alion.io/company/springernature","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":10,"ghost_share":0,"stale_share":0.3,"repost_share":0,"time_to_fill_p50_days":19,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":100000,"max":110000,"currency":"USD","period":"year","gross":null,"usd_annual":110000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-29T01:39:31Z","board_verified":false,"closed_at":"2026-09-29T01:39:31Z","days_open":34,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":34},"description":"Job Title: Solution Sales Specialist, protocols.io\nLocation: New York (Hybrid Working Model)\nAbout Springer Nature\nSpringer Nature is one of the leading publishers of research in the world. We publish the largest number of journals and books and are a pioneer in open research. Through our leading brands, trusted for more than 180 years, we provide technology-enabled products, platforms and services that help researchers to uncover new ideas and share their discoveries, health professionals to stay at the forefront of medical science, and educators to advance learning. We are proud to be part of progress, working together with the communities we serve to share knowledge and bring greater understanding to the world. For more information, please visit about.springernature.com and follow @SpringerNature\nAt Springer Nature, we recognize that great talent develops through many different paths. We encourage applications from individuals with strong transferable skills, provided they are supported by relevant experience that shows how those skills have been successfully applied in practice. Our hiring approach balances skills, experience, and potential to ensure each role is fulfilled with both short term effectiveness and long term growth in mind.\nAbout the Role\nFounded in 2012, protocols.io has emerged as a leader in scientific protocols and methods management. Our intelligent methods management solution academic and corporate researchers to manage the entire experimental workflow.\nJoin protocols.io, now part of Springer Nature, and be at the forefront of scientific research and innovation. We're hiring a Solution Sales Specialist in our New York office.\nAs a Solution Sales Specialist, you will play a key role in accelerating our revenue growth by winning new customers. Therefore we’re looking for a proactive, sales-driven individual who can navigate complex sales cycles and build relationships with key stakeholders. You'll join a global team, collaborating closely with protocols.io product experts, other Solution Specialists, and Marketing.\nThis is a full-time role offered in either the New York office. The location strategy supports the team structure and aligns with business needs.\nResponsibilities\nDrive new sales generation for protocols.io by identifying and pursuing opportunities within research-intensive academic, biotech, pharmaceutical, and corporate organizations.\nApply market intelligence and business insights to understand customer priorities, industry trends, and competitive dynamics, enabling effective opportunity qualification and territory planning.\nBuild and manage relationships with multiple customer stakeholders, including Core Facility Managers, Vice Presidents of Research, R&D leadership, and IT teams, to advance opportunities and support successful outcomes.\nSecure meetings with senior decision-makers and key influencers through proactive business development activities and a customer-focused approach to engagement.\nUtilize a consultative selling approach to understand research workflows, operational challenges, and decision-making criteria, tailoring solutions to meet customer needs and objectives.\nDemonstrate deep product and service knowledge to clearly articulate the value of protocols.io's workflow and methods management solutions, connecting capabilities to customer goals and desired outcomes.\nDeliver compelling presentations, discovery sessions, and product demonstrations, communicating effectively with both technical and non-technical stakeholders and confidently addressing objections.\nCollaborate closely with Product Management, Marketing, and Sales teams to share customer insights, align commercial strategies, and support business growth initiatives.\nCompete successfully against alternative solutions by leveraging strong persuasion and negotiation skills to differentiate protocols.io's value proposition and gain stakeholder buy-in.\nManage opportunities throughout the sales cycle, maintaining a results-driven focus on achieving revenue targets, advancing pipeline activity, and closing new business.\nExperience, Skills & Qualifications:\nMaster's degree in a Life Sciences, Natural Sciences, or related discipline preferred.\n3+ years of successful solution sales experience selling software, SaaS, research databases, laboratory informatics, or scientific workflow solutions to academic customers; experience selling to corporate research organizations is a plus.\nDemonstrated success in new customer acquisition, including prospecting, cold outreach, pipeline generation, and converting opportunities into new business.\nProven ability to secure and lead meetings, presentations, and product evaluations with senior research leaders and diverse stakeholder groups, guiding customers through complex decision-making processes.