{"id":1501317,"url":"https://alion.io/job/spsglobal-courier","title":"Courier","company":{"id":1961541,"name":"SPSGlobal","domain":"spsglobal.com","url":"https://alion.io/company/spsglobal","size_band":"5000+","is_staffing_agency":false,"employer_type":"services","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":26,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bethlehem, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":52000,"max_usd":97000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1752},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-25T22:08:38Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-04T02:26:04Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"Reports To: The Courier will report to the Client Services Supervisor, Client Services Manager, or equivalent leadership.\nJob Overview:\nThe Courier provides exceptional delivery and courier services. This position receives orders from a centralized dispatch, retrieves parcels/mail from different local offices, and then delivers the parcels/mail in a timely and safe manner. The position will also serve as a backup to the front or back of office functions.\nOverall, this position continuously offers the highest level of service to all client and SPS employees while maintaining a professional image of the company by providing prompt, courteous and efficient service.\nDuties and Responsibilities:\nProvides 5-star customer service to all employees (in all forms of communication).\nTravels a predefined courier route via automobile to deliver mail and parcels throughout the campus.\nKeeps log and time stamp of items received and delivered.\nSupports chain of custody requirements defined within the operating procedures.\nPerforms pick-up and delivery of jobs by accurately following a map and/or written instructions.\nFollows Operational Service Excellence performance requirements.\nResponds to client requests, ensuring the accuracy of the order taken and delivery of the completed orders in a timely manner.\nCompletes all paperwork in a timely, accurate and legible manner.\nMaintains compliance with state and company standards by operating a vehicle in a safe and lawful manner and following company guidelines in the event of an accident and/or injury.\nPresents professional appearance to clients by dressing in professional attire according to company standards.\nHas a responsibility for vehicle safety by maintaining routine maintenance on all delivery vehicles (oil change, tire rotation, etc.) according to company specifications.\nServices vehicle driven, such as checking fluid levels and replenishing fuel.\nDelivers mail and parcels throughout the campus.\nPerforms pick-up and delivery.\nResponds to client requests accurately and in a timely manner.\nServices the vehicle driven.\nProactively seeks out additional work during downtime.\nBuilds professional relationships with customers and other teams.\nMaintains professionalism and composure when interacting with all employees.\nTrains back-up and providing guidance on policies and procedures.\nDetermines what additional support is needed when handling sensitive inquiries.\nProvides exceptional customer service to client.\nProvides front or back of office coverage as needed.\nCompetencies:\nStrong verbal and written communication skills.\nExcellent customer service skills.\nPC skills MS Office Suite experience.\nAbility to handle multiple tasks simultaneously.\nGood organizational skills.\nWorking knowledge of MFD equipment.\nRequires knowledge and understanding of shipping/receiving procedures and ability to comprehend instructions.\nPossesses ability to work independently and capable of completing projects.\nAbility to determine correct method and packing material as well as validate packing slips for accuracy of incoming and outgoing materials.\nQualifications and Education Requirements:\nHigh School Diploma (or equivalent) required.\n2+ years prior work experience preferred.\nCurrent state-issued driver’s license with clean driving record.\nAbility to work assigned work hours determined by manager.\nExcellent organizational and time management skills.\nAnalytical abilities and aptitude in problem-solving.\nSuperb written and verbal communication skills.\nCurrent knowledge or ability to learn computer-based systems required for functions of position.\nRequired to maintain an overall professional appearance and attitude.\nAdhere to all policies and procedures required.\nPhysical Demands:\n Approximately 50% of the time this position requires the below physical demands.\nFine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.\nAbility to walk, bend, kneel, stand, and/or sit for an extended period of time.\nManual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).\nAbility to lift or move 40 lbs. or greater frequently.\nPhysical and mental ability to operate a standard company motor vehicle.\nTravel: Local travel required.\nOther Duties:\nThis job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.\nWHAT WE OFFER\nCareer Growth: An opportunity to enter a job that allows you to learn new skills or use a variety of them that may lead you to uncover other career opportunities.\nLearning & Development: At SPS, we promote a work culture of learning so that you can develop to be the best at what you do.\nWe Recognize Talent: We offer a variety of recognition programs for all levels of employees.\nPaid Time Off: Full time: Minimum of 80 hours/calendar year. Part time/temporary: Minimum of 1 hour for every 30 hours worked. PTO amounts may increase based on tenure and/or the assigned account. PTO allows employees to take approved time off for any reason.\nBonuses: Are available for employee and client referrals for current employees.\nBenefit Offerings: Medical, Dental, Vision, HCFSA, DCFSA, HSA, Commuter Transit and Parking Pre-Tax Plans, Supplemental Life Insurance, Accident Insurance, Critical Illness, Hospital Indemnity, Legal Program, Identify Theft Protection, Pet Discounts, Pet Insurance, Group Home and Auto Insurance, EAP, Short Term Disability, Life Insurance, Education Discounts, 401k w/ matching, and Entertainment Discounts.Note: Please inquire with the Human Resources team for benefit offerings per role as regular positions that routinely are under 30 hours/week may have a different benefit offering.\n\nAbout SPS\nSPS is a global workplace solutions and business transformation company operating in more than 20 countries. Across North America, we help clients enhance workplace experiences and business operations through services including workplace support, physical and digital mailroom solutions, intelligent document processing, reception and concierge services, and other business support offerings.\nOur clients include leading organizations across banking, insurance, legal, higher education, professional services, and many Fortune 500 companies.\nAt SPS we embrace the uniqueness of our employees and are committed to the fair and equal treatment of all people, applicants, and employees by promoting a culture of access, inclusion, equity and diversity.\nSPS provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual and reproductive health choices, national origin, age, disability, genetics, military status, gender identity or expression, sexual orientation and/or any other status protected by applicable law.\nColorado only: We accept applications for an expected minimum of 5 days from the date it is posted. The posting may remain open longer as needed to ensure a robust and inclusive applicant pool.\nTo ensure a fair and authentic interview process, applicants may not use AI tools or any other form of real-time assistance during interviews. SPS team members may use transcription or note-taking technology solely to support accurate interview documentation. No AI or automated decision-making tools are used to screen, assess, or select candidates for this role. SPS uses the Greenhouse Applicant Tracking System to facilitate application management and recruiting workflows. Human recruiters and hiring managers review applications and exercise independent judgment throughout the hiring process\nSPS offers reasonable accommodations in the hiring and employment process for individuals with disabilities. If you need assistance in the application or hiring process to accommodate a disability, you may request an accommodation at any time.\nTo view our privacy policy, click on the link below: Data Privacy Statement\nAcknowledgement Section: By submitting an application, by hitting \"Submit Application\", you certify that the information contained in this application is true and complete. You attest to the fact that the answers provided are correct to the best of your knowledge and ability. You certify that you have not knowingly withheld any information that might affect your chances for hiring. You understand that any false information or omission (including any misstatement) on this application or on any document used to secure this employment can be grounds for rejection of application or, if you are employed by SPS can be grounds for immediate termination from this company.","description_format":"text","description_chars":8837,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Professional Services","Loyalty Programs","Business Process Outsourcing (BPO)"],"lifecycle":[{"event":"open","at":"2026-09-30T04:13:26Z"}],"visa":[],"liveness":{"score":81,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.807,"p_room":1,"age_days":7,"expected_fill_days":26,"reasons":["conf:3","win:early","comp:junior"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/spsglobal-courier","json_url":"https://alion.io/job/spsglobal-courier.json","meta":{"generated_at":"2026-10-04T03:10:17Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":4810,"day_limit":5000,"remaining_today":190,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}