{"id":4177533,"url":"https://alion.io/job/srnlab-associate-systems-administrator","title":"Associate Systems Administrator","company":{"id":1764354,"name":"SRNLab","domain":"srnl.gov","url":"https://alion.io/company/srnl","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Aiken, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Entra ID","optional":false},{"name":"Windows","optional":false},{"name":"PowerShell","optional":true}],"status":"live","first_seen_at":"2026-11-12T12:12:05Z","employer_posted_date":"2026-11-12","last_verified_at":"2026-11-12T16:29:18Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Savannah River National Laboratory is seeking an Associate Systems Administrator to serve as a technical field support engineer. The selected candidate will serve as the first point of contact for organizational users concerning computer system issues. They will be required to manage a range of tasks to resolve technical issues for users in maintaining computer infrastructure and provide software assistance. The selected candidate will also be required to ensure proper documentation of all issues and logging necessary information into a ticketing system. Support will be provided on-site via deskside assistance.\n Responsibilities\nWorking knowledge of Windows operating systems (desktop and server).\nWorking knowledge of Office 365 products and other standard business software. \nIdentifies, investigates, and resolves organizational users’ problems with computer software and hardware.\nFields support calls, chat, email, and/or other communication from users with inquiries regarding software, network connectivity, printing, authentication, and other issues. \nUnderstanding of Microsoft Entra ID Directory Management, especially Users/Groups and Authentication. \nResponsible for deploying new PC’s and re-imaging installed computers and laptops. \nResponsible for assisting with VTC conference room hardware, software, configuration, and usage.\nResponsible for installing computer accessories and AV equipment. \nAbility to research problems to aid with troubleshooting user’s deskside errors. \n Minimum Qualifications:\nBachelor's Degree and 0-3 years of relevant experience OR an associate’s degree with 4 years of relevant experience. 8 years of relevant experience will also be considered in lieu of a degree.\nGuides users through diagnostic and troubleshooting processes, which may include use of diagnostic tools and software and/or following verbal instructions.\nCollaborate with other staff to research and resolve problems.\nDemonstrate confidence, teamwork, promote collaboration, and communicate well with senior management, end users, and other customers. \nMay be required to arrange service by software or hardware vendors to repair or replace defective products.\nMaintains knowledge of technology innovations and trends.\nAbility to communicate with all levels of personnel up to and including senior executives.\nBasic knowledge of networking technology, system administration including servers and workstations. \nFor ability to obtain and maintain a security clearance, US Citizenship is Legally Required\nPreferred Qualifications:\nExperience with Mobile Device Management particularly Intune. \nExperience with Desktop Deployment Automation. \nExperience with scripting technologies (i.e., PowerShell). \nPerforms other related duties as assigned.","description_format":"text","description_chars":2762,"description_truncated":false,"requirements":{"experience_years_min":8,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Research Institutes"],"lifecycle":[{"event":"open","at":"2026-11-12T16:29:18Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring 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