Personal Lines Account Manager
Apply now
Similar jobs
Salary
≈ $73k – $154k per year (Estimated)
Location
In office
Seniority
Middle · 4+ years exp
Employment
Full-Time
Overview
Company
Impact
Profile match
WalkerHughes Insurance. In 2024, Independent Brokers Agency (IBA), a family-founded and operated insurance agency based in St. Louis, Missouri, proudly became the first office in Missouri to partner with WalkerHughes Insurance.
About the Role
WalkerHughes Insurance is seeking an experienced Personal Lines Account Manager to independently manage an established book of business while delivering exceptional client service and driving retention. This role focuses on proactive account management, policy servicing, renewal oversight, and relationship growth.
Key Responsibilities
Account Management & Client Service
- Independently manage and service a personal lines book of business
- Respond to client inquiries regarding policy changes, billing, coverage questions, and claims
- Process policies, endorsements, renewals, applications, binders, and related documentation with accuracy
- Maintain organized client files and follow-up activities within agency systems
- Coordinate with carriers to resolve claims and complex service issues
Renewals & Retention
- Lead renewal review process, including proactive account reviews prior to renewal
- Analyze coverage forms and policies to ensure proper protection and identify gaps
- Resolve client concerns to maintain high retention levels
Growth & Relationship Development
- Support new sales opportunities generated from referrals and existing clients
- Strengthen long-term client relationships through consistent communication and service excellence
Qualifications
- 4+ years of experience in the insurance industry
- Active Property & Casualty (P&C) License required
- Strong knowledge of personal lines coverage and industry standards
- Proficient in Microsoft Office and agency management systems
Free account
Stop reading job ads. Get the ones that fit.
One free account turns this page into a shortlist built around your stack, your level and your pay.
Match on every job. Stack, seniority, pay and location, scored against your profile.
415,275 open roles. Read straight off company career pages, refreshed every day.
Unlimited applications. Every one you send is tracked in one place, on-site or on a company board.
3 tailored CVs a month. Rewritten for the exact job you are applying to. Included free.
Free forever. No card. Under a minute.
Recommended for you based on this role
Similar stack
Same company
In your city
≈ $150k – $286k per year (Estimated) • In office • Full-Time • 8+ years exp • Bachelor's Degree • Carmel
Apply
Vice President of Carrier Relations
24 days ago
≈ $146k – $293k per year (Estimated) • In office • Full-Time • 10+ years exp • Bachelor's Degree • Carmel
Apply
Personal Lines Support Specialist
2 months ago
≈ $40k – $142k per year (Estimated) • In office • Full-Time • High School Diploma • Ballwin
Management
Outlook
Apply
Commercial Lines Account Manager
4 months ago
≈ $73k – $154k per year (Estimated) • In office • Full-Time • 4+ years exp • Carmel
Apply
This is one of many
415,275 more open roles from verified company boards, updated every day.