\nExperience managing multiple stakeholders throughout the sales cycle, including researchers, Core Facility Managers, laboratory operations teams, research leadership, procurement, and IT decision-makers.\nStrong consultative selling skills with the ability to uncover customer challenges, understand decision criteria, and align solutions to research, operational, and business needs.\nAbility to communicate effectively and build credibility with scientific and non-scientific audiences, including delivering compelling product demonstrations and addressing customer objections.\nExperience negotiating commercial agreements and successfully driving opportunities through to close, while identifying opportunities for renewals, account growth, and upselling.\nUnderstanding of experimental workflows, laboratory operations, and common challenges within wet-lab research environments is highly desirable.\nExperience selling to universities, research institutions, government organizations, core facilities, or research-intensive corporate environments is strongly preferred.\nFamiliarity with electronic laboratory notebooks (ELNs), scientific workflow platforms, research software, laboratory informatics solutions, or similar technologies is an advantage.\nSelf-motivated, entrepreneurial, and results-oriented, with strong time-management skills, a continuous learning mindset, and the ability to thrive in a fast-paced growth environment.\nWhat you can expect from us\nWorking for a global, innovative company\nCompetitive salary and bonus plan\nProfessional onboarding program with extensive product learning and sales training\nExtensive online resources to assist with your self-development\nResult-driven and cooperative environment\nExcellent team support and sales focused coaching on the job\nSpringer Nature US provides a comprehensive and competitive benefits package which includes the benefit offerings listed below:\nMedical, Dental and Vision\n401(k) with company match and contribution\nHybrid office working policy, Summer Hours, and paid time off\nFlexible Spending and Commuter programs\nMultiple Life insurance options\nDisability coverage\nTuition Assistance\nVoluntary benefits: Identity Theft Protection, Pet Insurance, and Legal Assistance Insurance\nEmployee Assistance Program\nFamily-friendly benefits and a variety of employee discounts\nAn array of Employee Social Networks \nUS Annualized Base Salary Range: $100,000 - $110,000. This role is eligible for an annual sales bonus plan. The salary offer may vary based on work experience, education, skill level, and equity. The US salary range does not align with the salary ranges in other countries when converted to the currency of that country.\nSpringer Nature is an Equal Opportunity Employer that complies with the laws and regulations set forth in the following https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf poster.\nAt Springer Nature, our mission is to be part of progress - and that begins with inclusion: of people, perspectives, and ideas. We believe that diverse perspectives drive progress, and we are committed to creating an environment where people and ideas can flourish. If you have any access needs related to disability, neurodivergence or a chronic condition, please contact us so we can make all necessary accommodation. Find out more about our DEI work here: https://group.springernature.com/gp/group/taking-responsibility/diversity-equity-inclusion\nFor more information about career opportunities in Springer Nature please visit https://springernature.wd3.myworkdayjobs.com/SpringerNatureCareers/","description_format":"text","description_chars":8444,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Equity","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Education","Media & Entertainment","Higher Education","Publishing"],"lifecycle":[{"event":"open","at":"2026-09-05T23:33:36Z"},{"event":"close","at":"2026-09-29T01:39:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":1,"green_card_filings_12m":0,"median_offered_wage_usd":102500,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)"],"filings_for_role_12m":0}],"liveness":null,"pay":{"stated_usd_annual":110000,"is_top_pay":false},"html_url":"https://alion.io/job/springer-nature-solution-sales-specialist-protocols-io","json_url":"https://alion.io/job/springer-nature-solution-sales-specialist-protocols-io.json","meta":{"generated_at":"2026-10-21T22:55:46Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32646,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4699},"rest":"https://alion.io/mcp/rest/get_company?id=4699"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspringer-nature-solution-sales-specialist-protocols-io"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspringer-nature-solution-sales-specialist-protocols-io"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspringer-nature-solution-sales-specialist-protocols-io"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/springer-nature-solution-sales-specialist-protocols-io\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspringer-nature-solution-sales-specialist-protocols-io"}]}