{"id":2079388,"url":"https://alion.io/job/ssc-technologies-client-solutions-specialist-super-insurance","title":"Client Solutions Specialist - Super, Insurance","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":19,"ghost_share":0,"stale_share":0,"repost_share":0.105,"time_to_fill_p50_days":24,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Parramatta, Australia","Hobart, Australia","Wollongong, Australia","Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":49000,"max_usd":130000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":519},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-08T09:35:11Z","employer_posted_date":"2026-10-08","last_verified_at":"2026-10-22T01:38:18Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nGet To Know Us:\nSS&C Technologies is the world’s largest independent hedge fund and private equity administrator, as well as the largest mutual fund transfer agency. SS&C’s unique business model combines end-to-end expertise across financial services operations with proprietary software and solutions to service even the most demanding customers in the financial services and healthcare industries.\nWhy You Will Love It Here!\nFlexibility: Hybrid Work Model\nYour Future: Income Protection Insurance\nWork/Life Balance: Flexible Time Off\nYour Wellbeing: Private Health Insurance discount, Primary & Secondary Paid Parental Leave, Death & TPD Insurance\nDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity\nTraining: Hands-On, Team-Customised, including SS&C University\nExtra Perks: Discounts on fitness clubs, travel and more!\nWhat You Will Get To Do:\nWe’re looking for 8 client-focused individuals to join our team as Client Solutions Specialists. In this key contact centre role, you’ll be the first point of contact for our clients and financial advisers, delivering outstanding service via phone, email, and web chat. You’ll assist with enquiries related to superannuation, insurance, investments, and pensions, helping our clients navigate their financial journey with confidence and care.\nHandle inbound calls and emails from clients and financial advisers\nProvide accurate information and support across superannuation, insurance, investments, and pensions\nAddress enquiries and resolve issues in an efficient and professional manner\nMaintain accurate and up-to-date records of all client interactions\nCollaborate with a diverse team to meet and exceed performance targets\nUphold the company’s values and ensure high service standards in every interaction\nWhat You Will Bring:\n2-3 years' experience within financial services, superannuation, insurance or investments.\nExcellent verbal and written communication skills\nStrong interpersonal skills and a genuine passion for helping others\nPositive attitude with a commitment to delivering exceptional service\nWillingness to learn and adapt to new information, systems, and processes\nAvailability to work a rotating roster between 8 am and 8 pm, Monday to Friday\nComfortable working in a hybrid model (minimum 2 days in the office per week, with flexibility to do more)\nRG146 compliant\nAvailable to start Mid November 2026.\nWe encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.\nThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nApplications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":3957,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Equity","Flexible time off","Health insurance","Hybrid work","Parental leave"],"hiring_locations":[{"name":"Australia","iso":"AU","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Financial Services","Workflow & Process Automation (RPA, BPM)","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-08T09:35:11Z"}],"visa":[],"liveness":{"score":67,"band":"ok","label":"Likely open","p_open":1,"p_active":0.748,"p_room":0.9,"age_days":13,"expected_fill_days":24,"reasons":["conf:4","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/ssc-technologies-client-solutions-specialist-super-insurance","json_url":"https://alion.io/job/ssc-technologies-client-solutions-specialist-super-insurance.json","meta":{"generated_at":"2026-10-22T08:38:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4920,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssc-technologies-client-solutions-specialist-super-insurance"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssc-technologies-client-solutions-specialist-super-insurance"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssc-technologies-client-solutions-specialist-super-insurance"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssc-technologies-client-solutions-specialist-super-insurance\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssc-technologies-client-solutions-specialist-super-insurance"}]}