{"id":1823449,"url":"https://alion.io/job/springwell-assisted-living-ombudsman-program-manager-springwell","title":"Assisted Living Ombudsman Program Manager - Springwell","company":{"id":2273409,"name":"Spring Well","domain":"springwell.com","url":"https://alion.io/company/springwell-com","size_band":"51-200","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"JazzHR","truth_index":null},"role":"Management","role_family":"Management","seniority":"middle","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waltham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":75000,"max_usd":141000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1558},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-04T08:15:53Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-14T23:25:43Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"Ensure the rights of Assisted Living residents by joining Springwell as an Ombudsman Program Manager.\nThe Compensation for this role is $65,000.\nPOSITION DESCRIPTION:\nOmbudsman is a Swedish word meaning “representative of the people”. As an Assisted Living Residence (ALR) Ombudsman Program Manager, you work to develop, administer, and oversee the Regional ALROmbudsman services and promote its philosophy of advocating and maintaining assisted living residents' rights. The ALR Ombudsman Program Manager works closely with the Executive Office of Health and Human Services State Ombudsman Unit to ensure that requirements are fulfilled as outlined in the federal Older Americans Act, statewide long-term care Ombudsman regulations and policies, and Host agency designation agreement.\nQUALIFICATIONS:\nBachelor's degree required, with a degree in social work or a related field preferred.\n3-5 years' experience working with the older adults and/or the disability population preferred.\nExperience in supervisory role or demonstrated leadership experiencepreferred.\nA positive attitude, flexibility, and ability to effectively prioritize responsibilities.\nStrong communication and organizational skills, attention to detail, and collaborative work style.\nKnowledge of computer software applications such as word processing, spreadsheets, and databases.\nA reliable vehicle, current driver's license and safe driving record required.\n GENEROUS BENEFITS:3 weeks of vacation in first year\nBirthday off\n13 paid holidays\n3 paid personal days\n15 paid sick days per year (You can accumulate up to 450hrs/12weeks)\nHealth & dental insurance with employer contribution\nLife and long-term disability insurance at no cost to employee\nFlexible Spending Plan\nEmployee Assistance Plan\n401K Retirement Savings Plan w/ employer contribution\nMileage reimbursement\nPotential flexible work options available after 6 months for many positions such as alternate start time between 8:00 and 9:30 a.m., 4 day work week, 4.5 day work week, hybrid work option\nEmployee referral bonuses\nFree parking\nCommitment to promoting from within\n ABOUT US:For more than 40 years, Springwell has worked to help ensure that seniors and individuals with disabilities have the village they need and the support that is necessary for them to live at home with dignity and independence.\nWe are committed to our employees. We are focused on creating a supportive, open environment that values the people who make a difference - each and every member of our staff. We are fiercely committed to creating equal opportunities for all regardless of race, color, sex, gender identity, sexual orientation, gender expression, national origin, age, language, and physical or mental disabilities.\nWe believe in and are looking for new staff who embrace:\nAccountability: At every level of the organization we are accountable: to the people we serve, to our funders, to our employees, to community professionals who rely on our support.\nContinuous Quality Improvement: We honor the fact that each of us is human, and we embrace a desire to examine the value and quality of our work and ask how we can provide a higher quality of service.\nTransparency: While we don't claim to be 100% transparent (there are certain things, like salaries and performance evaluations that are private) we continuously strive to be as open as possible.","description_format":"text","description_chars":3373,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["401k plan","Dental insurance","Flexible schedule","Hybrid work","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Senior Living & Assisted Living","Nonprofits & Foundations"],"lifecycle":[{"event":"open","at":"2026-10-04T08:15:53Z"}],"visa":[],"liveness":{"score":80,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.804,"p_room":1,"age_days":9,"expected_fill_days":32,"reasons":["conf:1","win:early"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/springwell-assisted-living-ombudsman-program-manager-springwell","json_url":"https://alion.io/job/springwell-assisted-living-ombudsman-program-manager-springwell.json","meta":{"generated_at":"2026-10-15T01:54:50Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2706,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-16T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2273409},"rest":"https://alion.io/mcp/rest/get_company?id=2273409"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspringwell-assisted-living-ombudsman-program-manager-springwell"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspringwell-assisted-living-ombudsman-program-manager-springwell"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspringwell-assisted-living-ombudsman-program-manager-springwell"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/springwell-assisted-living-ombudsman-program-manager-springwell\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspringwell-assisted-living-ombudsman-program-manager-springwell"}]}