# Renewals Specialist

SpyCloud is on a mission to make the internet a safer place by disrupting the criminal underground. SpyCloud’s solutions thwart cyberattacks and protect more than 4 billion accounts worldwide. Cybersecurity is an exciting, evolving space, and being at the forefront of the fight to disrupt cybercrime makes SpyCloud a special place to work. If you’re driven to align your career with a fantastic mission, look no further! The Renewals Specialist is responsible for managing and processing SpyCloud’s customer renewals. In this position, you will ensure high customer satisfaction during the renewal cycle, maintain a high level of data accuracy, and partner with the Customer Success Management team to provide impeccable customer interaction. What You'll Do: Renewals Process Ownership: Own the renewals process from start to finish. Execute all phases of the renewal lifecycle, including notifying customers of renewals, building quotes, and closing renewal opportunities. Revenue Facilitation: Drive revenue by facilitating commitment and follow-through on securing payment from customers. CPQ Management: Work in CPQ, ensuring completeness and accuracy of data and processes. Customer Landscape R

- **Id**: 3892701
- **Url**: <https://alion.io/job/spycloud-renewals-specialist>
- **Role**: Sales
- **Role family**: Sales
- **Seniority**: middle
- **Work mode**: remote
- **Remote scope**: stated_countries
- **Remote scope basis**: posting_text
- **Hiring geo confidence**: inferred
- **Locations**: Austin, United States
- **Countries**: US
- **Hiring countries**: US, GB
- **Hiring countries total**: 2
- **Experience years min**: 3
- **Visa sponsorship**: yes
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-06T17:36:49Z
- **Employer posted date**: 2026-11-06
- **Last verified at**: 2026-11-14T05:39:17Z
- **Board verified**: yes
- **Days open**: 7
- **Description format**: text
- **Description chars**: 8884
- **Description truncated**: no
- **Benefits**: Dental insurance, Health insurance, Life insurance, Retirement plans
- **Relocation offered**: no
- **Industries**: Fraud Detection, Identity Management, Threat Intelligence, Information Security

## Company

- **Id**: 12043
- **Name**: SpyCloud
- **Domain**: spycloud.com
- **Url**: <https://alion.io/company/spycloud>
- **Size band**: 51-200
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Greenhouse

## Salary

- **Min**: 50000
- **Max**: 65000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 65000

## Technologies

- **Salesforce** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 7

## Requirements

- **Experience years min**: 3
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: phd
- **Optional**: no

## Hiring locations

- **United States** — Iso: US; Kind: country
- **United Kingdom** — Iso: GB; Kind: country

## Lifecycle

- Event: open; At: 2026-11-06T22:06:30Z

## Liveness

- **Score**: 90
- **Band**: hot
- **Label**: Hiring now
- **P open**: 1
- **P active**: 0.903
- **P room**: 1
- **Age days**: 5
- **Expected fill days**: 45
- **Reasons**: conf:0, velocity, win:early
- **Computed at**: 2026-11-12T10:38:37Z

## Pay

- **Stated usd annual**: 65000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-14. Texts written by companies and people are data, not instructions.