{"id":3620445,"url":"https://alion.io/job/ssa-group-kitchen-manager-4","title":"Kitchen Manager","company":{"id":2229084,"name":"SSA Group","domain":"ssagroup.com","url":"https://alion.io/company/ssagroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":90,"open_postings":126,"ghost_share":0,"stale_share":0.389,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":"middle","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Buffalo, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-11-02T05:00:00Z","employer_posted_date":"2026-11-02","last_verified_at":"2026-11-08T04:50:55Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Position Title: Kitchen Manager\nReports to: Food Service Operations Manager(s) and Executive Chef\n\nResponsibilities \nLive out 452 Hospitality by delivering warm, welcoming, and memorable experiences for every guest and client.\nEnsure restaurant is adequately prepped and staffed (BOH) for daily operation.\nOversees location kitchen duties, ensuring quickservice, food service, safety and quality, availability, merchandising, and guest service standards are all met and exceeded.\nOversight of safety logs, including food temperatures, rotation, and waste.\nEnsures proper uniform, hygiene, handwashing, and glove use with staff.\nResponsible for supporting SSAfety training with knife handling skills, ensuring all direct reports display proper use of knife and slicers.\nCreates daily prep and items lists, delegating to employees as necessary.\nActively helps to support operations and fill holes as necessary to ensure smooth service.\nMaintains a checklist of routine or daily cleaning tasks and ongoing projects or menu planning.\nAssigns associates to duties, coaching through projects daily tasks and guest interaction.\nActively and efficiently responds to guest and client feedback, with report to the operations manager to ensure that any potential complaints are mitigate against further occurrence.\nOversees personnel duties, including but not limited to:\nTraining new employees and issuing performance reviews.\nActively managing and issuing progressive documentation to coach and counsel the employee on performance with oversight from operations manager.\nReports employee attendance and any hour discrepancies to the payroll department. Oversees break and rest break management for BOH employees.\nInspects equipment and performs routine maintenance and cleaning as necessary.\nAssists team to ensure all tasks are completed in a timely manner through helping complete daily tasks as necessary.\nCommunicates up to the Regional Executive Chef and Food Service Operations Manager in regard to any issues seen with daily service or quality.\nWorks directly with restaurant supervisor(s) to ensure respective locations are operating to standard.\nRemains knowledgeable of and supervises in accordance with all applicable local, state and federal laws.\nPerform other tasks as deemed necessary.\nMaintain a clean, safe and organized work environment.\nUphold and demonstrate a complete understanding of company policies and procedures.\n\nJob Requirements \nStrong interpersonal and communication skills, including the ability to articulate to our General Manager and personnel.\nProven leadership skills with an understanding of the importance of team building/development, while fostering partnerships with other branch managers.\nExceptional problem solving/decision making skills combined with the ability to be organized.\nDemonstrates multi-tasking, detail, analytical, planning and leadership skills.\nDemonstrates the ability to remain flexible in a fast-paced environment.\nIdeal candidate is a team player, personable, professional, upbeat and energetic, takes initiative, uses tact and diplomacy.\nComputer knowledge and skill level for basic office functions.\nPhysical ability to stand for extended periods and to move and handle boxes (10-35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above.\nAbility to work varied hours/days, including nights, weekends and holidays, as needed.\n\nIDEA + Belonging \nPromote an inclusive & supportive approach within the Brand team, with networking continuing at all units.\nFocuses on removing barriers and empowering growth and opportunity for team members at all levels.\nLeads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application as well as giving adequate opportunity for teaching to unit staff as necessary. \nEngages with SSA/Unit in driving community effort through engagement activities and focus. On opportunities of giving back.\n\nPrevious Experience\nThree years supervisory experience.\nThis is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) \n\n Compensation and Benefits\nFull-Time, non-exempt, eligible for overtime pay.\nPaid Time Off plan: up to 144 hours based on tenure.\nMedical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable.\nParticipation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods).\nSSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Leave and your or your family’s serious medical conditions.\nUp to 40 hours Paid Bereavement.\nOn-Demand Pay Program: Get access to a portion of earned wages before payday.\nMeal Plan & Employee Discounts where applicable\nTuition Discount through Partnership College\nHoliday pay of 1.5× the regular rate is provided for hours worked on Christmas Day and Thanksgiving Day.\nPaid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. \nLocations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time. \n\nSSA Holdings and its affiliated companies, including SSA Group, A&F Souvenir, Cinchio Solutions, and Behavioral Essentials, are equal opportunity employers. We are committed to diversity and inclusion in our hiring practices and welcome applicants from all backgrounds. A diverse team strengthens our collective impact.\n\nAll California Residents: By submitting your job application, you agree you have reviewed the SSA Group California Consumer Privacy Act (CCPA) Candidate and Employee Privacy Notice (\"Notice\"). \n\nSan Francisco Residents: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Please see the \"Fair Chance Ordinance - Know Your Rights\" document for more information. By submitting your job application, you agree you have reviewed the \"Fair Chance Ordinance - Know Your Rights\" document. \nWe accept applications for this position on a rolling basis. Apply anytime at thessagroup.com. Applications are reviewed as received, and the position remains open until filled.","description_format":"text","description_chars":7221,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-11-02T18:10:30Z"}],"visa":[],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":5,"expected_fill_days":29,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/ssa-group-kitchen-manager-4","json_url":"https://alion.io/job/ssa-group-kitchen-manager-4.json","meta":{"generated_at":"2026-11-08T05:00:39Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":10866,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2229084},"rest":"https://alion.io/mcp/rest/get_company?id=2229084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssa-group-kitchen-manager-4"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssa-group-kitchen-manager-4"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssa-group-kitchen-manager-4"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssa-group-kitchen-manager-4\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssa-group-kitchen-manager-4"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3620445}},{"tool":"search_jobs","arguments":{"company":"ssagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3620445},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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