{"id":449157,"url":"https://alion.io/job/ssctech-software-release-manager","title":"Software Release Manager","company":{"id":6013,"name":"SS&C Technologies","domain":"ssctech.com","url":"https://alion.io/company/ssctech","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":98,"open_postings":19,"ghost_share":0,"stale_share":0,"repost_share":0.105,"time_to_fill_p50_days":24,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Product","role_family":"Product","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Bangkok, Thailand"],"countries":["TH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":40000,"period":"year","method":null,"sample_n":9319},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":true,"technologies":[{"name":"Blue-Green Deployment","optional":false},{"name":"CI/CD","optional":false},{"name":"Agile","optional":true},{"name":"GitHub Actions","optional":true},{"name":"ITIL","optional":true},{"name":"Octopus Deploy","optional":true}],"status":"live","first_seen_at":"2026-08-31T00:00:00Z","employer_posted_date":"2026-10-04","last_verified_at":"2026-10-22T01:38:18Z","board_verified":false,"closed_at":null,"days_open":54,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":54},"description":"SS&C is a leading provider of mission-critical, AI-powered technology and services empowering financial services and healthcare organizations to work smarter, faster, and securely. Founded in 1986, SS&C is headquartered in Windsor, Connecticut, and has offices worldwide. More than 23,000 financial services and healthcare organizations, from the world's largest companies to small and mid-market firms, rely on SS&C for expertise, scale, and technology.\nJob Description\nSoftware Release Manager, Asset Services\nGet To Know Us:\nCompany Overview\nSS&C is a global provider of investment and financial services and software for the financial services and healthcareindustries, andemploys more than 27,000 people in offices in 35 countries across the globe.\nSS&C GIDS Asset Services APAC ispredominantly locatedin Melbourne, Sydney,Thailandand India. We are the largest provider of Transfer Agency services inthe region, providing an Investor, Advisor, Fund Manager and Custodianend to endservice offering.\nReports to:Head of Engineering - Asset Services (GIDS APAC Asset Services Engineering)\nLocation: RSU Tower Bangkok, Thailand\nWhat is the opportunity?\nWe are looking for an experiencedSoftware Release Manager to own the release process for all software releases of our Transfer Agency platforms within GIDS APAC Asset Services Engineering. These are large, complex enterprise platforms made up of many versioned products, components and services that are deployed together into shared environments, often with integrations to third-party and other externally managed products across SS&C.\nThis is a key role in enabling us to deliver software reliably,predictablyand safelyatscale. It is both a technical and non-technical role, but leans towards coordination,communicationand stakeholder engagement - bringing order and confidence to how we plan, sequence and ship releases across many moving parts.\nYou will join a friendly and collaborative team that values mutual respect, continuouslearningand a supportive, well-balanced working environment.\nAs Software Release Manager you will own the release calendar, manage dependencies and conflicts across teams, and take accountability for the quality of our release procedures, releasenotesand version management. You will work closely with engineering teams on release planning and automation, and you will be a driving force behind simplifying our environments and versioning so that releases become smoother andlower-riskover time. You will lead this worklargely throughinfluence - through trust, clear communication, strongfacilitationand a collaborative approach - rather than direct authority over the teams involved.\nAI is central to how we work. This is a big job, and using AI is essential to doing it well. You will bring AI tooling into every part of your day - planning, coordination, release notes, risk analysis, version mapping and stakeholder communication - and you will continually look for new ways to let AI carry the load so you can focus on judgement and engagement.\nWhy You Will Love It Here!\nFlexibility: Hybrid work model (6 days in the SS&C office per month) and a business casual dress code, including jeans. Centralized location-a 6-minute walk from Phrom Phong BTS station or a 10-minute walk from Sukhumvit MRT station.