# Lead Records Associate

Reports to: Client Services Supervisor, Client Services Manager, or equivalent leadership. Job Overview The Records Lead supports and helps coordinate the daily operations of client records management services, ensuring business documents and records are accurately processed, organized, stored, and retrieved. This role provides day-to-day guidance to Records Associates, helps prioritize workloads, monitors service quality, and serves as a resource for resolving routine operational questions. The Records Lead remains hands-on with scanning, indexing, document storage, retrieval, and other records management activities while helping ensure consistent, efficient service delivery. Duties and Responsibilities Coordinate daily records management activities and help prioritize incoming work, document requests, scanning, indexing, and retrieval assignments. Serve as a day-to-day resource for Records Associates, providing guidance, answering questions, and helping resolve routine operational issues. Monitor workflow and work quality to ensure documents are accurately processed, indexed, stored, and retrieved. Assist with training and onboarding new team members on records management proc

- **Id**: 4291258
- **Url**: <https://alion.io/job/sps-lead-records-associate>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Seniority**: lead
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bellevue, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 2
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T21:42:27Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-13T23:20:56Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 10424
- **Description truncated**: no
- **Benefits**: 401k plan, Equity, Life insurance
- **Relocation offered**: no
- **Industries**: Document Management, Business Process Outsourcing (BPO)

## Company

- **Id**: 1961541
- **Name**: SPS
- **Domain**: spsglobal.com
- **Url**: <https://alion.io/company/spsglobal>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 23
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 2
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-13T23:20:56Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 24
- **Reasons**: conf:3, win:early, comp:brand
- **Computed at**: 2026-11-14T02:42:05Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.