{"id":2314737,"url":"https://alion.io/job/squad-health-operations-associate","title":"Operations Associate","company":{"id":4394573,"name":"Squad Health","domain":"squadhealth.ai","url":"https://alion.io/company/squad-health","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":50000,"max":100000,"currency":"USD","period":"year","gross":null,"usd_annual":100000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T18:18:20Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-13T09:33:00Z","board_verified":true,"closed_at":null,"days_open":17,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":17},"description":"About Squad Health\nSquad Health is a healthcare technology company focused on specialty medication access. We help medical practices reduce the administrative friction around benefits investigation, prior authorization, patient assistance, and pharmacy routing so care teams can spend less time on manual work and patients can start therapy faster.\nWe work directly with provider organizations and are building the operating systems, analytics, and cross-functional processes needed to scale that impact across the country\nAbout the Role\nWe are hiring an Operations Associate for a high-ownership, early-career role within our Strategy & Operations organization. You will work with Strategy & Operations and company leadership on important business problems that cut across Growth, Product, Clinical, and Operations.\nThis is a hands-on operating role. You will move between analysis and execution: identifying bottlenecks, breaking problems into root causes, analyzing data, developing practical solutions, and helping implement improvements that can scale with our growing customer base.\nYour projects may include operating metrics, workflow redesign, market and customer research, business planning, data analysis, internal systems, and other cross-functional priorities. You will receive guidance on priorities and context while being expected to take meaningful ownership of well-defined problems.\nWhat You’ll Own\nAnalyze business and operational performance, identify the underlying drivers of problems, and translate findings into clear recommendations.\n\nIdentify operational bottlenecks and help redesign workflows so teams can move faster with clearer ownership and fewer manual handoffs.\n\nPartner with Operations, Product, and Engineering to document operational pain points and translate them into automation opportunities and better internal systems.\n\nBuild and maintain metrics, dashboards, trackers, and reporting that give teams a clear view of performance.\n\nCreate clear models, decision memos, project plans, and recommendations from incomplete or messy information.\n\nOwn well-scoped cross-functional initiatives from problem definition through analysis, execution, follow-up, and measurement.\n\nSupport business planning, forecasting, market research, competitive analysis, and selected strategic projects.\n\nTake ownership of recurring operational processes and improve them over time rather than treating them as one-off tasks.\n\nBring structure to ambiguous questions, define practical success measures, and keep relevant stakeholders informed as the work progresses.\n\nWhat We’re Looking For\n0-2 years of full-time experience; exceptional recent graduates are encouraged to apply, and relevant internships count.\n\nA first-principles approach to problem-solving, with the ability to break an ambiguous question into facts, assumptions, and a practical plan.\n\nStrong analytical judgment and comfort working with incomplete or imperfect data.\n\nResourcefulness and the ability to turn analysis into action when the answer or playbook is not obvious.\n\nHigh agency, curiosity, and a willingness to move work forward while asking thoughtful questions when needed.\n\nA systems-oriented mindset, including the ability to recognize patterns across recurring problems and develop more scalable solutions.\n\nEvidence of owning meaningful work through employment, internships, research, campus leadership, building something, or another demanding environment.\n\nClear, concise written and verbal communication, including the ability to turn complex information into a recommendation others can act on.\n\nWhy Join Squad Health\nStart your career with meaningful ownership and exposure to consequential business and operational decisions.\n\nWork closely with experienced operators and company leadership on cross-functional priorities.\n\nLearn how a healthcare technology company operates across strategy, operations, product, growth, and clinical workflows.\n\nHelp build the operating systems and processes the company needs to scale rather than inheriting a finished playbook.\n\nBuild a foundation for future growth into Strategy & Operations, Business Operations, Growth, Product, or other operating roles.\n\nWork on problems where better execution can directly reduce delays in patients accessing therapy.\n\nCompensation & Benefits\n100% employer-paid employee health benefits.\n\nUnlimited PTO.\n\nFlatiron office in New York City.\n\nEqual Opportunity Statement:\nSquad Health is committed to diversity and inclusivity in the workplace.","description_format":"text","description_chars":4525,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Unlimited PTO"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Health Care","Revenue Cycle & Medical 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