{"id":1921036,"url":"https://alion.io/job/ssagroup-catering-event-operations-manager-3","title":"Catering & Event Operations Manager","company":{"id":2229084,"name":"SSA Group","domain":"ssagroup.com","url":"https://alion.io/company/ssagroup-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Dayforce","truth_index":{"grade":"A","score":93,"open_postings":166,"ghost_share":0,"stale_share":0.295,"repost_share":0,"time_to_fill_p50_days":27,"computed_at":"2026-10-28T05:59:10Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lakewood, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":86000,"max_usd":162000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-05T04:00:00Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-28T04:48:11Z","board_verified":true,"closed_at":null,"days_open":23,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":23},"description":"Job Title: Catering & Event Operations Manager\nDepartment: Catering & Events\nLocation: Foothills Golf Club, Onsite\nReports to: General Manager, Assistant General Manager, (Sr.) Director of Catering Operations, or Sr. Manager of Catering Operations\nRevenue Oversight: $650,000+ \n\nJOB SUMMARY\nThe Catering & Event Operations Manager is responsible for supporting the Event/Catering Sales and Culinary teams by leading the catering logistics planning, coordination, execution, and quality control of events. This role involves advanced knowledge of client relationships, event logistics, and delivering customer satisfaction. This position is ultimately responsible for the delivery of seamless and memorable events.\n\nQUALIFICATIONS\nJob Requirements \nStrong interpersonal and communication skills across all levels of an organization. \nAdvanced leadership skills with an understanding of the importance of team building/development, while fostering partnerships. \nExceptional problem solving/decision making skills combined with the ability to be organized. \nDemonstrates financial management, analytical, and planning skills. \nDemonstrates the ability to remain flexible in a fast-paced environment. \nComputer knowledge and skill level for basic office functions. \nPhysical ability to stand for extended periods and to move and handle boxes (35lbs) as necessary to operation, which entails lifting, and perform all functions as set forth above. \n(Outdoor Venues Only): Must be comfortable working in an outdoor environment, including exposure to the elements.\nAbility to work varied hours/days, including nights, weekends and holidays, as needed.\nPrevious Experience \nMinimum 4 years catering operations and/or event planning management in off-site catering, hotel or cultural attraction catering venue preferred. \nA minimum of 4 years of experience is required for this position; however, candidates with 6 or more years of experience will be given stronger consideration.\nWorking knowledge of Tripleseat is a plus. \nAll education backgrounds eligible, must be 18 or older. \n\nKEY RESPONSIBILITIES\nEvent Planning & Execution\nDevelop and implement detailed plans for catering events, including event orders, pull sheets, execution timelines, staffing schedules, visual appeal and logistics layouts.\nCoordinate with sales representatives to understand event requirements and ensure all details are accurately captured and executed.\nOversee the setup, execution, and breakdown of events, ensuring all aspects run smoothly and efficiently.\nEnsure all equipment, supplies, and materials are available and in good working condition for events.\nWalk event spaces with Sales Team before events to ensure everything is in working order and address any issues promptly.\nCommunicate and collaborate effectively with the Sales Team, Culinary Team, and other departments involved in events, developing and implementing new strategies and procedures where necessary to ensure events are executed flawlessly. Including, but not limited to:\nAttend weekly BEO meetings to review all upcoming events, addressing concerns and needs to each event. \nDistribute Operations Plan revisions to key stakeholders when necessary. \nAdvise Sales Team on any outstanding balances due post event. \nCollaborate with Sales Team on floor plans and event flow.\nCoordinate the need of cross-utilized products/equipment.\nCreate eye-catching and innovative F&B displays in collaboration with the Culinary Team.\nOversee quality, product levels, and inventory of Catering products.\nFacilitate the maintenance and repairs of Catering equipment as necessary.\nClient Relationship Management\nMaintain strong, positive relationships with internal and external clients to ensure repeat business and client satisfaction.\nConduct pre-event meetings with internal stakeholders to finalize details and post-event follow-ups to gather feedback and foster continued development.\nWork closely with clients to provide tailored solutions and address any concerns promptly.\nAct as client day-of contact for catering services.\nVendor and Resource Management\nMaintain communication with vendors to ensure timely delivery of goods and services.\nNegotiate pricing and contracts with vendors to optimize costs and quality.\nUphold an active list of resources for client and internal operational use.\nOperational Excellence\nEnsure compliance with local, state, and federal laws.\nMaintain a clean, safe, and organized work environment.\nUphold and demonstrate a complete understanding of company policies and procedures.\nFinancial Management\nDevelop, meet, and exceed monthly and annual catering operations budgets and plans.\nAnalyze operational costs and inventory to maximize opportunities and minimize waste.\nReview all invoices, bills, and accounting-related documents for accuracy and communicate necessary changes to Accounts Payable.\nMinimize controllable costs, including payroll and equipment rental, associated with the operation and strategize on revenue avenues.\nReporting and Analysis\nReport weekly and monthly operational performance to appropriate stakeholders.