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Location
In office (Amman)
Seniority
Staff · 8+ years exp
Employment
Full-Time

Confirmed on the employer's own hiring board on Oct 13, 2026. First seen by Alion on Oct 12, 2026.

Overview
Company
Impact
Profile match
Headquartered in Dubai, United Arab Emirates, SquareOne Technologies is a digital transformation and enterprise software consulting firm serving organizations across the Middle East and Africa. The company specializes in robotic process automation (RPA), artificial intelligence, business intelligence and analytics, enterprise content management (ECM), and low-code application development. Partnering with leading global software vendors, it delivers tailored IT solutions across industries such as banking, government, healthcare, and telecommunications to modernize workflows, optimize operational efficiency, and accelerate enterprise data initiatives.

We’re

looking for a self-motivated Robotic Process Automation (RPA) - Technical Lead

to join our Robotic Process Automation (RPA) team. We have a relentless focus

on driving results for our customers and enabling them to invest more into

their customer care experience. The RPA Technical Lead will be a critical part

of our growing business where we are continually striving to automate our

customer operations. This individual will be interfacing with stakeholders

throughout the enterprise to help drive the adoption of the RPA. The RPA

Technical Lead will be responsible for analyzing business processes, design and

identifying/implementing automation solutions as well as guiding the Business

teams and RPA development teams.

Role and Responsibilities

TEAM

LEAD

·Act as a liaison between customers and the development team using advanced communication skills to elicit, document, analyze and validate customer requirements.

·Using provided business requirements, architect and design robotic automation solutions using RPA tools - Automation Anywhere

·Diagram and document the automation solutions in a detailed and well-organized manner in Solution Design and Technical Design documents

·Ensure development teams clearly understand the design and are able to understand the Agile development methodology to deliver the solution for cloud/on prem Attended, Unattended, Hybrid bots

·Act as technical SME in Automation Anywhere to client

·Coordinate with client’s cross functional teams - InfoSec, Infrastructure, Enterprise Architecture, Deployments, Audit & control

·Mentor staff-level developers on coding best practices and serve as a technical escalation point during development.

·Lead code reviews, providing and receiving constructive feedback to improve overall code quality

·Design, develop, and configure Robotic Process Automation (RPA) software systems to meet business process and application requirements.

·Design and implement “helper” elements to improve automation performance and re-use (e.g. runtime configurations / settings).

·Complete thorough testing of automation in training/production environments.

·Ability to understand a business process from a workflow diagram and to conceptualize it as an automated solution

·Work with US and international business analysts and automation development teams in solution design of automation architecture.

·Collaborate with clients and internal teams to define industry-leading analytics solutions for a wide variety of industries and business groups.

·Research and evaluate potential technology solutions to meet business needs.

·Bring thought leadership and ensure best practices and standards of analytics solutions.

·Conduct and lead white-boarding sessions, workshops, design sessions, and project meetings as needed, playing a key role in client relations.

·Create whitepapers & thought leadership content

·Develop proof-of-concepts and demos needed for client & internal presentations

·Collect and understand the business requirements during the discovery phase using the requirements gathering techniques such as workshops, interviews, etc.

·Analyze user requirements using the standard analysis methodologies and translate it into proper software requirements specifications using high-maturity methods, processes and tools.

·Prepare business requirements document (BRD), prepare software requirements specifications document (SRS) and user interface guides (Mockups & Wireframes) for the reference of end users.

·Drawing Business Processes, flow charts, state diagrams and Activity diagrams.

·Prepare test cases, test scenarios and end user manuals.

·Maintain the traceability between requirements, specifications and test cases.

·Execute and coordinate requirements management and change management processes.

·Communicate effectively with customers to identify needs and evaluate alternative business solutions with project management.

·Maintain excellent knowledge about the product

features and latest updates.

·Assume additional responsibilities as assigned/required.

·Will be responsible to follow directions from the Line Manager and lead the regional team to follow the projects timelines.

·Demonstrate “Team building” and leadership skills and ability to engage with all levels of employees

training & BUSINESS ANALYST

·As an Automation Anywhere (RPA) Tech Lead, you will be responsible for turning Business and IT requirements into Automation Anywhere solutions design automations, clearly defining the systems, interfaces, data and infrastructure of each process automation.

·Plan, execute, and oversee inspection and testing of incoming and outgoing product to confirm quality conformance to specifications and quality deliverables

SKILLS & EXPERTISE

·Proven experience in Automation Anywhere (RPA), Business Process automation (BPM) projects as a Solutions Architect or Technical lead.

·Proven technical leadership of developers to meet project deliverables.

·Experienced in owning and solving automation issues during the development and delivery cycle.

·Experience standing up enterprise scale RPA environments in line with Automation Anywhere best practice and design standards.

·Contributes to team effort by accomplishing related results as needed.

PRE-SALES

·Work with sales team to demo and present RPA

solution to prospects

·Conduct POCs for SQ1 prospects

·Conduct one-one or group workshops for customers

and prospect

Requirements

  • ·Bachelor’s degree or higher in Computer Science

    or related degree-preferred

  • ·Proven experience as Technical Lead in

    Automation Anywhere for 4+ years

  • ·Over all IT development experience for 8+ years
  • ·Solution Architect Certification in Automation

    Anywhere

  • ·Experience with design and development of RPA

    automations using Automation Anywhere in a larger organization.

  • ·Excellent communication skills, including

    ability to write concise technical docs and present ideas.

  • ·A passion for automation software design with a

    talent for independently solving complex technical problems with Automation

    Anywhere.

  • ·Demonstrated ability to work with international

    teams supporting automation development

  • ·Experience and working knowledge in programming

    languages i.e. Python, Java, .Net, APIs, SQL etc.

  • ·Exceptional analytical, conceptual, and

    problem-solving abilities.

ADDITIONAL QUALIFICATIONS

  • ·Working experience in Automation Anywhere

    A2019/A360

  • ·Experience with Cloud Platforms and Services

    such as AWS, GCP, Azure, etc.,

  • ·Excellent planning, organizational, and time

    management skills.

  • ·Superb Interpersonal Skills.
  • ·English fluency is a must.
  • ·Very Good written and verbal communication

    skills, presentations, etc.

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