{"id":3702664,"url":"https://alion.io/job/ssc-technologies-client-delivery-executive","title":"Client Delivery Executive","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":99,"open_postings":25,"ghost_share":0,"stale_share":0,"repost_share":0.08,"time_to_fill_p50_days":26,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":"staff","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-11-03T20:04:07Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-03T20:04:07Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nJob Title: Client Delivery Executive\nLocations: Florida - Remote\nAbout the Role\nThe Client Delivery Executive (CDE) is a senior client relationship leader responsible for building and expanding strategic partnerships with some of SS&C Health’s most important healthcare clients. Serving as a trusted advisor and executive point of contact, the CDE develops a deep understanding of each client’s business, strategic priorities, operating environment, and evolving needs.\nWorking across health plans, pharmacy benefit organizations, and other healthcare organizations, the CDE connects client priorities with SS&C Health’s capabilities across technology, pharmacy, operations, data, and services. This role brings together the right leaders and resources across SS&C to ensure we deliver on our commitments, proactively address challenges, and continually identify opportunities to create greater value for the client.\nThe CDE is ultimately accountable for the health and strength of the overall client relationship, including executive engagement, client satisfaction, retention, strategic alignment, and growth.\nThe ideal candidate combines deep healthcare industry expertise with modern, AI-enabled account management practices, using data, automation, and generative AI tools to drive client outcomes, improve scalability, and enhance executive engagement across a portfolio of strategic accounts.\nWhy Join SS&C\nSS&C combines proprietary technology with deep industry expertise to support complex financial and health care operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.\nYou will work with industry experts, modern platforms, and evolving technologies, gaining exposure to real-world operational challenges and large-scale enterprise environments.\nHow You Will Make an Impact\nServe as the senior relationship leader and primary executive point of contact for assigned strategic healthcare clients.\n\nDevelop trusted relationships with senior executives and key stakeholders across health plans, PBMs, pharmacy organizations, and other healthcare organizations.\n\nBuild a deep understanding of each client’s business strategy, market dynamics, operating model, technology environment, regulatory priorities, and long-term objectives.\n\nEstablish and maintain a comprehensive client strategy and account plan that identifies priorities, relationship opportunities, risks, growth opportunities, and executive engagement needs.\n\nServe as the voice of the client within SS&C Health, ensuring client priorities and concerns are understood and addressed across Product, Technology, Operations, Implementation, Sales, Finance, and other teams.\n\nProvide executive oversight of the overall client experience and ensure SS&C consistently delivers against contractual commitments, strategic priorities, and client expectations.\n\nProactively identify relationship, operational, delivery, and commercial risks and mobilize the appropriate internal leaders before issues materially impact the client.\n\nLead executive governance, business reviews, strategic planning sessions, and other senior-level client interactions.\n\nCoordinate executive sponsorship and ensure appropriate SS&C leadership engagement across the client relationship.\n\nPartner with Product and Technology leaders to connect client priorities with SS&C Health’s product strategy, roadmap, and investment areas.\n\nMaintain strong knowledge of the healthcare market, including payer operations, pharmacy and PBM dynamics, healthcare technology, regulatory trends, and emerging client needs.\n\nIdentify opportunities to expand the relationship by connecting client business challenges with additional SS&C Health capabilities and solutions.\n\nPartner closely with Sales on account growth while maintaining primary focus on the long-term health, value, and strategic strength of the client relationship.\n\nMaintain a clear view of overall client health, including satisfaction, executive relationships, delivery performance, financial performance, risks, renewal outlook, and growth potential.\n\nAct as an executive escalation point when significant issues arise, ensuring clear communication, accountability, and timely resolution.\n\nDrive strong client retention and establish SS&C Health as a strategic partner rather than simply a technology or services vendor.\n\nRequired Experience\n10+ years of progressive experience in healthcare, with significant experience managing complex, enterprise-level client relationships.\n\nStrong understanding of the health payer and/or pharmacy ecosystem, including health plans, PBMs, pharmacy operations, healthcare technology, claims administration, or related services.\n\nDemonstrated success building trusted relationships with C-suite and senior healthcare executives.\n\nExperience managing large, complex accounts involving multiple products, services, stakeholders, and internal delivery teams.\n\nStrong executive presence with the ability to navigate difficult conversations, influence decisions, resolve conflict, and build alignment across organizations.\n\nAbility to translate client business objectives into actionable priorities for internal product, technology, operations, and service teams.\n\nCommercial mindset with experience supporting client retention, renewals, account expansion, and strategic growth.\n\nAbility to operate effectively in a matrixed organization and mobilize cross-functional teams without relying on direct authority.\n\nStrong judgment and ability to recognize emerging client risks, determine when executive intervention is needed, and drive issues to resolution.\n\nExcellent communication, presentation, negotiation, and relationship-management skills.\n\nBachelor’s degree required; advanced degree or equivalent healthcare industry experience preferred.\n\nHow Success Will Be Measured\nSuccess in this role will be measured by the strength and depth of executive client relationships, client satisfaction and retention, proactive management of client risks, delivery against commitments, successful renewals, expansion of strategic relationships, and the degree to which clients view SS&C Health as a trusted and valued strategic partner.\nJoin SS&C, where innovation meets global opportunities. Click here to apply.\n#LI-AD2\n#LI-Remote\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nSS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.\nApplications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":7794,"description_truncated":false,"requirements":{"experience_years_min":10,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Financial Software & Embedded Finance","Custody & Fund Administration","Health Insurance & Benefits"],"lifecycle":[{"event":"open","at":"2026-11-03T20:04:07Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 118 · green card filings: 13","filings_12m":118,"filings_prev_12m":98,"green_card_filings_12m":13,"median_offered_wage_usd":132004,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":26,"reasons":["conf:3","win:early","comp:brand"],"computed_at":"2026-11-03T23:15:16Z"},"pay":null,"html_url":"https://alion.io/job/ssc-technologies-client-delivery-executive","json_url":"https://alion.io/job/ssc-technologies-client-delivery-executive.json","meta":{"generated_at":"2026-11-03T23:15:16Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":1863,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-04T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssc-technologies-client-delivery-executive"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssc-technologies-client-delivery-executive"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssc-technologies-client-delivery-executive"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssc-technologies-client-delivery-executive\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssc-technologies-client-delivery-executive"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3702664}},{"tool":"search_jobs","arguments":{"company":"ssctech.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3702664},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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