{"id":3018864,"url":"https://alion.io/job/ssab-customer-careinside-sales","title":"Customer Care/Inside sales","company":{"id":1038940,"name":"SSAB","domain":"ssab.com","url":"https://alion.io/company/ssab","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Oracle","truth_index":{"grade":"B","score":78,"open_postings":17,"ghost_share":0,"stale_share":0.882,"repost_share":0,"time_to_fill_p50_days":29,"computed_at":"2026-11-14T05:58:10Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Budapest, Hungary"],"countries":["HU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-21T08:44:47Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-11-14T17:25:28Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"SSAB Special Steels is looking for a Customer Care professional to support our customers and sales activities in Hungary. In this hybrid role, you will work closely with the Hungarian team, including the Regional Sales Manager responsible for the Hungarian market, and collaborate with colleagues across South East Europe.\nAs a key point of contact for our customers, you will handle enquiries, quotations, orders and delivery follow-ups, helping us provide reliable service and build strong customer relationships.\nAbout SSAB\nJoining SSAB means becoming part of a journey towards a more sustainable steel industry. Our high-strength steels help customers develop stronger, lighter and more durable products. We are proud of our history and committed to driving the transformation of our industry. As part of SSAB, you will contribute to this journey through close customer cooperation and everyday business support.\nAbout the position\nYou will support the Hungarian market, working closely with the Hungarian team, including the Regional Sales Manager, and our regional Customer Care, technical and logistics colleagues.\nYour role will combine customer service, order administration and sales support, including the development of stock sales. You will coordinate customer enquiries and orders, maintain accurate information in SAP and help ensure clear communication throughout the order-to-delivery process.\nThis is a hybrid position, combining office-based work with remote working.\nYour main responsibilities\nAct as a key point of contact for customers in Hungary, providing professional support by phone and email.\nWork closely with the Hungarian team, including the Regional Sales Manager, to support sales activities and customer relationships.\nPrepare and send quotations, follow up on offers and identify opportunities for additional sales.\nEnter, process and maintain customer orders and bookings in SAP.\nCoordinate order confirmations, availability checks and delivery follow-ups with relevant internal teams.\nSupport stock sales development and handle inventory-related enquiries.\nMaintain accurate customer and order information and keep customers informed throughout the sales and delivery process.\nAbout you\nPractical knowledge of SAP is mandatory, particularly in order processing and sales administration.\nKnowledge of Salesforce is an advantage.\nYou have good knowledge of Microsoft Office and can quickly learn new systems.\nYou preferably have experience in customer care, inside sales, sales support or a similar role.\nYou are service-minded and communicate clearly and professionally with customers and colleagues.\nYou are comfortable contacting customers proactively and handling enquiries by phone and email.\nYou have a positive, solution-oriented mindset and take ownership of your tasks.\nYou work accurately, stay organised and can manage several enquiries and orders simultaneously.\nYou enjoy teamwork and collaborating with colleagues across different locations.\nA good professional level of English is required.\nOur offer\nAt SSAB, we strive for a diverse and inclusive environment. Our values-driven, true and ahead-guide our everyday decisions, with the customer at the heart of what we do.\nYou will join an international organisation where collaboration, initiative and continuous improvement are valued. We support your professional development and provide a friendly working environment that contributes to work-life balance.\nThe position offers a hybrid working arrangement, close cooperation with the Hungarian team, including the Regional Sales Manager, and opportunities to develop your skills within customer care and sales support.\nRecruitment process\nThe proposed recruitment process includes:\nApplication\nInitial video interview\nAssessments\nInterview with HR and the Hiring Manager via Teams\nIn-person meeting\nReference check\nEmployment offer and contract signing\nA message from your future manager\n“Welcome to our South East Europe team! In this Customer Care role, you will work closely with our Hungarian team, including the Regional Sales Manager, and colleagues across the region. Open communication, teamwork and a strong customer focus are central to how we work. We look forward to welcoming someone who enjoys taking ownership, finding practical solutions and helping us build lasting customer relationships.”\nQuestions about the position?\nContact: Davorin Gredicek\nHiring Manager / Area Sales Manager\nWe kindly decline contact from recruitment agencies and advertising providers regarding this advertisement.","description_format":"text","description_chars":4559,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"All levels","optional":false}]},"benefits":["Hybrid work","Professional development"],"hiring_locations":[{"name":"Hungary","iso":"HU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-21T17:16:05Z"}],"visa":[],"liveness":{"score":41,"band":"fade","label":"Fading","p_open":1,"p_active":0.549,"p_room":0.75,"age_days":23,"expected_fill_days":29,"reasons":["conf:12","stale_co","win:late"],"computed_at":"2026-11-14T05:58:10Z"},"pay":null,"html_url":"https://alion.io/job/ssab-customer-careinside-sales","json_url":"https://alion.io/job/ssab-customer-careinside-sales.json","meta":{"generated_at":"2026-11-14T22:08:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28817,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-15T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1038940},"rest":"https://alion.io/mcp/rest/get_company?id=1038940"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssab-customer-careinside-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"free","price":{"credits":0,"usd":0},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssab-customer-careinside-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssab-customer-careinside-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssab-customer-careinside-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssab-customer-careinside-sales"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3018864}},{"tool":"search_jobs","arguments":{"company":"ssab.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3018864},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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