{"id":450535,"url":"https://alion.io/job/ssctech-customer-engagement-manager","title":"Customer Engagement Manager","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":7,"ghost_share":0,"stale_share":0,"repost_share":0.286,"time_to_fill_p50_days":15,"computed_at":"2026-10-12T06:55:09Z"}},"role":"Solutions","role_family":"Solutions","seniority":"junior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["London, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":51000,"max_usd":122000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":9},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-08-23T00:00:00Z","employer_posted_date":"2026-08-23","last_verified_at":"2026-10-12T14:29:11Z","board_verified":true,"closed_at":null,"days_open":50,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":50},"description":"As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nDeal Services Customer Engagement Manager\nLocations: London | Hybrid\nGet To Know Us:\nSS&C Intralinks is a global technology provider of inter-enterprise content management and collaboration solutions. Its products serve the enterprise collaboration and strategic transaction markets, enabling the exchange, control, and management of information between organizations.\nWhy You Will Love It Here! \nFlexibility: Hybrid Work Model\n\nYour Future: Professional Development Reimbursement including access to SS&C University\n\nWork/Life Balance: Competitive holiday scheme\n\nYour Wellbeing: Competitive benefits designed to support the wellbeing of our staff\n\nDiversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity\n\nTraining: Hands-On, Team-Customised throughout your career\n\nWhat You Will Get To Do:\nThe Deal Services Customer Engagement Manager (CEM) is a sales-focused overlay role responsible for driving adoption and revenue of SS&C Intralinks' Deal Services offerings.\nThe CEM partners closely with Field Sales teams to identify opportunities, influence deal strategy, build relationships with key customer stakeholders, and position Deal Services throughout the sales cycle.\nThis is a revenue-generating role. Success is measured by Deal Services revenue growth, pipeline creation, attach rate, and seller engagement within the assigned region. Success requires strong relationship-building skills, commercial acumen, persistence, and the ability to proactively engage both sellers and customers to uncover opportunities.\nAbout the Team:\nThe Deal Services team sits within Global Technical Sales and partners closely with Field Sales to grow adoption of SS&C Intralinks' value-added services. Customer Engagement Managers work across Sales, Customer Success, Marketing, Product, and Delivery teams to help identify opportunities, engage customers, and bring services to market. The team operates in a fast-paced, highly collaborative environment where initiative, relationship-building, and commercial thinking are critical to success.\nResponsibilities:\nOwn the growth and adoption of Deal Services across your assigned region.\n\nBuild strong relationships with Account Executives and Sales Managers to ensure Deal Services remain top-of-mind throughout the sales cycle.\n\nProactively identify opportunities through account planning, pipeline reviews, territory analysis, and direct seller engagement.\n\nPartner with sales teams to develop win strategies and position Deal Services as a differentiator in competitive situations.\n\nConduct customer discovery conversations and challenge client assumptions to uncover additional needs and value opportunities.\n\nBuild direct relationships with bankers, corporate development teams, private equity professionals, and other deal stakeholders.\n\nDrive Deal Services pipeline creation, progression, and revenue attainment against assigned targets.\n\nEnable and coach field sellers on Deal Services value propositions, objection handling, and positioning strategies.\n\nAct as the Deal Services subject matter expert within the region.\n\nMaintain a high level of activity with both sellers and customers to ensure opportunities are identified early and advanced effectively.\n\nWhat You Will Bring:\nBachelor's degree in Business, Finance, Communications, or a related field.\n\n2-5 years of experience in sales, business development or account management, or sales overlay role.\n\nDemonstrated ability to influence stakeholders and drive opportunities through complex sales cycles.\n\nProven track record of building relationships and creating engagement across large sales organizations.\n\nComfortable operating in a quota-carrying or revenue-accountable environment.\n\nHighly proactive, persistent, and motivated by commercial outcomes.\n\nExperience in financial services, capital markets, SaaS, or B2B technology preferred\n\nWe encourage applications from people of all backgrounds to enable us to bring diverse perspectives to our thinking and conversation. It's important to us that we strive to have a workforce that is diverse in the widest sense.\nThank you for your interest in SS&C! If applicable, to further explore this opportunity, please apply directly with us through our Careers page on our corporate website @ www.ssctech.com/careers.\nUnless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.\nApplications will be accepted on an ongoing basis until the position is filled.\nSS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.","description_format":"text","description_chars":5324,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Equity","Hybrid work","Professional development"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-06T08:26:23Z"}],"visa":[],"liveness":{"score":7,"band":"cold","label":"Long shot","p_open":1,"p_active":0.267,"p_room":0.28,"age_days":50,"expected_fill_days":15,"reasons":["conf:4","velocity","win:tail","crowd:junior,brand"],"computed_at":"2026-10-12T06:55:09Z"},"pay":null,"html_url":"https://alion.io/job/ssctech-customer-engagement-manager","json_url":"https://alion.io/job/ssctech-customer-engagement-manager.json","meta":{"generated_at":"2026-10-12T15:25:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":24224,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-13T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssctech-customer-engagement-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssctech-customer-engagement-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssctech-customer-engagement-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssctech-customer-engagement-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssctech-customer-engagement-manager"}]}