{"id":1430037,"url":"https://alion.io/job/srs-distribution-assistant-account-manager","title":"Assistant Account Manager","company":{"id":1862700,"name":"SRS Distribution","domain":"srsdistribution.com","url":"https://alion.io/company/srsdistribution","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":16,"ghost_share":0,"stale_share":0.813,"repost_share":0,"time_to_fill_p50_days":32,"computed_at":"2026-10-14T06:34:16Z"}},"role":"Marketing","role_family":"Marketing","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McKinney, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":87000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1003},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-28T00:00:00Z","employer_posted_date":"2026-10-05","last_verified_at":"2026-10-14T03:21:18Z","board_verified":true,"closed_at":null,"days_open":16,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":16},"description":"Position Purpose:\nThe Assistant Account Manager within the BSL (Building Supply Logistics) division of SRS Building Products plays a vital role in supporting and strengthening partnerships with both existing and prospective business customers. This position ensures seamless coordination of logistics solutions and account management functions that drive customer satisfaction, operational accuracy, and service excellence. The incumbent serves as a key liaison between customers and internal departments, collaborating with operations, carrier sales, and finance teams to ensure alignment with client needs and business objectives. Demonstrating integrity, professionalism, and a strong aptitude for logistics, the Assistant Account Manager contributes to the company’s continued growth and operational excellence while building the foundation for future advancement within the organization’s account management career path.\nKey Responsibilities:\nBuild and maintain strong client relationships, delivering exceptional customer service and fostering long-term trust to ensure sustained satisfaction and loyalty.\nAssist in managing customer transportation and logistics needs, coordinating with internal teams and external partners to ensure timely resolutions, cost efficiency, and service reliability.\nCollaborate cross-functionally with operations, carrier sales, and finance teams to align efforts, streamline logistics processes, and achieve departmental performance objectives.\nMonitor and respond to client feedback proactively, identifying opportunities to enhance service delivery, resolve concerns, and strengthen overall customer experience.\nSupport Account Managers in executing strategic account initiatives, including planning, reporting, and performance tracking, to drive client retention and business growth.\nDemonstrate professionalism and integrity by adhering to company policies, regulatory standards, and ethical business practices, reinforcing trust in all client interactions.\nContribute to innovation and process improvement, leveraging developing industry knowledge to support creative problem-solving and the evolution of account management strategies.\nPrepare and maintain accurate reports and presentations, providing data-driven insights that inform decision-making and contribute to organizational and client success.\n Direct Manager Direct Reports:\nThe Assistant Account Manager operates within the BSL (Building Supply Logistics) division of SRS Building Products and reports directly to the Customer Operations Manager. This role provides essential support to account management functions, assisting with client communications, logistics coordination, and process execution to ensure customer satisfaction and operational efficiency.\nDirect Reports:\nThis position does not include direct managerial responsibilities. The Assistant Account Manager functions as an individual contributor focused on developing industry expertise, strengthening client relationships, and preparing for potential advancement within the organization’s account management career path.\nTravel Requirements:\nThe Assistant Account Manager at BSL is expected to undertake occasional travel to client locations and company meetings as necessary to support and enhance client relationships and logistics operations, ensuring alignment with business objectives and promoting customer satisfaction.\n Physical Requirements:\nThe Assistant Account Manager position at SRS Building Products primarily operates within an office environment, requiring the ability to perform tasks associated with a standard corporate setting. This includes prolonged periods of sitting at a desk, using office equipment such as computers and telephones, and the capability to communicate verbally and in writing effectively. The role may occasionally involve light physical activity, such as lifting office materials or small packages weighing up to 10 pounds. The company is committed to providing reasonable accommodations in accordance with the Americans with Disabilities Act (ADA) to enable qualified individuals with disabilities to perform essential functions.\nWorking Conditions:\nThe Assistant Account Manager position at SRS Building Products is primarily office-based, requiring regular presence at our designated worksite to facilitate efficient collaboration with team members and clients. This role operates within a fast-paced, deadline-driven environment where timely decision-making and the ability to adapt to dynamic circumstances are crucial. The position demands a proactive approach to managing multiple priorities, ensuring that client needs are met with precision and expediency. Flexibility and resilience are essential, as the role may occasionally require extended hours to meet critical project deadlines and client requirements. Depending on business needs, there may be opportunities for hybrid work arrangements, aligning with company policies and in consideration of performance outcomes.\nMinimum Qualifications:\nEducation: Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field required. Equivalent work experience may be considered in lieu of a degree.\nIndustry Knowledge: Foundational understanding of the transportation and logistics sector, demonstrated through academic coursework, internships, or related work experience.\nCommunication Skills: Strong verbal and written communication abilities with the capacity to build and maintain effective relationships across diverse internal and external stakeholders.\nEthical Standards: Commitment to integrity, professionalism, and ethical conduct in all client and team interactions, maintaining alignment with company values and compliance standards.\nClient Relationship Management: Demonstrated aptitude for nurturing and strengthening customer relationships, supporting account retention and overall client satisfaction.