Director, Insurance Implementation and Onboarding
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Director, Insurance Implementation and Onboarding
Locations: Windsor, CT (Hybrid), Boston, MA (Hybrid)
About the Role
SS&C is seeking a Director of Insurance Implementation and Onboarding to lead client implementations of our Singularity platform, supporting investment operations and accounting for insurance firms. This role will drive complex, high-impact projects, ensuring seamless onboarding, strong governance, and exceptional client experience.
You will serve as a strategic partner to clients and internal stakeholders, leading implementation efforts, managing project teams, and contributing to the continued evolution and success of SS&C Singularity.
Why Join SS&C
SS&C combines proprietary technology with deep industry expertise to support complex financial and healthcare operations. Our teams design, implement, and operate solutions that help clients manage data, automate processes, and scale their businesses with confidence.
You will work with industry experts, modern platforms, and evolving technologies, gaining exposure to large-scale implementations and enterprise-level client engagements.
How You Will Make an Impact
Lead end-to-end client implementations of the Singularity platform for insurance investment operations and accounting
Drive structured project plans, governance, and execution to ensure successful onboarding and high client satisfaction
Manage multiple implementation projects simultaneously, including oversight of project teams and resources
Serve as the primary point of contact between clients and SS&C teams (product, development, operations)
Build and maintain strong relationships with client stakeholders, including leading project reviews and executive updates
Conduct business analysis, workflow reviews, and operational assessments to support implementation success
Provide subject matter expertise and consult clients on best practices within investment accounting and operations
Support pre-sales initiatives and contribute to ongoing product and implementation methodology improvements
Required Experience
Bachelor’s degree in Accounting, Finance, Economics, or a related field
Significant experience in program or project management within financial services implementations
Strong background in investment accounting, with insurance industry experience highly preferred
Experience with public and private investments, including fixed income, equities, derivatives, FX, and commercial loans
Proven ability to manage complex projects and high-pressure client environments
Strong analytical, problem-solving, and risk management skills
Excellent communication skills with the ability to engage senior stakeholders
Ability to manage multiple priorities with strong attention to detail and time management
What Sets You Apart
Direct experience with insurance investment operations and accounting platforms
Experience leading large-scale system implementations or outsourcing transitions
Strong consulting mindset with the ability to influence and guide clients
Experience contributing to process improvement and implementation methodologies
Demonstrated leadership experience managing project teams and cross-functional stakeholders
Join SS&C, where innovation meets global opportunities. Click here to apply.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Actual base salary will vary based on several factors, including but not limited to relevant skills, prior experience, education, demonstrated performance, and geographic location.Massachusetts: The expected base salary for the position is between 120,000 USD to 180,000 USD.Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.