{"id":3795191,"url":"https://alion.io/job/ssc-technologies-associate-director-2","title":"Associate Director","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":26,"ghost_share":0,"stale_share":0.038,"repost_share":0.077,"time_to_fill_p50_days":28,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Leadership","role_family":"Leadership","seniority":"head","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-11-04T00:00:00Z","employer_posted_date":"2026-11-04","last_verified_at":"2026-11-07T19:58:17Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nAssociate Director, Investor Services\nLocations: Singapore | Hybrid\nGet To Know Us:\nSS&C GlobeOp is a leading provider of cloud-based fund services, technology and mobility-enabled infrastructure for hedge funds, fund of funds, private equity, and managed accounts\nWith a base of fund strategies that include fixed income, volatility and active trading, we offer: Middle office, accounting and management products\n· Tax services for hedge funds, fund of funds and private equity funds\n· Derivatives processing, valuations agent, syndicated bank loans processing\n· Regulatory and analytics services\n· Managed services IT/data center and business process outsourcing\n· All available on a stand-alone basis to institutional clients\nWhy You Will Love It Here!\nFlexibility: Hybrid Work Model and Business Casual Dress Code, including jeans, Centralized location - 2 minutes’ walk from Raffles Place MRT\nWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays\nYour Wellbeing: Medical, Dental, Employee Assistance Program, Parental Leave and Well-Stocked Pantry\nDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity\nTraining: Hands-On, Team-Customized, including SS&C University\nEducation: Paid further education opportunities for employees who are eligible\n Extra Perks: Bonus Scheme, SS&C Stock(s) Allocation for employees who are eligible\nWhat You Will Get To Do:\nPerform day-to-day supervision of multiple teams, including involvement in their performance appraisals and ongoing development.\nProvide periodic reports & feedback on investor relation topics, client issues and department initiatives.\nAct as point of escalation contact for clients and other internal service groups.\nAbility to handle and resolve escalated items\nCoordinate new client business meetings, clear communication of launch or conversion requirements.\nAbility to analyze, establish and review new client launch and conversion fund data in database.\nWork with external auditors and accounting to complete confirmation and due diligence requests.\nAttend and contribute to operational, client and regulatory meetings in order to maintain and improve client service\nEnsure training is coordinated and implemented for staff, identify needs and action accordingly\nAssist and lead department initiatives\nReview, understand and have ability to discuss fund PPMs/OMs and trade documents.\nReview/Validate investor reporting and distribute to investors\nReview/approve and release wires and maintain wire instructions\nReview/process investor transactions in accordance with the Fund’s offering documents.\nMaintain database and dashboard to keep them accurate and current.\nReview fund manager reports per or upon request. i.e. ERISA, Blue Sky,etc.\nRespond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.\nPerform database and application testing as warranted.\nSuch other activities as you may be assigned by your immediate Manager, or other SS&C Managers or Directors\nWhat You Will Bring:\nBachelor’s degree or equivalent work experience\nSupervisory experience,\nKnowledge of financial services/mutual funds/ hedge funds/private equity funds preferred.\nGood Knowledge of Microsoft Office Products\nProven Ability to work under pressure and meet deadlines\nStrong organizational and relationship building skills\nProven training skills and adaptable to various software/database applications\nWe encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.\nThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nApplications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":4992,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-11-05T09:02:06Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":3,"expected_fill_days":28,"reasons":["conf:9","velocity","win:early","comp:brand"],"computed_at":"2026-11-07T05:47:08Z"},"pay":null,"html_url":"https://alion.io/job/ssc-technologies-associate-director-2","json_url":"https://alion.io/job/ssc-technologies-associate-director-2.json","meta":{"generated_at":"2026-11-07T21:32:15Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":34892,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssc-technologies-associate-director-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssc-technologies-associate-director-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssc-technologies-associate-director-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssc-technologies-associate-director-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssc-technologies-associate-director-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3795191}},{"tool":"search_jobs","arguments":{"company":"ssctech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3795191},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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