{"id":3096147,"url":"https://alion.io/job/st-jamess-place-operations-support-coordinator-2","title":"Operations Support Coordinator","company":{"id":709167,"name":"St. James's Place","domain":"sjp.co.uk","url":"https://alion.io/company/st-james-s-place","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Cornerstone","truth_index":{"grade":"A","score":95,"open_postings":5,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":66,"computed_at":"2026-10-22T06:10:10Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Solihull, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":52000,"period":"year","method":"role_country_seniority_unknown","sample_n":433},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-22T16:16:00Z","employer_posted_date":"2026-10-22","last_verified_at":"2026-10-22T20:10:30Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"About the role: Deliver a professional service, focusing on quality, service and relationships, and be the first point of contact for all visitors to the SJP buildings. Responsible for the handling of inbound calls to SJP’s national switchboard, alongside the provision of specific administrative and operational support within the Partnership Directorate, as well as event support as required. What you'll be doing: Greet all Visitors, Clients and Partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure Provide a professional switchboard service, re-directing calls as appropriate, capturing accurate messages and management of the voicemail functionality Maintain security of Reception areas acting as first line of defense, monitoring access, ensuring adherence to internal security policies, management of visitor access and new starter cards, and escalating security concerns or incidents where appropriate Facilitate corporate meeting room bookings for employees and Partners, including prioritization of requests, working alongside Post Room and Security teams to ensure correct set ups Support the wider Operations Support team, by being the location interface with Corporate Real Estate Ensure any facilities issues are raised in a timely manner and monitored accordingly Coordinate and manage the bookings of visitor parking and electric vehicle charging arrangements alongside managing access into car parks via intercom system Support the wider operations and Wealth Management teams with projects and administrative tasks, in line with Partnership Supports agreed ‘menu of services’.\nWhere applicable provide on the ground support for events held in our SJP buildings Manage and maintain relationships with key stakeholders across the business to support building knowledge to assist the management team and the Partnership with day-to-day queries. Develop an awareness of the Partnership Directorate business plan to ensure activity is aligned to delivery against our strategic priorities Develop and review processes and ways of working to improve efficiency and adapt to business needs Support with the facilitation of event set-up for our Community events About you: You are a professional, personable and organised individual who enjoys creating a welcoming and positive experience for visitors and colleagues alike. Confident communicating with people at all levels, and with excellent administration and prioritisation skills, you'll be willing support a variety of operational and event-related tasks as required.\nPrevious experience in a reception, customer service, hospitality or administrative role would be advantageous, alongside proficiency in Microsoft Office and a commitment to delivering high-quality service and building strong working relationships. Essential Criteria: Strong customer service experience Collaborative team player Understanding of the importance of brand awareness Self motivated Ability to prioritise when faced with competing tasks Confident with Microsoft Suite Desirable Criteria: Corporate experience Systems experience (ideally Salesforce) A background in events","description_format":"text","description_chars":3193,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wealth Management & Financial Advisors","Asset Management & Funds"],"lifecycle":[{"event":"open","at":"2026-10-22T16:16:00Z"}],"visa":[{"country":"GB","licensed_sponsor":true,"evidence":"Licensed UK visa sponsor (Graduate Trainee, Senior or Specialist Worker, Skilled Worker)","filings_12m":null,"filings_prev_12m":null,"green_card_filings_12m":null,"median_offered_wage_usd":null,"route":"Global Business Mobility: Graduate Trainee; Global Business Mobility: Senior or Specialist Worker; Skilled Worker","cap_exempt":false,"checked_at":"2026-10-22T06:27:10+00:00","sources":["UK Home Office: register of licensed sponsors (workers)"],"filings_for_role_12m":0}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":66,"reasons":["conf:2","win:early"],"computed_at":"2026-10-22T23:10:07Z"},"pay":null,"html_url":"https://alion.io/job/st-jamess-place-operations-support-coordinator-2","json_url":"https://alion.io/job/st-jamess-place-operations-support-coordinator-2.json","meta":{"generated_at":"2026-10-22T23:10:07Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8695,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":709167},"rest":"https://alion.io/mcp/rest/get_company?id=709167"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fst-jamess-place-operations-support-coordinator-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fst-jamess-place-operations-support-coordinator-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fst-jamess-place-operations-support-coordinator-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/st-jamess-place-operations-support-coordinator-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fst-jamess-place-operations-support-coordinator-2"}]}