\nTechnical Proficiency: Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and familiar with Customer Relationship Management (CRM) systems.\nTeam Collaboration: Proven ability to collaborate effectively in cross-functional teams, contributing to shared objectives while maintaining individual accountability.\nProblem-Solving Skills: Strong analytical thinking and a proactive approach to identifying and addressing client needs and logistical challenges in a timely manner.\nPreferred Qualifications:\nAdvanced Analytical Skills: Expertise in data analysis and the ability to interpret key performance metrics to support informed decision-making and strategic planning.\nClient Relationship Management Experience: Proven success in nurturing and expanding customer relationships within the logistics and transportation sector, with a focus on maintaining long-term partnerships.\nTechnical Proficiency: Familiarity with logistics management software and advanced proficiency in Microsoft Office Suite, particularly Excel for data modeling, reporting, and performance tracking.\nOrganizational Excellence: Ability to manage multiple client accounts effectively, prioritize tasks, and ensure timely service delivery and client satisfaction.\nProactive Problem-Solving: Capacity to anticipate client needs and address potential challenges before they arise, enhancing overall service quality and reliability.\nNegotiation Skills: Experience negotiating logistics contracts and pricing agreements to achieve optimal business outcomes while maintaining strong customer relationships.\nContinuous Learning Mindset: Demonstrated commitment to staying current with industry trends, emerging technologies, and best practices in logistics management to deliver innovative, value-driven solutions.\nCollaborative Approach: Strong ability to work effectively across departments, fostering teamwork and cooperation to achieve shared goals and enhance client service delivery\nThese preferred qualifications reinforce our commitment to delivering exceptional service to our clients and advancing operational excellence within the dynamic logistics industry.\nMinimum Education:\nA Bachelor’s degree in Business, Logistics, or a related field is preferred.\nPreferred Education:\nA Bachelor's degree in business, logistics, or a related field is required, with a Master's degree or relevant professional certifications considered advantageous for enhancing strategic competencies and client management acumen.\nMinimum Years Of Work Experience:\nMinimum Years of Work This position requires a minimum of one year of relevant work experience in customer relationship management or logistics support within a fast-paced, dynamic environment.\n Certifications:\nCertification in Logistics, Transportation, or Supply Chain Management (preferred).\n Competencies:\nHere is a list of professional competencies that align with the responsibilities of an Assistant Account Manager at BSL:\n1. Client Relationship Management: Effectively build, nurture, and maintain strong relationships with clients, ensuring their needs are met and fostering long-term partnerships.\n2. Communication Skills: Demonstrate excellent verbal and written communication capabilities to articulate logistics solutions clearly and respond to client inquiries swiftly and professionally.\n3. Collaboration: Work seamlessly with cross-functional teams within the organization to support collective objectives and deliver comprehensive solutions to clients.\n4. Problem-Solving Abilities: Analyze client feedback and identify potential issues promptly, implementing effective resolutions to enhance client satisfaction.\n5. Ethical Judgment and Integrity: Uphold high ethical standards and integrity in all client interactions and business operations, ensuring trust and credibility are maintained.\n6. Adaptability and Learning Agility: Proactively adapt to changing industry trends and client needs, continuously developing knowledge and skills pertinent to the logistics sector.\n7. Organizational Skills: Efficiently manage multiple client accounts and logistics projects concurrently, prioritizing tasks to meet deadlines and exceed client expectations.\n8. Technical Aptitude in Logistics: Leverage foundational knowledge of the transportation and logistics industry to support clients and optimize their logistics management processes.\nNot the right job for you? Register your details at the 'Introduce Yourself' link (top right) and we'll be in touch!Job Location: SRS Distribution - McKinney7440 State Highway 121 McKinney, TX 75070-3104\nAs an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.\n\nIf you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to:  with the nature of your accommodation request and include the Business name, location and title of the job opening. Please allow one (1) business day for a reply.\n\nAll employment offers are contingent upon successful completion of a background check and drug screen, as permitted by law.\nCompetitive weekly/bi-weekly pay, discretionary bonuses, 401(k) with company match, Employee Stock Purchase Plan, paid time off (vacation, sick, volunteer, holidays, birthday, floating), medical/dental/vision, flexible spending accounts, company-paid life and short-term disability, plus optional long-term disability, and additional life insurance. All benefits subject to eligibility.\n\nShould a Candidate be submitted to fill a position by a recruitin...","description_format":"text","description_chars":12215,"description_truncated":true,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Life insurance"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Sales & Marketing","Wood Products & Furniture","Logistics"],"lifecycle":[{"event":"open","at":"2026-09-29T00:59:25Z"},{"event":"close","at":"2026-09-29T18:09:31Z"},{"event":"reopen","at":"2026-10-05T14:16:55Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":51,"band":"ok","label":"Likely open","p_open":1,"p_active":0.57,"p_room":0.9,"age_days":16,"expected_fill_days":32,"reasons":["conf:3","stale_co","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-14T06:34:16Z"},"pay":null,"html_url":"https://alion.io/job/srs-distribution-assistant-account-manager","json_url":"https://alion.io/job/srs-distribution-assistant-account-manager.json","meta":{"generated_at":"2026-10-14T14:33:36Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18020,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1862700},"rest":"https://alion.io/mcp/rest/get_company?id=1862700"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsrs-distribution-assistant-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsrs-distribution-assistant-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsrs-distribution-assistant-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/srs-distribution-assistant-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsrs-distribution-assistant-account-manager"}]}