{"id":4219456,"url":"https://alion.io/job/srg-recruitment-command-centre-manager-2","title":"COMMAND CENTRE MANAGER","company":{"id":4497694,"name":"SRG Recruitment","domain":null,"url":"https://alion.io/company/srg-recruitment","size_band":null,"is_staffing_agency":true,"employer_type":"agency","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["South Africa"],"countries":["ZA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-10T14:08:52Z","employer_posted_date":null,"last_verified_at":"2026-11-10T14:08:52Z","board_verified":false,"closed_at":null,"days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Reference: DUR000081-LM-1\n\nAn established organization is looking for an experienced Command Centre Manager to manage its 24/7 operations.\nApplicants must have experience in the security or facilities management sector, with a strong background in managing large teams and working in a busy operational environment. You must be comfortable with technology, systems and reporting, and have the ability to identify problems and find ways to improve how the operation runs.\nDuties & Responsibilities\nKey responsibilities:\n\nManage the day-to-day running of the Command Centre\n\nLead and manage large teams working across different shifts\n\nOversee staff planning, shifts and daily resource allocation\n\nManage incidents, escalations and operational issues\n\nMonitor performance and ensure service standards are met\n\nIdentify problems and improve processes and efficiencies\n\nEnsure procedures are followed and teams are performing effectively\n\nRequirements:\n\nMatric; a relevant qualification will be an advantage\n\n5–8 years' operational experience, with at least 3 years in a management role\n\nExperience in the security or facilities management sector is essential\n\nProven experience managing large teams\n\nExperience in a 24/7 operational environment\n\nStrong computer skills and an interest in technology and systems\n\nGood leadership, communication and problem-solving skills\n\nCorrespondence will only be conducted with short listed candidates.\nShould you not hear from us within 14 days then please consider your application as unsuccessful.","description_format":"text","description_chars":1533,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-11-13T03:57:15Z"}],"visa":[],"liveness":{"score":52,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":1,"age_days":2,"expected_fill_days":26,"reasons":["seen:2","agency","win:early"],"computed_at":"2026-11-13T08:15:03Z"},"pay":null,"html_url":"https://alion.io/job/srg-recruitment-command-centre-manager-2","json_url":"https://alion.io/job/srg-recruitment-command-centre-manager-2.json","meta":{"generated_at":"2026-11-13T08:15:03Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17078,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":4497694},"rest":"https://alion.io/mcp/rest/get_company?id=4497694"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsrg-recruitment-command-centre-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsrg-recruitment-command-centre-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsrg-recruitment-command-centre-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/srg-recruitment-command-centre-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsrg-recruitment-command-centre-manager-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":4219456}},{"tool":"search_jobs","arguments":{"company":4497694,"detail":"compact"}},{"tool":"match_people","arguments":{"job_id":4219456},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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