{"id":3102549,"url":"https://alion.io/job/sps-ice-technician","title":"Ice Technician","company":{"id":1961541,"name":"SPS","domain":"spsglobal.com","url":"https://alion.io/company/spsglobal","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"A","score":86,"open_postings":6,"ghost_share":0,"stale_share":0.667,"repost_share":0.167,"time_to_fill_p50_days":21,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":40000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":19516},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-22T16:23:23Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-30T17:07:45Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Ice Technician - The Rink at Rockefeller Center \n2026-27 Season | October-Early Spring \nOverview \nSPS is seeking dependable, safety-minded, and detail-oriented individuals to join the operations team at The Rink at Rockefeller Center. As an Ice Technician, you will help maintain the quality, safety, and presentation of the ice and surrounding venue while supporting smooth day-to-day rink operations. \nThis hands-on role is primarily responsible for operating the ice resurfacer, completing ice maintenance, monitoring conditions, and keeping the rink and adjacent areas clean, safe, and guest-ready. Ice Technicians may also assist with general Skate House responsibilities and light repairs involving lockers, facilities, rental skates, and other rink equipment as needed. \nThe Rink is a seasonal cold-weather operation that runs rain or shine throughout the demanding winter. Candidates must be comfortable working indoors and outdoors in cold temperatures and changing weather conditions, including rain, snow, and wind. A portion of each shift may take place on or near the ice; an insulated winter jacket and vest will be provided. \nSchedules may include early mornings, daytime hours, evenings, late nights, weekends, holidays, and other high-volume periods. Weekend and holiday availability is required, with dependable morning and late-night availability strongly preferred. \nSummary of Position \nIce Technicians help ensure that the ice surface, equipment, and surrounding areas meet The Rink’s safety, operational, and presentation standards. They operate the ice resurfacer, support ice cuts and maintenance, identify and report hazards or equipment concerns, and assist with general venue upkeep and Skate House operations. Safety is the first priority of this role - Ice Technicians work in and around guests and must operate equipment with constant awareness of everyone on and near the ice. Ice Technicians are also guest-facing team members and are expected to bring the same warm, professional presence as the rest of the team, and may be asked to fill in at any other position at The Rink as needed. Team members should be willing and able to assist in those areas when requested. \nPrimary Responsibilities \nOperate the ice resurfacer safely and efficiently in accordance with established procedures. \nComplete scheduled ice cuts and support routine ice maintenance throughout the operating day. \nMonitor ice conditions and promptly report hazards, damage, or maintenance concerns to the Manager on Duty. \nMaintain clean, safe, and orderly ice-side, rink-level, and surrounding venue areas. \nComplete opening, closing, equipment checks, and operational resets as directed. \nAssist with snow removal and weather-related venue upkeep as needed. \nSupport general Skate House operations, including rental skate organization, cleaning, sanitizing, and storage. \nComplete light repairs and maintenance as needed, including lockers, facilities, rental skates, and other rink equipment. \nMaintain and organize tools, supplies, and equipment; report shortages or repair needs promptly. \nFollow all ice-resurfacing, equipment, guest-service, operating, and safety procedures. \nAssist other departments and perform additional duties that support rink operations as needed. \nRequirements \nAbility to communicate effectively in English, both verbally and in writing. \nPrevious experience operating an ice resurfacer is required for this role. \nPrevious experience in ice rink operations or facility maintenance is preferred. \nStrong attention to detail, mechanical aptitude, and the ability to follow procedures accurately. \nAbility to identify and address routine operational, equipment, and maintenance concerns. \nAbility to remain calm, reliable, and solutions-oriented in a fast-paced, high-volume environment. \nMust complete all required safety, equipment, and ice-resurfacing training and consistently follow safe-operating and personal protective equipment procedures. \nConsistent attendance and punctuality are essential functions of this role; team members are expected to arrive on time, in uniform, and ready for every assigned shift. \nWillingness and ability to fill in at any other position at The Rink as needed, and to assist in other areas when requested. Training is provided. \nWeekend, holiday, early morning, and late-night availability is required. \nComfort working indoors and outdoors in cold temperatures, rain, snow, wind, and changing winter conditions. \nAbility to walk, stand, bend, kneel, reach, lift, stoop, push, pull, and carry throughout a shift. \nMust be able to lift at least 25 pounds. \nMust follow uniform, grooming, hygiene, and appearance guidelines. \nMust comply with all policies and procedures established by SPS and The Rink at Rockefeller Center. \nCompensation: \nThe expected compensation is an estimate, and the final offer will depend on skills, experience, location, and other job-related factors.\nVacancy Status:\nThis posting is for an existing vacancy.\nPay Range\n$24—$26 USD\nWHAT WE OFFER\nCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.\nLearning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.\nWe Recognize Talent: We offer a variety of recognition programs for all levels of employees.\nPaid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.\nBonuses: Are available for employee and client referrals for current employees.\nBenefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.\n\nAbout SPS\nSPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.\nOur clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.\nAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.\nSPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.\nColorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.\nTo ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process\nSPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.\nTo view our privacy policy, click on the link below: Data Privacy Statement\nAcknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.","description_format":"text","description_chars":9248,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Document Management","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-10-22T17:54:03Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.791,"p_room":0.945,"age_days":7,"expected_fill_days":21,"reasons":["conf:1","win:mid"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/sps-ice-technician","json_url":"https://alion.io/job/sps-ice-technician.json","meta":{"generated_at":"2026-10-30T18:44:10Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8003,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1961541},"rest":"https://alion.io/mcp/rest/get_company?id=1961541"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsps-ice-technician"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsps-ice-technician"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsps-ice-technician"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sps-ice-technician\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsps-ice-technician"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3102549}},{"tool":"search_jobs","arguments":{"company":"spsglobal.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3102549},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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