\nAnalyze event performance data to identify trends, opportunities, and areas for improvement.\nResponsible for budgeting, forecasting and cost control (e.g., labor costs, food costs and profitability).\nSocial Responsibility\nPromote an inclusive and supportive approach within the unit.\nLeads by example through Sustainability/Conservation efforts; displays knowledge of efforts in business application. \nEngages with SSA/Unit in driving community effort through engagement activities and focus on opportunities of giving back.\nTeam Management – Where Applicable\nHire, recruit, and integrate new team members. \nSchedule appropriate staff levels in accordance with business level and budget.\nApprove weekly timesheets. \nSupervise assigned personnel, evaluate performance, and provide coaching and development. \nDevelop and implement training programs to motivate and mentor employees.\nFocuses on removing barriers and empowering growth and opportunity for team members at all levels.\nOffsite Sales Support\nIn certain locations, sales efforts are supported by offsite sales teams. In these locations the position will also be responsible for:\nPartnering with location or area ales team on site visits and communicating client needs to Area Sales team post meeting. \nConduct tastings for potential clients. \nParticipating in client hand-off meetings to ensure proper event execution.\nLeading weekly BEO meetings.\nManaging approval and distribution of information on all internal events, including collecting funds for all services rendered. \nCommunicating day of add-ons to Area Sales Team for proper recording and collection. \nWorks with District Manager of Sales to support onsite coordinators with sales responsibilities, where applicable. \nManages and maintains partner relationship, including leading gala and fundraising responsibilities.\nOther Responsibilities\nPerform other tasks as deemed necessary.\n\nThis is by no means an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with this job description. SSA Group reserves the right to revise the job description or to require that other or different tasks are performed when circumstances change (i.e. emergencies, changes in personnel, workload, rush jobs or technological developments) \n\nDon't meet every requirement? At SSA we are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.\n\nCompensation and Benefits\nFull-Time, Exempt. \n$75 monthly cell phone stipend. \nFlex Time Off: no accruals; employees are encouraged to schedule time off as needed within business scope. \nMedical, Dental, Vision, Life Insurance and other voluntary benefits for you and your family; employee premiums applicable. \nParticipation in a 401(k) program with a 15% company match (must be 21 years or older, eligible after one year of employment with 1,000 hours worked, available to enroll during Open Enrollment Periods). \nShort-Term Disability and Long-Term Disability, employer sponsored; scaled-salary pay following submission and approval of leave. \nParental Leave: Birthing Parent Plan covers up to (6-8) weeks fully paid leave, based on the birthing event. \nSSA Paid Benefit: Up to 120 hours of Paid Leave for qualifying reasons, including Parental Bonding and your family’s serious medical conditions. \nUp to 5 days Paid Bereavement Leave. \nOn-Demand Pay Program: Get access to a portion of earned wages before payday. \nMeal Plan & Employee Discounts where applicable. \nPaid sick leave is provided in accordance with applicable state and local laws. Accrual rates, caps, and usage rules vary by location. \nLocations include: Arizona, California, Chicago, Pittsburgh, Connecticut, Illinois, Massachusetts, Michigan, Minnesota, Missouri, New Mexico, New York, Rhode Island, Washington, D.C.. Colorado: Employees accrue 1 hour of paid sick leave for every 30 hours worked, up to 48 hours per year, under the Healthy Families and Workplaces Act (HFWA). Maryland: Employees accrue at least 1 hour of paid sick and safe leave for every 30 hours worked, up to 40 hours per 0year, as required under the Maryland Healthy Working Families Act. Washington: Employees accrue 1 hour of paid sick leave for every 40 hours worked, in accordance with the Seattle Paid Sick and Safe Time.","description_format":"text","description_chars":9619,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Parental leave"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-10-05T18:09:29Z"},{"event":"close","at":"2026-10-14T19:13:19Z"},{"event":"reopen","at":"2026-10-20T05:52:13Z"}],"visa":[],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.844,"p_room":0.75,"age_days":23,"expected_fill_days":27,"reasons":["conf:1","wave","win:late","comp:brand"],"computed_at":"2026-10-28T05:59:10Z"},"pay":null,"html_url":"https://alion.io/job/ssagroup-catering-event-operations-manager-3","json_url":"https://alion.io/job/ssagroup-catering-event-operations-manager-3.json","meta":{"generated_at":"2026-10-28T09:16:55Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12058,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-29T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2229084},"rest":"https://alion.io/mcp/rest/get_company?id=2229084"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssagroup-catering-event-operations-manager-3"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssagroup-catering-event-operations-manager-3"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssagroup-catering-event-operations-manager-3"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssagroup-catering-event-operations-manager-3\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssagroup-catering-event-operations-manager-3"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1921036}},{"tool":"search_jobs","arguments":{"company":"ssagroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1921036},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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