{"id":1430106,"url":"https://alion.io/job/srs-distribution-operations-coordinator-2","title":"Operations Coordinator","company":{"id":1862700,"name":"SRS Distribution","domain":"srsdistribution.com","url":"https://alion.io/company/srsdistribution","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":21,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Spanish Fork, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1575},"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"closed","first_seen_at":"2026-09-01T00:00:00Z","employer_posted_date":"2026-09-01","last_verified_at":"2026-09-30T23:51:29Z","board_verified":false,"closed_at":"2026-09-30T23:51:29Z","days_open":29,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":29},"description":"Position Purpose:\nThe Operations Coordinator at SRS Building Products is responsible for managing daily warehouse operations, ensuring the swift and accurate execution of work orders, and enhancing customer satisfaction by addressing complaints and supporting delivery requirements. This role involves facilitating inventory management through coordination with the Branch Manager and utilizing Agility software to maintain optimal stock levels and prevent duplicate orders, while also overseeing the dispatch and logistical operations of delivery vehicles. With a strong emphasis on operational efficiency and customer service excellence, the Operations Coordinator plays a pivotal role in supporting the branch's operational objectives and maintaining superior service standards for SRS Building Products Business Customers.\nKey Responsibilities:\nCoordinate and manage daily warehouse operations, ensuring work orders are executed with precision and on schedule to optimize efficiency and client satisfaction.\n\nResolve incoming customer complaints swiftly and courteously, taking full ownership of issues and engaging warehouse personnel and delivery teams as needed to achieve timely resolutions.\n\nSupervise and facilitate the accurate loading and unloading of orders for vendors and customers, ensuring adherence to company standards for promptness and accuracy.\n\nUtilize On Demand routing software to dispatch trucks and guarantee timely and precise delivery of products to customer worksites, streamlining logistics and minimizing delivery-related disruptions.\n\nUtilize Agility software to meticulously track and report stock levels, providing data-driven insights to the Branch Manager to support inventory decision-making and prevent duplicate orders.\n\nConduct comprehensive inventory management activities, including purchasing, weekly cycle counts, and the evaluation and resolution of damaged or outdated stock, to uphold inventory integrity and availability.\n\nImplement rigorous order processing and day-end balancing procedures to support the seamless operation of the branch and contribute to overall business success.\n\nFoster superior customer service and company representation while managing internal processes, enhancing customer relations, and supporting the Branch Manager's strategic goals.\n\nDirect Manager Direct Reports:\nThe Operations Coordinator reports directly to the Branch Manager or Assistant Branch Manager. This role functions as a pivotal support position to the Branch Leadership, ensuring seamless daily operations within the warehouse.\n\nDirect Reports: This position carries no direct supervisory responsibilities or direct reports. The Operations Coordinator operates collaboratively with warehouse and delivery personnel, providing guidance and direction as needed to uphold operational standards.\n\nTravel Requirements:\nThe Operations Coordinator at SRS Building Products is required to undertake occasional travel to regional branches for inventory audits, supplier meetings, and operational assessments to ensure consistent compliance with company standards.\n Physical Requirements:\nThe Operations Coordinator role requires a combination of activities in a standard office setting and tasks that may involve physical exertion typical of a warehouse environment. The position entails prolonged periods of sitting at a desk and operating a computer, as well as standing, walking, and using hands to finger, handle, or feel objects and equipment. Occasionally, the role may require reaching with hands and arms, climbing or balancing on ladders, and stooping, kneeling, crouching, or crawling. The employee must be able to frequently lift and/or move up to 15 pounds and occasionally up to 25 pounds. Exposure to high noise levels and extreme weather conditions may occur. Reasonable accommodations can be made to enable individuals with disabilities to perform these essential functions, ensuring compliance with the Americans with Disabilities Act (ADA) and maintaining a conducive work environment for all employees.\nWorking Conditions:\nIn the role of Operations Coordinator at SRS Building Products, employees will primarily operate within a fast-paced and dynamic work environment. This position is designed for those who can thrive in a high-energy, deadline-driven atmosphere, as it requires efficiently managing warehouse operations to meet the diverse needs of our customers. Although the role is primarily based on-site, allowing the coordinator to directly oversee warehouse activities, interactions with team members, customers, and leadership ensure a rich, collaborative work experience. This setting underscores the importance of exemplary organizational skills, as multifaceted tasks must be prioritized and delivered with precision to maintain optimum inventory levels and customer satisfaction. The successful candidate will be adept at juggling multiple responsibilities, including the coordination of timely deliveries and meticulous inventory control, all while maintaining a keen focus on safety and efficiency.\nMinimum Qualifications:\nDemonstrate excellent verbal and written communication skills, suitable for professional interactions.\n\nExhibit superior interpersonal and customer service skills, with a proven ability to resolve complaints promptly.\n\nPossess strong sales and customer service capabilities to meet and exceed customer expectations.\n\nDisplay outstanding organizational skills and acute attention to detail.\n\nShow proficiency in time management with a track record of meeting deadlines in a high-paced and sometimes stressful environment.\n\nApply robust analytical and problem-solving skills to address operational challenges efficiently.\n\nDemonstrate ability in supervisory and leadership roles, with the competence to delegate tasks when necessary.\n\nMaintain proficiency with Microsoft Office Suite or similar software for efficient task management and reporting.\n\nProficient in utilizing the Agility software/computer system for tracking and reporting stock levels.