{"id":449161,"url":"https://alion.io/job/ssctech-associate-manager-investor-services","title":"Associate Manager (Investor Services)","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":6,"ghost_share":0,"stale_share":0,"repost_share":0.333,"time_to_fill_p50_days":16,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Navi Mumbai, India","Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":10500,"max_usd":26000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":922},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":true}],"status":"live","first_seen_at":"2026-08-30T00:00:00Z","employer_posted_date":"2026-08-30","last_verified_at":"2026-10-01T00:43:02Z","board_verified":true,"closed_at":null,"days_open":32,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":32},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nAssociate Manager (Investor Services)\nDO: (Job Description)\nTrade Processing - Subscriptions, Redemptions, Switches, Transfers.\nEnsure full and complete understanding of trade processing end to end cycle, KYC, AML & Due diligence\nReview tasks and keep them up-to-date, processing trades accurately within TAT\nEnsure Tracking and closure of all Ageing and Outstanding items in Key MIS Reports\nPerform IS Signatory Role\nEnsure effective On-the-job training to ensure adequate conceptual understanding within the team. Ensure Cross-training on all accounts to reduce key man risk.\nCoordinate / Liaise within the team, with other departments & on-shore teams. Also coordinate with share registry group to build share registries, client fund parameters and proper statement production\nImplement controls to eliminate operational / processing errors, and client/investor confidentiality breaches by the team\nLead and supervise the team and their work effectively\nDisplay: (Desired Skills)\nGraduate/PGDBA/MBA or Equivalent\nGood Communication skills\nAnalytical approach towards the process flow\nRelevant work experience in financial services\nPrior Experience and knowledge in transfer agency is desirable\nAbility to handle trade volumes and train new team members.\nTeam handling / Feedback and Monitoring\nDeliver (Goals)\nResponses in timely manner to Investor & client enquiries\nCompletion of Audit and trades in timely manner as stated in SLA\nEnsure 100% client satisfaction by eliminating negative complaints or issues brought to CRM via call report and/or client meetings.\nEnsure zero confidentiality breaches\nEnsure zero operational errors\nIdentify key back- ups for team members\nAll Go Check task to be completed in timely manner\nEnsure to give constant written feedback on areas of improvement and remarkable performance to team members.\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nApplications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":2963,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"master","optional":true},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-06T08:11:23Z"}],"liveness":{"score":14,"band":"cold","label":"Long shot","p_open":1,"p_active":0.4,"p_room":0.36,"age_days":31,"expected_fill_days":16,"reasons":["conf:0","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/ssctech-associate-manager-investor-services","json_url":"https://alion.io/job/ssctech-associate-manager-investor-services.json","meta":{"generated_at":"2026-10-01T01:50:44Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":1373,"day_limit":5000,"remaining_today":3627,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}