{"id":3346734,"url":"https://alion.io/job/sse-it-catalogue-manager","title":"IT Catalogue Manager","company":{"id":1808654,"name":"SSE","domain":"sse.com","url":"https://alion.io/company/sse-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Schema","truth_index":null},"role":"Leadership","role_family":"Leadership","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Reading, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":51600,"max":77400,"currency":"GBP","period":"year","gross":null,"usd_annual":103002},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"ITIL","optional":false},{"name":"ITSM","optional":false}],"status":"live","first_seen_at":"2026-10-27T07:42:16Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T14:28:58Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"Base Location: You'll be expected to spend 50% of your working week in one of the following locations : Reading, Havant or Glasgow\nSalary: £51,600 - £77,400 + performance-related bonus and a range of benefits to support your finances, wellbeing and family.\nWorking Pattern: Permanent | Full Time | Flexible First options available\nThe role\nWe’re looking for an experienced IT Catalogue Manager to lead the governance, assurance and continual improvement of our Service Catalogue Management Practice. Ensuring a clear, consistent view of IT services and how they are requested, consumed, supported and managed.\nOperating within the retained ITSM team in a hybrid SIAM model, you’ll ensure the service catalogue is clearly defined, consistently governed, aligned to CSDM and easy for colleagues to consume. You’ll work across the service ecosystem to improve service transparency, standardise the catalogue practice and support the delivery of measurable service outcomes.\nYou Will\n\nDevelop and improve the Service Catalogue practice, covering policy, standards, controls, CSDM alignment, data quality expectations and governance measures ensuring alignment to Platform guardrails and guidelines.\nWorking with the CSDM Product Owner, drive CSDM alignment, ensuring catalogue structures, service offerings, ownership, relationships and lifecycle information are accurate.\nProvide governance and assurance over catalogue quality, request management, data standards and supporting ITSM tooling.\nIdentify opportunities for simplification, standardisation, automation and continual improvement.\nWork collaboratively with the SIAM team, service management, service providers and suppliers to drive catalogue compliance, service transparency, cost to serve and standardisation across the end-to-end service lifecycle.\nYou Have\n\nProven experience governing and improving the Service Catalogue Management Practice within a retained SIAM, multi-supplier or outsourced service environment.\nStrong knowledge of ITIL practices, including Service Catalogue Management, Request Management, Service Portfolio Management, Service Design, Service Introduction, Configuration Management and Continual Improvement.\nWorking knowledge of CSDM and its application to service structures, service offerings, ownership, relationships, lifecycle status and data quality.\nStrong stakeholder management, governance and influencing skills, with the ability to work across Service Owners, architects, platform teams, service providers and senior leaders.\nExperience using demand, fulfilment, service consumption, user experience and cost-to-serve information to drive service standardisation, optimisation and value for money\nAbout SSE\nSSE’s purpose is to provide energy needed today while building a better world of energy for tomorrow. We do this by developing, building, operating and investing in electricity infrastructure and businesses needed in the energy transition. Our Transforming for Growth investment plan sees us investing £33bn in critical electricity infrastructure across the five years to 2030.\nOur IT division powers growth across all SSE business areas by making sure we have the systems, software and security needed to take the lead in a low carbon world. They provide expertise, advice and day-to-day support in emerging technologies, data and analytics, cyber security and more.\nFlexible benefits to fit your life\nEnjoy discounts on private healthcare and gym memberships. Wellbeing benefits like a free online GP and 24/7 counselling service. Interest-free loans on tech and transport season tickets, or a new bike with our Cycle to Work scheme. As well as generous family entitlements such as maternity and adoption pay, and paternity leave.\nWork with an equal opportunity employer\nSSE will make any reasonable adjustments you need to ensure that your application and experience with us is positive. Please contact  / 01738 275 846 to discuss how we can support you.\nWe're dedicated to fostering an open and inclusive workplace where people from all backgrounds can thrive. We create equal opportunities for everyone to succeed and especially welcome applications from those who may not be well represented in our workforce or industry.\nReady to apply?\nStart your online application using the Apply Now box on this page. We only accept applications made online. We'll be in touch after the closing date to let you know if we'll be taking your application further. If you're offered a role with SSE, you'll need to complete a criminality check and a credit check before you start work.\n#LI-Hybrid","description_format":"text","description_chars":4611,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Gym membership"],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Power Grid","Wind Energy"],"lifecycle":[{"event":"open","at":"2026-10-27T17:24:43Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":14,"reasons":["conf:1","velocity","win:early"],"computed_at":"2026-10-29T05:49:05Z"},"pay":{"stated_usd_annual":103002,"is_top_pay":false},"html_url":"https://alion.io/job/sse-it-catalogue-manager","json_url":"https://alion.io/job/sse-it-catalogue-manager.json","meta":{"generated_at":"2026-10-29T19:03:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":28324,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-30T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1808654},"rest":"https://alion.io/mcp/rest/get_company?id=1808654"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fsse-it-catalogue-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fsse-it-catalogue-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fsse-it-catalogue-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/sse-it-catalogue-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fsse-it-catalogue-manager"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3346734}},{"tool":"search_jobs","arguments":{"company":"sse.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3346734},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}