{"id":1497701,"url":"https://alion.io/job/sptel-executive-sales-operations","title":"Executive, Sales Operations","company":{"id":175331,"name":"SPTel","domain":"sptel.com","url":"https://alion.io/company/sptel","size_band":"11-50","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":3000,"max":5000,"currency":"SGD","period":"month","gross":true,"usd_annual":46944},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Excel","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":null,"last_verified_at":"2026-09-30T00:00:00Z","board_verified":false,"closed_at":null,"days_open":23,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":23},"description":"Responsibilities\nOrder processing and documentation\nCheck customer orders for accuracy, completeness, required approvals, and supporting documents before submitting them in the BSS and CRM systems.\nPrepare, verify, upload, and maintain order-related forms, contracts, approvals, and other records needed for system entry and fulfilment.\nTrack order status, identify missing information or delays, and follow up with Sales and delivery teams to keep orders moving.\nCross-functional and customer coordination\nCoordinate with Sales, Product, Operations, Customer Success, and Finance on order processing, service delivery milestones, and billing readiness.\nServe as the contact point for assigned customers on routine order and administrative queries, provide timely updates, and refer commercial or technical decisions to the responsible team.\nMaintain clear records of customer requests, actions taken, and outstanding items, escalating issues that could affect commitments or service experience.\nBilling support and issue resolution\nInvestigate customer billing discrepancies or disputes by reviewing orders, service details, and invoice information with the relevant internal teams.\nCoordinate the resolution, keep customers and Sales informed of progress, and document the outcome in the appropriate systems.\nSales reporting and administration\nCollate and prepare routine sales, order, and customer reports using accurate information from approved sources.\nAssist sales colleagues with document preparation, data updates, and other day-to-day administrative tasks, while following established process and data quality standards.\nFlag recurring order, billing, or system issues to the Manager and suggest practical process improvements.\nRequirements\nDiploma in Business Administration or an equivalent qualification.\nAt least 1 year of experience in sales support, sales operations, order administration, or a related function; ICT or technology experience is preferred.\nGood written and verbal communication skills and a customer-focused approach.\nStrong attention to detail, organization, and the ability to manage several tasks and deadlines in a fast-paced environment.\nProficiency in Microsoft Excel, Word, and PowerPoint; familiarity with CRM systems such as Salesforce is an advantage.\nSkills\nUploading Content, Business Administration, Issue Escalation, Managing Deadlines, Salesforce, sales alignment, Verification, Client Coordination, Point of Contact for Customer, Customer Relationship Management (CRM), Legal Contracts, Sales Order Management, Support Documents, System Requirement Document, Microsoft Word, Customer Service","description_format":"text","description_chars":2639,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T02:00:06Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":0.85,"p_active":0.649,"p_room":0.75,"age_days":23,"expected_fill_days":24,"reasons":["seen:23","win:late","comp:junior"],"computed_at":"2026-10-23T05:54:15Z"},"pay":{"stated_usd_annual":46944,"is_top_pay":false},"html_url":"https://alion.io/job/sptel-executive-sales-operations","json_url":"https://alion.io/job/sptel-executive-sales-operations.json","meta":{"generated_at":"2026-10-23T11:58:30Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18239,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":175331},"rest":"https://alion.io/mcp/rest/get_company?id=175331"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsptel-executive-sales-operations"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsptel-executive-sales-operations"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsptel-executive-sales-operations"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sptel-executive-sales-operations\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsptel-executive-sales-operations"}]}