{"id":3337547,"url":"https://alion.io/job/ssa-group-general-manager-2","title":"General Manager","company":{"id":2229084,"name":"SSA Group","domain":"ssagroup.com","url":"https://alion.io/company/ssagroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":93,"open_postings":166,"ghost_share":0,"stale_share":0.295,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-27T05:46:45Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Boca Raton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":55000,"max_usd":102000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1589},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T04:00:00Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-27T19:15:01Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"General Manager\nPosition Title: General Manager\nReports to: Regional Vice President and District Manager\n\nResponsibilities\nServe as liaison between SSA Group and client:\nResponsible for maintaining an excellent relationship and ensuring client and customer satisfaction.\nOversee Retail Operations Manager, Unit Controller and employee team.\nEnsure all Retail functions and oversight are met or exceeded by Operations Manager.\nPerform the steps of 452 Hospitality to ensure a memorable experience for every guest and client.\nMaintains knowledge and implementation of contract between SSA Group and Client with professional discretion.\nHosts all meetings for senior staff employees.\nConducts training sessions as needed, assuring that each manager is properly and thoroughly trained for their positions.\nSupports progressive discipline documentation in field through ongoing establishment with management team and staff.\nEnsures that all fiscal deadlines are met to HQ.\nManages final check on all invoices processed through account in detailed, consistent, and timely manner.\nMaintains a close relationship with direct client report and the client's staff to ensure a positive working relationship.\nAttends Client meetings and reports monthly (or as dictated) to the Regional Manager(s)-District Manager.\nProvides precise reports to the Regional District Manager for cash reconciliation, flash reporting, item analysis, monthly inventory, and payroll percentages.\nAssumes an active role in the long-range planning for all Retail programs.\nRemains knowledgeable of and manages in accordance with all applicable local, state, and federal laws.\nUphold and demonstrate a complete understanding of company policies and procedures.\nPerform other tasks deemed necessary. \n\nIDEA + Belonging \nPromote an inclusive & supportive approach within the Brand team, with networking continuing at all units.\nFocuses on removing barriers and empowering growth and opportunity for team members at all levels.\nLeads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. \nEngages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.\n\nJob Requirements\nStrong interpersonal and communication skills, including the ability to articulate to our client and HQ personnel.\nProven leadership skills with an understanding of the importance of team building/development, while fostering partnerships.\nExceptional problem solving/decision making skills combined with the ability to be organized.\nDemonstrates financial management, merchandising, analytical, planning and leadership skills.\nDemonstrates the ability to remain flexible in a fast-paced environment.\nComputer knowledge and skill level for basic office functions.\nAbility to work varied hours/days, including nights, weekends and holidays, as needed.\n\nPrevious Experience\nTwo - five years retail management experience in cultural, iconic, amusement or museum attraction preferred.\nStrong experience with retail gifts, financial statements, building projects, contract and client management, personnel management and development, communication and computer skills are a must for all applicants.\nAll education backgrounds accepted, must be 18 or older.\nThis is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) \n\nSSA Group, LLC. is an equal opportunity employer. We embrace diversity and equal opportunity through our commitment to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be. \nCompensation and Benefits \nFull-Time, Exempt \n$75 monthly cell phone stipend \nBonus eligible based on company performance and guidelines outlines by your manager.\nFlex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope. \nMedical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. \nParticipation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). \nShort-Term Disability and Long-Term Disability, employer sponsored; scaled salary pay following submission and approval of leave \nParental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event. \nSSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family’s serious medical conditions. \nUp to 5 days Paid Bereavement Leave \nOn-Demand Pay Program: Get access to a portion of earned wages before payday. \nMeal Plan & Employee Discounts where applicable\nPaid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. Locations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.","description_format":"text","description_chars":5986,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-27T14:23:10Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":27,"reasons":["conf:2","win:early","comp:junior,brand"],"computed_at":"2026-10-27T21:51:35Z"},"pay":null,"html_url":"https://alion.io/job/ssa-group-general-manager-2","json_url":"https://alion.io/job/ssa-group-general-manager-2.json","meta":{"generated_at":"2026-10-27T21:51:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13212,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-28T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2229084},"rest":"https://alion.io/mcp/rest/get_company?id=2229084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssa-group-general-manager-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssa-group-general-manager-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssa-group-general-manager-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssa-group-general-manager-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssa-group-general-manager-2"}]}