\n\nWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays, Business Leave, Maternity Leave, Ordination Leave\n\nYour Wellbeing: Medical, Dental, Vision, Life Insurance, Annual Health Check-Up, Employee Assistance Program, Parental Leave, Well-Stocked Pantry, and Provident Fund Contribution\n\nDiversity & Inclusion: Committed to Welcoming, Celebrating, and Thriving on Diversity\n\nTraining: Hands-On, Team-Customized, including SS&C University\n\nEducation: Paid further education opportunities for eligible employees\n\nExtra Perks: Bonus Scheme, SS&C Stock(s) Allocation for eligible employees\n\nWhoyou'llwork with\nThis role sits at thecentreof release activity and works across many groups. You will work most closely with Delivery Managers and the IT Service Delivery Lead, and regularly with Infrastructure and SRE teams, IT Service Delivery Managers, Engineering Managers, and business and product stakeholders. There may be some client-facing interaction, although most client communication will flow through the IT Service Delivery Lead. As SS&C is a global company, you willregularly workwith colleagues across different time zones.\nWhat You Will Get To Do:\nKey accountabilities\nOwn the release process - take end-to-end ownership of the release process for all Transfer Agency platform software releases, from planning through to deployment and post-release review.\n\nOwn the release calendar -maintaina clear, forward-looking release calendar and coordinate release windows across multiple teams,platformsand time zones.\n\nManage dependencies and conflicts -identify,sequenceand resolve dependencies and conflicts between releases so that changes land safely and in the right order.\n\nSafeguard version integrity - perform version management across all environments, manage the sequencing ofupgradesandmaintainthe version dependency mapping so that environments never end up with conflicting versions.\n\nOwn release procedures - be accountable for the quality of release procedures, ensuring they are complete,reviewedand correct, even where others are the authors.\n\nOwn release notes - own the creation and distribution of clear,accuraterelease notes for each release.\n\nDrive simplification - lead the drive towards simpler environments and versioning, reducing complexity and risk over time.\n\nAdvance release automation - work with engineering teams to strengthen continuous delivery pipelines and release automation.\n\nChampion AI-powered ways of working - leverage AI across the role to plan, coordinate, document and communicate, and encourage its adoption to lift the pace and quality of releases.\n\nRole responsibilities\nRelease planning & coordination\nOwn andmaintainthe release calendar across the Transfer Agency platforms, coordinating release windows,freezesand blackout periods.\n\nWork with engineering teams on release planning - defining scope, readinesscriteriaand sequencing for each release.\n\nIdentifyand manage cross-team and cross-platform dependencies and conflicts, sequencing releases to avoid collisions.\n\nCoordinate upgrades that involve integrations with third-party or externally managed products within SS&C - for example where API connections exist between the platform environment and another managed product.\n\nFacilitatereleasereadiness reviews and go/no-go decisions with the relevant stakeholders.\n\nVersion & environment management\nPerform version management across all environments and manage the sequencing of version upgrades.\n\nMaintain theversiondependency mapping and actively prevent conflicting versions from being introduced into any environment.\n\nDrive the simplification of environments and versioning to reduce complexity,costand risk.\n\nMaintain clear traceability from build toenvironmentso the state of every environment is always known.\n\nProcedures, release notes & documentation\nBe accountable for the quality of release procedures - ensuring they are authored, reviewed and correct, without necessarily being the subject-matter expert who writes them.\n\nOwn the creation and distribution of release notes for every release.\n\nMaintainaccurate, up-to-date release documentation and runbooks asa single sourceof truth for release state.\n\nRelease automation & continuous delivery\nPartner with engineering teams to design, build and improve continuousdeliverypipelines and release automation.\n\nEncode approval gates,promotionand validation into pipelines to make releases more repeatable andlower-risk.\n\nApply sound CD fundamentals - artifact and version management, environment promotion, and progressive deployment and rollback strategies such as blue-green, canary and rolling releases - to raise release quality.\n\nChampion reproducible, identifiable releases - so that everyenvironment'scontents can be traced to a known build, and older releases can be reliably rebuilt.\n\nStakeholder management & communication\nAct as thecentral pointof contact for release status, providing clear, business-level communication to stakeholders at all levels.\n\nWork closely with Delivery Managers and the IT Service DeliveryLeadto align releases with delivery and service commitments.\n\nManage expectations on timing, sequencing and risk, discussing and agreeing priorities together where needed.\n\nSupport client-facing communication whererequired, typically through the IT Service Delivery Lead.