{"id":1488561,"url":"https://alion.io/job/st-bank-head-teller","title":"Head Teller","company":{"id":1879707,"name":"S&T Bank","domain":"stbank.com","url":"https://alion.io/company/stbank-com","size_band":"1001-5000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":12,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":null,"computed_at":"2026-10-16T05:45:00Z"}},"role":"Customer Success","role_family":"Customer Success","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["McMurray, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":1114},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T00:00:00Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-15T23:56:01Z","board_verified":true,"closed_at":null,"days_open":21,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":21},"description":"Location: \n3402 Washington Road\nMcMurray, PA 15317\nHours: \nMonday - Thursday 8:30 am - 4:00 pm\nFriday 8:30 am - 5:00 pm\n(Must be flexible around branch hours)\nFunction:\nOperates a customer service window to provide customers with exceptional customer service on a variety of transactions, and either provides technical direction and training for other customer service representatives. Suggests solutions and options to customers and refers customers to appropriate areas of the bank. Resolves customer problems/issues/concerns in an accurate and efficient manner.\nDuties and Responsibilities:\n Proves competencies in bank operations and demonstrates operational excellence by:Establishing accuracy and balancing skills with maintaining balancing rate of 85% in accordance with Retail Policies and Procedure manual\nUse of Bank’s Computer Systems and knowledge of S&T policies and procedures to successfully operate a customer service window in an efficient and accurate manner.\nUtilizing computer systems to properly identify customers, verify authenticity of the requested transaction, and complete required steps to protect the customer and the bank from fraud (including, but not limited to; verifying balances, placing holds, and documenting proper identification).\nAccepting checks for cashing, identifying customers, verifying endorsements and balances, and/or referring customers to branch management for authorization.\nProcessing deposits and withdrawals and performing related duties.\nProviding additional customer services, which may include bank money orders, and other services.\nAccepting various loan payments or other types of payments.\nBalancing cash window daily.\nEnsures completion of ATM balancing & settlements daily.\nEnsures completion of Vault balancing daily.\nHaving satisfactory Operation Assessment Readiness audit. (OAR)\n\nDemonstrates knowledge of Consumer Bank Customer Service Standards & offer each customer exceptional customer service as expected in the Customer Insight surveys, scored by Avannis.\nWorks directly with and supports branch leadership (manager, assistant manager, retail services supervisor).\nContributes to Branch goals and sales and service standards as outlined in branch playbook and detailed by Branch ManagementExecutes professional sales and service behaviors in alignment with Bank’s Our Shared Future purpose, five values and core drivers.\nUtilize the Sales & Service Opportunity tool to personally track customer(s) who you introduced to a banker.\n\nIdentifies customer needs and promotes the bank's services, answers questions regarding banking matters and directs customers to other branch team members for specialized products, solutions, and services. Identifies customer needs for other services to expand the business relationship and develops new customers to increase market share and improve profitability.\nProvides services including processing night deposits, mail deposits and safe deposit admittance as needed.\nPerforms duties in support of branch operations, such as monthly reports, reconcilements, and logs.Use resources provided to keep the branch and business lines, including Wealth Management, Mortgage, and Business Banking balanced and in compliance.\n\nMaintains a good working relationship with bank employees in other departments. Demonstrates strong interpersonal skills with the ability to work independently, as well as motivated to work as a team player to contribute to the success of the branch and in turn, the organization.\nAttends and successfully completes training as needed (virtual, in-person, online BVS, etc.)\nPerforms additional duties as required.\nEducation: \nRequires a high school diploma or equivalent, plus specialized training or a two-year degree.\nExperience: \nTwo to five years general and specialized experience, specifically having the knowledge to prepare balance reports. Successful completion of the retail training program required.\nPhysical Demands: \nOperates a keypad device: 70% of the day; operates electronic equipment: 10% of the day; operates office equipment: 10% of the day. Standing is required 2 hours per day in a straight position. Sitting is required 5 hours per day in a leaning position. Routinely lifts up to 10 lbs., 2 times per day. Maximum lift is 20 lbs., one time per day. Must be able to occasionally lift and/or move up to 50 lbs. Use of manual dexterity skills for typing and data entry up to 40% of the business day. Specific vision requirements include close vision of 18”-20” for computer work. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.\nOffered rates and salaries may vary based on geographic location, market data and on experience, education, and evidenced position specific skill requirements.\nFor roles that are incentive eligible, payment is based upon the plan document and company, business, and/or individual performance.\nEqual Opportunity Employer/Protected Veterans/Individuals with Disabilities\nThe contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)\nSalary Range:\n$17.50 - $30.85","description_format":"text","description_chars":5827,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-30T00:07:19Z"}],"visa":[],"liveness":{"score":27,"band":"fade","label":"Fading","p_open":1,"p_active":0.486,"p_room":0.55,"age_days":21,"expected_fill_days":18,"reasons":["conf:5","stale_co","win:tail","comp:junior"],"computed_at":"2026-10-16T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/st-bank-head-teller","json_url":"https://alion.io/job/st-bank-head-teller.json","meta":{"generated_at":"2026-10-16T07:53:04Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5779,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-17T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":1879707},"rest":"https://alion.io/mcp/rest/get_company?id=1879707"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fst-bank-head-teller"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fst-bank-head-teller"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fst-bank-head-teller"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/st-bank-head-teller\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fst-bank-head-teller"}]}