Senior Director, Head of Technology Onboarding PA2026Q4JB002
SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.
Job Description
Job Summary**
We are seeking a highly experienced and strategic Senior Director to lead our Technology Onboarding initiatives at SS&C Technologies, Inc. This pivotal role involves overseeing the seamless integration of new technology, systems, and platforms across our global organization, ensuring efficient adoption and maximum business value.
Job Responsibilities**
* Develop and execute a comprehensive global technology onboarding strategy, aligning with SS&C's overall business objectives and technology roadmap.
* Lead and manage a team of technology onboarding specialists, providing mentorship, guidance, and performance management to foster a high-performing and collaborative environment.
* Design, implement, and continuously improve technology onboarding processes, methodologies, and best practices to ensure consistency, efficiency, and scalability.
* Collaborate closely with various internal stakeholders, including IT, product development, operations, and business units, to understand their technology onboarding needs and translate them into actionable plans.
* Oversee the creation and delivery of effective training programs, documentation, and support materials for new technology deployments.
* Establish and monitor key performance indicators (KPIs) to measure the effectiveness of technology onboarding programs, identify areas for improvement, and report on progress to senior leadership.
* Manage budgets and resources allocated to technology onboarding projects, ensuring optimal utilization and adherence to financial guidelines.
* Proactively identify and mitigate risks associated with technology adoption, ensuring smooth transitions and minimal disruption to business operations.
* Stay abreast of industry trends and emerging technologies, incorporating relevant innovations into SS&C's onboarding strategies.
Job Qualifications**
* Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field. Master's degree preferred.
* Minimum of 10-12 years of progressive experience in technology implementation, change management, or IT project management, with at least 5 years in a leadership role overseeing technology onboarding or adoption programs.
* Proven track record of successfully leading large-scale technology deployments and driving user adoption within complex global organizations.
* Strong understanding of various software development methodologies (Agile, Waterfall) and IT service management frameworks (ITIL).
* Exceptional leadership, communication, and interpersonal skills with the ability to influence and collaborate effectively across all levels of the organization.
* Demonstrated ability to develop and execute strategic plans, manage complex projects, and deliver results in a fast-paced environment.
* Experience with learning management systems (LMS) and developing engaging training content.
* Strong analytical and problem-solving skills with a data-driven approach to decision-making.
* Ability to travel occasionally as required.
Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.
SS&C Technologies offers a comprehensive total rewards package designed to support your wellbeing, growth, and future. Our benefits include medical, dental, and vision coverage; a 401(k) plan with company match; paid time off, holidays, and parental leave; and professional development reimbursement opportunity.Applications will be accepted on an ongoing basis until the position is filled.
SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.