\n\nAI-powered ways of working\nUse AI extensively to plan, coordinate, generate release notes, map version dependencies, assess release risk and draft stakeholder communications.\n\nEncourage the adoption of AI tooling across the teams involved in releases to improve pace and quality.\n\nStay current with emerging AI release-management practices and role-modeltheir responsible, effective use.\n\nRisk & continuous improvement\nIdentifyrelease risks early and work with teams to shape and carry out mitigation and rollback plans.\n\nRun post-release reviews and use delivery metrics - such as the DORA measures (deployment frequency, lead time for changes, change failure rate and time to restore service) - to drive steady improvement in predictability, quality and pace, using them to improve the process rather than to compare individuals or teams.\n\nWhat You Will Bring:\nSkills and competencies\nRelease managementexpertise - strong background owning software releases in large, complex enterprise environments made up of many versioned components and services.\n\nContinuous delivery knowledge - deep, practical knowledge of CD fundamentals isrequired, including continuous integration, artifact versioning, environment promotion, and progressive deployment and rollback strategies (blue-green, canary, rolling); hands-on experience designing and building continuous delivery pipelines is highly desirable.\n\nTooling - experience with release and deployment tooling such as GitHub Actions and Octopus Deploy; experiencewith any comparable CI/CD platform is valued alongside strong CD fundamentals.\n\nVersion & dependency management - proven ability to manage versioning across multiple environments, sequence upgrades andmaintaina clear dependency map that prevents conflicts.\n\nCoordination &organisation - able to juggle many parallel workstreams with meticulous attention to detail and a calm, structured approach under pressure.\n\nLeading through influence - able to align and motivate teams towards safe, on-time releases through trust and collaboration, without direct line-management authority.\n\nStakeholder management - proven ability to manage and align diverse stakeholders, including delivery, infrastructure, SRE, service delivery,engineeringand business teams.\n\nCommunication skills - excellent written and verbal communication, able to liaise confidently with technical and non-technical audiences across all levels of anorganisation.\n\nAI-first mindset - enthusiasm for and experience using AI tools to do more, with the drive to embed AI ways of working across the release process.\n\nRisk & dependency management - ability toidentify, communicate and mitigate release risks and manage cross-team and third-party dependencies.\n\nIntegration awareness - experience coordinating upgrades across integrated and third-party or externally managed products, including API-connected systems.\n\nFinancial services context - experience delivering in financial services or similarly complex, regulated environments is an advantage; knowledge of mutual funds or transfer agency is a plus.\n\nWe strongly encourage people to apply even if theydon'tmeet every single requirement of this role.\nEducation and qualification:\nBachelor's degree or equivalent industry experience.\n\nDemonstrated experience in a Release Manager, Release Engineering, DevOps, or equivalent role r...","description_format":"text","description_chars":15217,"description_truncated":true,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":true},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Hybrid work","Life insurance","Parental leave"],"hiring_locations":[{"name":"Thailand","iso":"TH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Workflow & Process Automation (RPA, BPM)","Financial Software & Embedded Finance","Custody & Fund Administration"],"lifecycle":[{"event":"open","at":"2026-09-06T08:11:23Z"}],"visa":[],"liveness":{"score":11,"band":"cold","label":"Long shot","p_open":0.9,"p_active":0.432,"p_room":0.28,"age_days":54,"expected_fill_days":24,"reasons":["conf:52","velocity","win:tail","crowd:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":null,"html_url":"https://alion.io/job/ssctech-software-release-manager","json_url":"https://alion.io/job/ssctech-software-release-manager.json","meta":{"generated_at":"2026-10-24T21:33:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":31700,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":6013},"rest":"https://alion.io/mcp/rest/get_company?id=6013"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fssctech-software-release-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fssctech-software-release-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fssctech-software-release-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/ssctech-software-release-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fssctech-software-release-manager"}]}