{"id":1541332,"url":"https://alion.io/job/st-engineering-desktop-engineer-2","title":"Desktop Engineer","company":{"id":1818473,"name":"ST Engineering","domain":"stengg.com","url":"https://alion.io/company/stengg","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Active Directory","optional":false},{"name":"DHCP","optional":false},{"name":"DNS","optional":false}],"status":"live","first_seen_at":"2026-09-30T21:10:40Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-10-01T18:51:19Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About ST Engineering\nST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.\nOur history spans more than 50 years, and our strategy is underpinned by our core values - Integrity, Value Creation, Courage, Commitment and Compassion. These 5core values guide every aspect of our business and are embedded in our ST Engineering culture - from the people we hire, to working with each other, to our partners and customers.\nAbout our Line of Business - eServ\nJoin us at eServ, where reliability, excellence, and ethical business practices converge to redefine Business Process Outsourcing (BPO) services. As one of Singapore's premier home-grown BPO providers, we pride ourselves on our proven track record of financial strength, reliability, and ethical conduct. We don't just offer typical BPO solutions; we are your strategic partner, committed to delivering exceptional value and bridging the gaps that hinder business growth. Our wide range of services spans finance, payroll, HR, customer care, training and development, and advisory services, all designed to address the intricate challenges that businesses encounter in today's dynamic landscape. Partner with us and experience a seamless journey towards operational excellence and sustainable growth.\nTogether, We Can Make A Significant Impact\nWe are seeking a proactive and service-oriented Desktop Engineer to join our IT support team. The ideal candidate will provide on-site helpdesk support, troubleshoot technical issues, and coordinate with vendors, contractors, and clients to ensure smooth IT operations. This role requires a strong foundation in IT support, basic networking knowledge, and a willingness to learn and work independently.\nBe Part of Our Success\nProvide on-site helpdesk support for end-users, including troubleshooting network, hardware, software, and peripheral issues.\nLiaise with vendors, contractors, and clients to resolve IT-related issues and support project implementation.\nInstall, configure, and maintain desktop and laptop systems, printers, and other IT equipment.\nMaintain accurate documentation of issues, resolutions, and system changes/upgrade\nAssist in IT projects such as system upgrades, office relocations, and new deployments.\nEnsure compliance with IT policies and procedures.\nConduct Standard Client system setup, patching, configuration and troubleshooting\nPerform Active Directory domain and GPO system administration\nPerform IT Assets management, IT procurement administration, and maintenance contract management. \nConduct end user training / briefing\n Qualities We Value\nMinimum 1-2 years of relevant experience in desktop support or IT helpdesk roles.\nBasic networking knowledge (e.g., IP addressing, DNS, DHCP, LAN/WAN troubleshooting).\nOur Commitment That Goes Beyond the Norm\nAn environment where you will be working on cutting-edge technologies and architectures.\nSafe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated. \nMeaningful work and projects that make a difference in people’s lives.\nA fun, passionate and collaborative workplace.\nCompetitive remuneration and comprehensive benefits.","description_format":"text","description_chars":3589,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Artificial Intelligence","Cybersecurity","Military"],"lifecycle":[{"event":"open","at":"2026-09-30T21:10:40Z"}],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":1,"expected_fill_days":19,"reasons":["conf:10","velocity","win:early","comp:junior,brand"],"computed_at":"2026-10-02T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/st-engineering-desktop-engineer-2","json_url":"https://alion.io/job/st-engineering-desktop-engineer-2.json","meta":{"generated_at":"2026-10-03T00:01:27Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":18,"day_limit":5000,"remaining_today":4982,"minute_limit":60,"resets_at":"2026-10-04T00:00:00Z"}}}