{"id":3207722,"url":"https://alion.io/job/spscommerce-billing-analyst","title":"Billing Analyst","company":{"id":721767,"name":"Spscommerce","domain":"spscommerce.com","url":"https://alion.io/company/spscommerce-2","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SmartRecruiters","truth_index":null},"role":"Finance","role_family":"Finance","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"inferred","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":23,"max":29,"currency":"USD","period":"hour","gross":null,"usd_annual":58000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-24T11:07:05Z","employer_posted_date":null,"last_verified_at":"2026-10-24T11:07:05Z","board_verified":false,"closed_at":null,"days_open":6,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":6},"description":"Description:SPS Commerce is a leading provider of cloud-based supply chain management solutions, serving a global network of retail trading partners. We foster a collaborative and inclusive work environment where innovation and continuous improvement are highly valued. Join SPS Commerce and be part of a dynamic team that's transforming the global retail supply chain!\nPosition Summary:Job Summary: The Billing Analyst is a member of the Finance team and supports core execution across the Order-to-Cash lifecycle, ensuring accurate billing through contract updates, credits posting, usage processing, and customer changes that directly impact revenue. This role performs level 2 operational review of billing requests originating throughout the organization, validating accuracy, policy compliance, SOX alignment, and feasibility before changes are executed in the billing system. Analysts demonstrate strong ownership, system literacy, and sound judgment while managing high-volume operational workflows and identifying inefficiencies across billing and contract processes. The role provides critical operational stability and insight that enables reliable revenue reporting, downstream analysis, and informed decision-making across the organization.What You'll Do:\nProcess contract updates, credits, usage imports, invoice updates, and customer changes with a high degree of accuracy and timeliness.\n\nPerform cross-system data validation across ERP and CRM platforms to ensure completeness, consistency, and readiness for execution.\n\nConduct level 2 review and validation of billing update requests from partner teams, confirming contractual accuracy, policy compliance, and operational feasibility prior to system changes.\n\nResearch and resolve billing exceptions using structured, independent analysis, escalating complex or systemic issues as appropriate.\n\nIdentify inefficiencies, recurring issues, or control gaps within workflows and propose improvement opportunities related to process, documentation, or controls.\n\nMaintain billing documentation and adhere to established operational controls and audit requirements.\n\nSupport ad-hoc reporting and data requests through accurate data pulls, validation, and clear operational summaries.\n\nPartner closely with Billing Support, Customer Success, Sales, and Finance teams to provide reliable operational guidance and resolution of billing-related inquiries\n\nWhere You'll Work:This role is fully remote within the United States. We Succeed Together through collaboration and connection, while providing the flexibility to work remotely.\n\nWhat You'll Bring:\nBachelor’s degree (Business, Accounting, or Finance preferred), or combination of equivalent education and experience\n\n2+ years experience in billing, order-to-cash, revenue operations, or finance operations.\n\nStrong analytical ability to identify discrepancies, validate complex data, and assess downstream financial impact.\n\nHands-on experience using ERP and/or CRM systems for transaction validation, reconciliation, and problem investigation.\n\nDemonstrated experience performing level 2 reviews/validations and resolving inquiries within policy and control frameworks.\n\nProficiency with Excel (pivot tables, lookups) or equivalent tools, plus effective cross-functional communication and collaboration skills.\n\nExposure to controlled billing processes, audit requirements, or adherence to internal operational policies.\n\nExperience with contract lifecycle updates, credits, invoicing, or usage-based billing workflows.\n\nFamiliarity with ERP and CRM systems for transaction validation, cross-system checks, and exception resolution.\n\nExperience identifying workflow inefficiencies and contributing to process improvements or documentation updates.\n\nExperience partnering with Customer Success, Sales, Finance, or Billing Support teams to resolve operational inquiries.\n\nWhat We Offer:At SPS Commerce, we are committed to ensuring that each employee's compensation reflects their unique experiences, performance, and skills in their role. The pay range for this role considers several factors, including education, relevant skills, work history, certifications, location, and more. \nThe hourly pay range for this role is: $23.55- $29.32. The actual pay offered will be determined based on the factors listed above and may fall anywhere within the range. \nSPS Commerce offers a comprehensive benefits package designed to support employees’ health, well-being, and financial security. Benefits are country-specific and aligned with local laws and market practices. \n\nCommitment to our Employees:At SPS we power connections that drive the world of commerce forward, and our success depends on making strong decisions, fostering innovation, delivering unparalleled customer solutions, and driving outstanding business performance. We achieve this by creating an environment where every employee feels a true sense of belonging. We embrace diversity, equity, and inclusion, ensuring everyone feels accepted, valued, and empowered to make a meaningful impact. \nWe are committed to affirmative action and equal opportunity in all aspects of employment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. \nOriginally posted on Himalayas","description_format":"text","description_chars":5405,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Commerce","Data & Analytics","Supply Chain","Retail & Pricing Analytics"],"lifecycle":[{"event":"open","at":"2026-10-24T14:30:10Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 1","filings_12m":1,"filings_prev_12m":5,"green_card_filings_12m":0,"median_offered_wage_usd":87500,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":27,"reasons":["seen:5","win:early"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":58000,"is_top_pay":false},"html_url":"https://alion.io/job/spscommerce-billing-analyst","json_url":"https://alion.io/job/spscommerce-billing-analyst.json","meta":{"generated_at":"2026-10-30T22:31:56Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13373,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":721767},"rest":"https://alion.io/mcp/rest/get_company?id=721767"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fspscommerce-billing-analyst"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fspscommerce-billing-analyst"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fspscommerce-billing-analyst"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/spscommerce-billing-analyst\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fspscommerce-billing-analyst"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3207722}},{"tool":"search_jobs","arguments":{"company":"spscommerce.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3207722},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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