{"id":2035033,"url":"https://alion.io/job/ssc-technologies-deal-support-specialist","title":"Deal Support Specialist","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":8,"ghost_share":0,"stale_share":0,"repost_share":0.25,"time_to_fill_p50_days":15,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Waltham, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":70000,"max":80000,"currency":"USD","period":"year","gross":null,"usd_annual":80000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T15:39:53Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-20T21:57:31Z","board_verified":true,"closed_at":null,"days_open":13,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":13},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nDeal Support Specialist\nLocations: Waltham, MA | Hybrid\nGet To Know Us:\nOur Customer Success organization supports the world's most demanding transactions, and we are building a new team dedicated to serving customers throughout the deal lifecycle. As a Deal Support Specialist, you will be the responsive, knowledgeable point of contact behind the scenes of active M&A transactions: onboarding new deal teams, provisioning access, and resolving requests quickly and accurately so that dealmakers can stay focused on the deal itself.\nThis is an early-career role for someone who thrives on precision, moves fast without cutting corners, and wants direct exposure to how M&A transactions actually run. It is also a launchpad: strong performers in this role build the platform expertise and customer instincts that position them for advancement into Customer Success Manager and other roles across the organization.\nWhy You Will Love It Here! \nFlexibility: Hybrid Work Model and Business Casual Dress Code, including jeans\nYour Future: 401k Matching Program, Professional Development Reimbursement\nWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays\nYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave\nWide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our Employees\nTraining: Hands-On, Team-Customized, including SS&C University\nExtra Perks: Discounts on fitness clubs, travel and more!\nWhat You Will Get To Do:\nOnboard new users and deal teams to the platform, guiding them through setup so they can move quickly once a transaction is underway.\nProvision access and permissions accurately and promptly as deal teams and data rooms are stood up or change.\nProcess bulk and structural requests, such as folder creation and user additions, with a high degree of accuracy.\nRespond to common assist and deal-served service requests, resolving what you can directly and routing what you can't to the right team.\nOwn your performance against response time, processing time, and accuracy targets, and track your own results.\nHelp stand up the reporting and operating processes for this newly formed team, since you will be one of its founding members.\nParticipate in a rotational schedule that includes occasional after-hours and weekend coverage, supporting the around-the-clock responsiveness that M&A transactions demand.\nWhat You Will Bring:\n0-2 years of professional experience; a bachelor's degree is required.\nParalegal experience is a strong plus. We value the attention to detail, diligence, and rigor that background brings.\nPrior exposure to M&A transactions, deal execution, or similar transaction-support technology is a plus, though not required.\nComfort learning complex software quickly and explaining it clearly to others.\nExcellent written and verbal communication, with the judgment to know when a request needs to move fast versus when it needs to be double-checked.\nWillingness to work a flexible, rotational schedule that occasionally includes evenings and weekends.\n*Multilingual of English, Spanish or Brazilian Portuguese a plus to help scale our support efforts in South Americacountries.\nWhat Success Looks Like:\nIn your first several months, you will build real proficiency in M&A workflows and in how our platform supports each stage of a transaction. From there, success means executing requests faster, more accurately, and more dependably than customers have come to expect, and it means being a builder: helping shape the processes and reporting that this team runs on from day one.\nGrowth Path:\nThis role is designed to develop future Customer Success talent. Deal Support Specialists who build strong platform and workflow expertise are well positioned to grow into Customer Success Manager roles and other opportunities across the organization.\nLocation and Schedule:\nThis role is based in our Waltham, MA office. It includes a rotational component with occasional after-hours and weekend shifts to support customers working around the clock on active transactions.\nThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website: www.ssctech.com/careers.\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nSS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Massachusetts: The expected base salary for the position is between 70000 USD to 80000 USD.Applications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":6018,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan","Hybrid work","Parental leave","Professional development"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Events & Ticketing","Financial Services","Workflow & Process Automation (RPA, BPM)","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-07T15:39:53Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 118 · green card filings: 13","filings_12m":118,"filings_prev_12m":98,"green_card_filings_12m":13,"median_offered_wage_usd":132004,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":55,"band":"ok","label":"Likely open","p_open":1,"p_active":0.736,"p_room":0.75,"age_days":12,"expected_fill_days":15,"reasons":["conf:34","velocity","win:late","comp:junior,brand"],"computed_at":"2026-10-20T05:45:00Z"},"pay":{"stated_usd_annual":80000,"is_top_pay":true},"html_url":"https://alion.io/job/ssc-technologies-deal-support-specialist","json_url":"https://alion.io/job/ssc-technologies-deal-support-specialist.json","meta":{"generated_at":"2026-10-21T05:05:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7537,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-22T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssc-technologies-deal-support-specialist"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssc-technologies-deal-support-specialist"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssc-technologies-deal-support-specialist"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssc-technologies-deal-support-specialist\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssc-technologies-deal-support-specialist"}]}