\n\nDemonstrated ability to calculate financial figures such as discounts, interest, and percentages, leveraging mathematical and computer skills.\n\nCapability to interpret various forms of instructions, including written, oral, and diagrammatic formats.\n\nPossess a valid drivers license.\n\nPreferred Qualifications:\nDemonstrated experience in utilizing advanced warehouse management systems to optimize inventory control and process efficiency.\n\nProven track record of implementing process improvements within a warehouse setting that lead to enhanced operational outcomes and customer satisfaction.\n\nExperience in leading cross-functional teams within warehouse environments to achieve organizational objectives.\n\nAbility to mentor and develop team members to foster a culture of continuous improvement and accountability.\n\nStrong capability in developing customer relationship management strategies that deliver exceptional service and build long-term client partnerships.\n\nPrior exposure to handling high-pressure customer interactions and resolving conflicts with tactful negotiation skills.\n\nExpertise in leveraging advanced analytical tools and software, beyond basic Microsoft Office Suite, to analyze operational data and drive strategic decision-making.\n\nExperience in the application of statistical techniques to forecast inventory needs and optimize procurement processes.\n\nIn-depth understanding of health, safety, and environmental regulations applicable to warehouse operations, and a track record of promoting a safety-first culture.\n\nCertification in occupational safety and health for warehouse operations is advantageous.\n\nProven capability to contribute to the strategic planning process by identifying opportunities for growth and efficiency.\n\nExperience in coordinating with senior management to align operational activities with broader organizational goals.\n\nDemonstrated ability to communicate complex operational concepts clearly and persuasively across all levels of the organization, both verbally and in writing.\n\nExperience in crafting comprehensive reports and presentations that convey data-driven insights and operational recommendations.\n\nExpertise in managing vendor relationships to ensure timely delivery of quality products and services, maintaining a focus on cost-effectiveness and reliability.\n\nAbility to conduct vendor evaluations and contract negotiations to achieve favorable terms and conditions.\n\nCandidates with these qualifications will bring enhanced value and innovative solutions to the Operations Coordinator role, facilitating a high-functioning warehouse environment that aligns with organizational excellence and customer satisfaction.\nMinimum Education:\nA high school diploma or equivalent is required.\nPreferred Education:\nFor the position of Operations Coordinator, a Bachelor's degree in Business Administration, Supply Chain Management, or a related field is preferred.\nMinimum Years Of Work Experience:\nCandidates are expected to possess 1 - 2 years of related experience and/or training, or an equivalent combination of education and experience.\nCertifications:\nNone required. Candidates with relevant safety, operations, or inventory management certifications may be viewed favorably, though this is not required.\n Competencies:\nCommunication Proficiency: Demonstrates exceptional verbal and written communication skills to effectively resolve customer complaints, liaise with warehouse personnel, and maintain professional interactions at all levels of service delivery.\n\nOrganizational Skills: Exhibits advanced organizational skills to manage inventory control, oversee warehouse operations, and ensure the timely and accurate handling of orders, contributing to the seamless functioning of daily operations.\n\nCustomer Service Excellence: Maintains a customer-focused approach, ensuring superior customer service by understanding and exceeding customer needs, effectively managing complaints, and delivering tailored solutions within set timelines.\n\nTime Management: Utilizes strong time management skills to prioritize tasks and meet critical deadlines within a fast-paced environment, ensuring efficient operation and coordination of warehouse activities.\n\nProblem-Solving and Decision-Making: Applies strong analytical and problem-solving skills to tackle operational challenges, make informed decisions, and implement effective solutions that enhance operational efficiency.\n\nTechnical Aptitude: Demonstrates proficiency in utilizing Agility software and Microsoft Office Suite to track stock levels, generate reports, and facilitate day-to-day warehouse functions with accuracy and efficiency.\n\nAdaptability and Resilience: Shows the ability to adapt seamlessly to changing priorities and work effectively under pressure, maintaining high performance even in stressful or unpredictable scenarios.\n\nInterpersonal Effectiveness: Builds positive relationships with team members and stakeholders through effective interpersonal skills, fostering collaboration and supporting the overall achievement of branch objectives.\n\nJob Location:\nSRS Building Products - Spanish Fork2433 North 200 East Spanish Fork, UT 84660As an Equal Employment Opportunity (EEO) employer SRS Distribution Inc., including all its subsidiaries, provides job opportunities to qualified individuals without regard to actual or perceived race, color, creed, religion, national origin, sex, gender, age, disability, gender identity, sexual orientation, citizenship status, uniform service, veteran status, marital status, genetic information, physical or mental disability, or any other characteristic in accordance with applicable federal, state, and local EEO laws.\n\nIf you are an individual with a disability or a disabled veteran and require a reasonable accommodation in applying for any posted position, please contact Human Resources at US: 855.556.3221, or by email to:  with the nature...","description_format":"text","description_chars":12938,"description_truncated":true,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Data & Analytics","Sales & Marketing","Wood Products & Furniture"],"lifecycle":[{"event":"open","at":"2026-09-29T00:59:25Z"},{"event":"close","at":"2026-09-30T23:51:29Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 5","filings_12m":5,"filings_prev_12m":2,"green_card_filings_12m":0,"median_offered_wage_usd":137500,"route":null,"cap_exempt":false,"checked_at":"2026-10-03T21:08:04+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":null,"pay":null,"html_url":"https://alion.io/job/srs-distribution-operations-coordinator-2","json_url":"https://alion.io/job/srs-distribution-operations-coordinator-2.json","meta":{"generated_at":"2026-10-04T02:23:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3398,"day_limit":5000,"remaining_today":1602,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}