# Reception Associate

Reception Associate Job Overview The Reception Associate provides exceptional customer service by welcoming and assisting visitors, answering incoming calls, and supporting the daily needs of client employees. This role serves as a key point of contact and helps maintain a professional, welcoming environment through prompt, courteous, and efficient service. In addition to reception and concierge responsibilities, the Reception Associate may provide cross-functional support in other SPS service areas, including mail and shipping operations, hospitality, conference room support, and general office services based on operational needs. Duties and Responsibilities Provide exceptional customer service to all employees, visitors, and callers through professional, courteous, and responsive communication. Greet visitors, assist with inquiries, and ensure a welcoming and professional reception experience. Answer incoming telephone calls, route callers to the appropriate individuals or departments, and provide general information as needed. Manage visitor registration, including ensuring visitors complete required registration procedures and acknowledge applicable confidentiality or nondis

- **Id**: 4291257
- **Url**: <https://alion.io/job/sps-reception-associate-2>
- **Role**: Industrial Engineering
- **Role family**: Industrial Engineering
- **Seniority**: junior
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Frisco, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 1
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-13T21:49:46Z
- **Employer posted date**: 2026-11-13
- **Last verified at**: 2026-11-13T23:20:56Z
- **Board verified**: yes
- **Days open**: 0
- **Description format**: text
- **Description chars**: 9697
- **Description truncated**: no
- **Benefits**: 401k plan, Equity, Life insurance
- **Relocation offered**: no
- **Industries**: Document Management, Business Process Outsourcing (BPO)

## Company

- **Id**: 1961541
- **Name**: SPS
- **Domain**: spsglobal.com
- **Url**: <https://alion.io/company/spsglobal>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: services
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

### Truth index

- **Grade**: B
- **Score**: 75
- **Open postings**: 5
- **Ghost share**: 0
- **Stale share**: 1
- **Repost share**: 0
- **Time to fill p50 days**: 23
- **Computed at**: 2026-11-12T10:38:37Z

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 0

## Requirements

- **Experience years min**: 1
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-13T23:20:56Z

## Liveness

- **Score**: 86
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.86
- **P room**: 1
- **Age days**: 0
- **Expected fill days**: 24
- **Reasons**: conf:0, win:early, comp:junior,brand
- **Computed at**: 2026-11-14T00:12:27Z

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.